Hall

Recensioni per Best Western Wittenberg Inn

2.5 out of 5
Best Western Wittenberg Inn
W17267 Red Oak Ln, Hwy 29 & Hwy 45, Wittenberg, WI

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 236 su 433 recensioni" "
Valutazione di 8 - Buono. 141 su 433 recensioni" "
Valutazione di 6 - Soddisfacente. 35 su 433 recensioni" "
Valutazione di 4 - Scarso. 17 su 433 recensioni" "
Valutazione di 2 - Terribile. 4 su 433 recensioni" "

9,0/10

Pulizia

9,0/10

Personale e servizio

8,4/10

Servizi

8,8/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

8/10 Buono

Katie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Relations Management, il giorno 19 apr 2024
Hi Katie!We saw that you gave us a 4 out of 5 review and wanted to thank you so much for telling us about your experience. Even though we didn't hear back this time, we're glad to hear that you had a great stay.We want to know more about your visit, so please let us know if there's anything you loved or think we could do better. Best wishes for more wonderful trips and hopefully another visit from you soon!

10/10 Eccellente

Amanda

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place all around
Soggiorno di 2 notti ad aprile 2024
Risposta di Guest Relations Management, il giorno 9 apr 2024
Dear Amanda, Hooray and a big high-five for the stellar 5 out of 5 rating! Your feedback is like a burst of sunshine on a cloudy day—it truly brightens our spirits!Even though you didn't leave a comment, we're absolutely thrilled to know that your experience with us was nothing short of amazing. It's guests like you who make what we do so incredibly rewarding.If there's ever anything we can do to turn your next stay from great to absolutely phenomenal, just give us a shout. We're here to make every moment of your time with us unforgettable!Can't wait to welcome you back for another fantastic stay soon!

8/10 Buono

Joan

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great breakfast and friendly staff! Property is older but kept very clean!
Soggiorno di 1 notte a marzo 2024
Risposta di Guest Relations Management, il giorno 18 mar 2024
Hi Joan!Thanks for all the time you took to give us what you think. Thank you for letting us know that you liked our tasty breakfasts and the friendly service from our staff during your stay. Making sure the place is clean and comfy is very important to us, and we're glad that our hard work was noticed. Even though our property is getting old, we work hard to keep it in good shape so that our guests can enjoy a warm and friendly stay. We hope to see you again soon for another great stay!

10/10 Eccellente

Tammy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Staff were super friendly. Room was very clean!
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 19 mar 2024
Hello Tammy,We are thrilled to hear that you enjoyed the friendliness of our staff and found your room to be clean. Your comfort and satisfaction are our top priorities. Should you have any future concerns, please do not hesitate to reach out to our management team for further assistance.

4/10 Scarso

Stephanie

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The pool areas ceiling is about to fall. They must've had some kind of leak. They told us to just play on the other side of the pool. It was pretty bad. The room smelled like weed so bad! The front desk gave me a bottle of spray to rid the smell.
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 3 feb 2024
Hello Stephanie,Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced during your stay. Our team is dedicated to ensuring a safe and enjoyable environment for all guests. We have addressed the issue with the pool area and taken necessary steps to rectify the situation. We appreciate your feedback regarding the room odor and have shared this with our housekeeping team for immediate attention. We hope to have the opportunity to welcome you back in the future for a better stay.

8/10 Buono

David

Mi è piaciuto: Personale e servizio
Just okay
We stay at this hotel a couple of times a year when we visit our daughter nearby. The breakfast is always good. Cleanliness and service are what you would expect - nothing bad, but nothing exceptional. About half the time we stay, the pool is closed for maintenance. There are no recycling cans anywhere. While usually we find the room comfortable, this time the mattress was not comfortable nor was the chair. I think these items may be past their life even though they look fine, they are not comfortable.
Soggiorno di 2 notti a gennaio 2024
Risposta di Guest Relations Management, il giorno 1 feb 2024
Dear David, We truly appreciate you taking the time to share your insights following your recent stay with us! It's fantastic to hear that our breakfast consistently hits the mark for you; we believe starting the day on a delicious note is key. We understand the importance of cleanliness and service, and we're thrilled to know that we've met your expectations in these areas.We sincerely apologize for any inconvenience caused by the occasional closure of the pool for maintenance – rest assured, we're actively working to minimize such instances. Your observation about the lack of recycling cans hasn't gone unnoticed, and we're committed to implementing eco-friendly initiatives to enhance our sustainability efforts.Your feedback on the room comfort is invaluable, and we're sorry to hear about the mattress and chair concerns. We take this seriously and will address these aspects promptly to ensure a more enjoyable experience for your future visits.

2/10 Terribile

Gregory

Soggiorno di 1 notte a gennaio 2024
Risposta di Guest Relations Management, il giorno 5 feb 2024
Dear Gregory, We appreciate you taking the time to share your feedback with us, and we're truly sorry to see that your experience fell short of expectations, leading to a 1 out of 5 rating. Your satisfaction is our top priority, and we genuinely apologize for any issues you encountered during your stay. Your feedback is crucial in helping us understand and address areas of improvement. If you feel comfortable sharing more details about your specific concerns, we would be grateful for the opportunity to investigate and make the necessary changes. Our goal is to provide a positive and memorable experience for all our guests, and we regret that we didn't meet that standard during your visit. Please allow us another chance to make it right in the future.

10/10 Eccellente

Steve

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Guest Relations Management, il giorno 16 gen 2024
Hi Steve,We're absolutely thrilled to see that you gave us a perfect rating! Your satisfaction is our ultimate goal, and we're delighted to know that your experience with us was nothing short of fantastic. It's wonderful to see that every aspect of your stay met or exceeded your expectations. Our team works hard to create a memorable and enjoyable environment for our guests, and your positive feedback is truly energizing. We can't wait to welcome you back for another incredible stay, and please don't hesitate to share any specific highlights or suggestions you may have to make your next visit even more exceptional. Cheers to creating more unforgettable moments together!

10/10 Eccellente

Tom

Viaggio con la famiglia
Soggiorno di 1 notte a dicembre 2023
Risposta di Guest Relations Management, il giorno 31 gen 2024
Dear Tom, We appreciate the time you've taken to give us your thoughtful review. Your feedback is like a burst of sunshine, and we couldn't be happier to hear about your positive experience at our hotel. It warms our hearts to know that we were able to meet your expectations and create a memorable stay for you. Your kind words about our service and facilities truly motivate us to continue delivering exceptional experiences. We're thrilled to have contributed to your enjoyment, and we can't wait to welcome you back for another fantastic stay. Cheers to creating more wonderful memories together!

10/10 Eccellente

Jesus

Soggiorno di 1 notte a dicembre 2023
Risposta di Guest Relations Management, il giorno 22 gen 2024
Greetings Jesus, What an absolute delight it was to read your glowing 5 out of 5 rating! Your feedback brings immense joy to our team and serves as a fantastic motivation to continue delivering exceptional experiences. We're thrilled to hear that your stay with us met and exceeded your expectations. Creating memorable moments for our guests is at the heart of what we do, and your positive review reaffirms that we're on the right track. We can't wait to welcome you back for another fantastic stay, filled with the same warmth, comfort, and top-notch service that you've come to expect from us. Until then, safe travels and thank you for choosing us!

10/10 Eccellente

Dennis

Soggiorno di 3 notti a dicembre 2023
Risposta di Guest Relations Management, il giorno 18 gen 2024
Hi Dennis!What an absolute delight to see that perfect rating light up our day! We're absolutely thrilled to hear that your experience at our hotel was nothing short of fantastic. Your five-star nod speaks volumes, and while we would love to hear more about the specific aspects you enjoyed, we're over the moon to know that we hit the mark. Our team is passionate about creating unforgettable stays, and it sounds like we've succeeded in making your time with us truly special. Your positive vibes have fueled our enthusiasm, and we can't wait to welcome you back for another round of perfection! Cheers to creating more amazing memories together!

10/10 Eccellente

Sue

Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 7 gen 2024
Hello Sue,Thank you for choosing to stay at our hotel! We are thrilled to hear that you had a wonderful experience during your stay. We truly appreciate your support and hope to welcome you back soon.

10/10 Eccellente

Kevin

Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 7 gen 2024
Hello Kevin,Thank you for choosing to stay with us! We are delighted to hear that you had a great experience at our hotel. If there is anything else we can assist you with, please don't hesitate to reach out to us. We highly appreciate your support and hope to welcome you back in the future.

8/10 Buono

Teresa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Risposta di Guest Relations Management, il giorno 13 feb 2024
Dear Teresa, We greatly appreciate you taking the time to provide us with your valuable feedback, and we're thrilled to hear that you rated your experience with us at a solid 4 out of 5! While we're delighted to know you enjoyed your stay, we also understand that there might be areas where we can further enhance your experience in the future. Should you have any specific thoughts or suggestions on how we can make your next visit even more exceptional, please don't hesitate to reach out. We're committed to continuously improving and ensuring that each stay with us is nothing short of extraordinary. We eagerly await the pleasure of welcoming you back for another fantastic stay!

10/10 Eccellente

kurt

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Guest Relations Management, il giorno 7 dic 2023
Hi Kurt!We appreciate your positive review and support. A perfect 10 out of 10 - we're thrilled to have received such a high rating from you! Your brief feedback says volumes, and we're delighted that you had a positive experience with us. It is guests like you that make our hospitality journey so memorable. We're committed to sustaining this standard of quality, and we can't wait to welcome you back for another unforgettable visit.

10/10 Eccellente

Patrick

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Guest Relations Management, il giorno 6 dic 2023
Hi Patrick!We appreciate your positive review and support! A perfect 10 out of 10 rating speaks volumes, and we're absolutely thrilled to have exceeded your expectations during your stay with us! Your glowing review, though concise, resonates loud and clear. It's truly heartening to know that you found everything to your satisfaction. Our team takes immense pride in creating memorable experiences, and your positive feedback fuels our passion to continue delivering exceptional service. We hope to welcome you back soon for another outstanding stay!

10/10 Eccellente

Jeffrey

Viaggio di gruppo
Great
Soggiorno di 1 notte a dicembre 2023
Risposta di Guest Relations Management, il giorno 6 dic 2023
Hi Jeffrey!Absolutely thrilled to hear that you had a great experience during your stay with us! A perfect 10 out of 10 is music to our ears, and we're over the moon that you found your time at our hotel to be exceptional. Your positive feedback truly brightens our day, and we're grateful for your kind words. We're always striving to provide the best possible experience for our guests, and knowing that we hit the mark with you is incredibly rewarding. Our team can't wait to welcome you back for another fantastic stay in the future.

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice place
Soggiorno di 1 notte a dicembre 2023
Risposta di Guest Relations Management, il giorno 6 dic 2023
Hi David!Wow, we're absolutely thankful to receive your perfect 5 out of 5 rating! Your glowing feedback speaks volumes, and we're over the moon that you had such a fantastic experience with us. It's guests like you who make what we do so rewarding. We're here to ensure your future stays are just as remarkable, and we can't wait to welcome you back for another flawless experience. Cheers to creating more wonderful memories together!

2/10 Terribile

Quin

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
This was one of the very worst customer experiences I have ever had. The staff was rude and confrontational to the point that the police where called. My daughter has a service dog and she was told he could not be with her at the pool and then again at breakfast. Very disappointed.
Soggiorno di 1 notte a novembre 2023
Risposta di Guest Relations Management, il giorno 14 nov 2023
Dear Quin,We sincerely apologize for the distressing experience you encountered during your stay. It deeply concerns us to hear about the perceived rudeness and confrontational behavior of our staff, as this falls far below the level of service we aim to provide. We understand the importance of accommodating service animals, and we are genuinely sorry for any inconvenience caused to your daughter. Your feedback is invaluable to us, and we will address these issues with our team to ensure that such incidents are not repeated. We appreciate your patience and hope you consider giving us another chance to provide you with the excellent service we strive for.

6/10 Soddisfacente

Nicole

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
I stayed in room 202, the door didn't lock (I did let staff know). I could hear the incoming and outgoing traffic to the lobby. It was not too quiet. Bed was comfortable, coffee not good. No remote for TV.
Soggiorno di 1 notte a novembre 2023
Risposta di Guest Relations Management, il giorno 6 nov 2023
Dear Nicole,Thank you for taking the time to share your recent experience at our hotel in room 202. We truly appreciate your feedback and want to extend our sincere apologies for the inconveniences you encountered during your stay. It is disappointing to learn about the issues with the door lock, noise disturbance, and the absence of a TV remote. Your feedback is invaluable to us, and we will address these concerns with our team to ensure such problems are rectified promptly. On a positive note, we are pleased to hear that you found the bed comfortable. We hope that you would give us another opportunity to serve you better in the future. Please do not hesitate to reach out to us directly if you plan to visit again, and we will make every effort to ensure your stay is more enjoyable.

10/10 Eccellente

Linda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di Guest Relations Management, il giorno 6 nov 2023
Hi Linda!Thank you so much for taking the time to share your feedback and for your wonderful 5-star rating! We're thrilled to know that your stay at our hotel met your expectations and that you enjoyed a relaxing experience with us. Your top rating truly means a lot to us. If you ever decide to provide more detailed feedback in the future, please know that we're always eager to hear from our guests to ensure we keep improving. We look forward to welcoming you back for another fantastic stay in the near future. Until then, safe travels and warm wishes from all of us here at the hotel!

10/10 Eccellente

Christopher

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice area great staff
Soggiorno di 1 notte a ottobre 2023
Risposta di Guest Relations Management, il giorno 30 ott 2023
Dear Christopher,Thank you so much for taking the time to share your wonderful 5-star review with us! We're delighted to hear that you found our hotel to be in a nice area and appreciated our amazing staff. Your kind words serve as a testament to the hard work and dedication our team puts into ensuring a memorable experience for our guests. We hope to welcome you back to our hotel soon for another great stay. Your satisfaction is our top priority, and we're here to make your future visits just as fantastic.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Decent stay….
Tv remote had dead batteries and the satellite cable was out for the whole night. Was told satellite was out due to bad weather but it wasnt even raining…..staff was super friendly and would go back. Also the posting says microwave in EVERY room and after i asked about it, was told that NO room had a microwave in it unless it was an upgraded room.
Soggiorno di 2 notti a ottobre 2023
Risposta di Manager, il giorno 29 ott 2023
Dear Guest,We apologize for the inconvenience with the TV remote and satellite cable. Our team will ensure that this is addressed. We appreciate your kind words about our friendly staff. If you have any further concerns or questions, please let us know.

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Family approved
Front desk was very friendly. Hotel was quiet and clean. Our family appreciated the breakfast…not a huge spread but very nice assortment.
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 22 ott 2023
Dear Guest,Thank you for your kind words! We're delighted to hear that you enjoyed our friendly service, quiet and clean hotel, as well as our breakfast assortment. We hope to welcome you and your family back soon!

8/10 Buono

Yvonne

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The breakfast was very nice.
Soggiorno di 1 notte a settembre 2023
Risposta di Guest Relations Specialist, il giorno 4 ott 2023
Thank you for your kind review. It was our pleasure hosting you and we hope to see you again.

10/10 Eccellente

Kim

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The staff was wonderful and helpful. The place is kept very clean.
Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 4 ott 2023
Hi Kim,Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspires us. We will share your feedback with our staff members. Waiting to serve you again

10/10 Eccellente

Randall

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 1 ott 2023
Hello Randall,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

10/10 Eccellente

Brian, Hudson

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 1 ott 2023
Hello Brian,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.

4/10 Scarso

JAMES, HARTFORD

I paid $170 for a $100 property. My freinds paid $150. Feels like I got taken Travelocity. I guarantee, it will never happen again.
Soggiorno di 1 notte a settembre 2023
Risposta di Guest Relations Specialist, il giorno 25 set 2023
We're sorry to hear that you feel you paid more than expected. Prices can vary based on a variety of factors, including demand and booking platforms. We recommend comparing prices on multiple platforms or booking directly with the hotel in the future to ensure you get the best deal. We appreciate your feedback and hope to have the opportunity to provide you with a more satisfactory experience in the future.

6/10 Soddisfacente

Katherine, Chicago

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Sort of underwhelmed by this hotel. The sheets/blankets/towels had stains on them, the pillows were extremely uncomfortable and lumpy, the bathroom floor had hair all over it when we checked in and the shower drain was clogged from the first time we used it. When I went to get new towels after we got in from an event, the front desk clerk seemed annoyed (and was in his pajamas) which was uncomfortable.
Soggiorno di 3 notti a settembre 2023
Risposta di Manager, il giorno 10 set 2023
Hello Katherine,Thank you so much for your honest feedback, as we do not get better or improve without it. I'm so sorry to hear of the service failures that you experienced. We would love to have you back in order to gain your trust again. Please feel free to reach out with any special requests you may have, as we would be happy to assist you. We look forward to hopefully welcoming you back in the future.

10/10 Eccellente

Sandra

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti ad agosto 2023
Risposta di Guest Relations Specialist , il giorno 8 set 2023
Dear Sandra, Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay. If you ever decide to return, we'll do our best to make your next visit just as wonderful. Your support means a lot to us, and we look forward to hosting you again in the future!

8/10 Buono

gary

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi
clean, and convenient… Everything worked except the refrigerator which was noisy… Cooling system kept the room very comfortable… staff was very courteous and helpful
Soggiorno di 2 notti a settembre 2023
Risposta di Guest Relations Specialist, il giorno 5 set 2023
We're pleased to hear that you had a wonderful stay! Thank you for sharing your positive experience with us. We strive to provide a pleasant and comfortable stay for all of our guests. If there's anything specific you appreciated about your stay, we'd love to hear it. We hope to have the opportunity to welcome you back for another enjoyable experience in the future.

4/10 Scarso

Tamra

Viaggio con la famiglia
Very old and not kept up
Soggiorno di 1 notte a settembre 2023
Risposta di Guest Relations Specialist , il giorno 5 set 2023
Dear Tamra, We apologize for the condition of our facilities not meeting your expectations. Your feedback is valuable, and we'll take it into consideration for improvements. If you have any specific concerns or would like to share more details, please feel free to reach out to us. We aim to provide a comfortable and enjoyable experience for our guests, and we're committed to making necessary updates. Thank you for your feedback.

8/10 Buono

Steven

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad agosto 2023
Risposta di Manager, il giorno 2 set 2023
Hello Steven,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

8/10 Buono

Kristine

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad agosto 2023
Risposta di Manager, il giorno 2 set 2023
Hello Kristine,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

8/10 Buono

Robert

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice
Soggiorno di 1 notte ad agosto 2023
Risposta di Guest Relations Specialist , il giorno 28 ago 2023
Dear Robert, Thank you for your concise feedback! We're glad to hear that you found our hotel to be nice. If there's anything specific you liked about your stay or if you have any further comments, feel free to share. We value your feedback and hope to have the opportunity to serve you again in the future!

10/10 Eccellente

Christine

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad agosto 2023
Risposta di Guest Relations Specialist, il giorno 8 ago 2023
Thank you for your kind review. It was our pleasure hosting you and we hope to see you again.

4/10 Scarso

vickie

Viaggio con la famiglia
Mi è piaciuto: Servizi
Non mi è piaciuto: Pulizia
Staff was friendly. Was pretty noisy, had to ask for towels and the lock broke on our door.
Soggiorno di 4 notti a luglio 2023
Risposta di Guest Relations Specialist, il giorno 1 ago 2023
Thank you for your feedback. We apologize for the noise and the inconvenience with the towels and door lock. We're pleased to hear that our staff was friendly. Your comments are important to us, and we'll address these issues with our team to ensure improvements are made. Your satisfaction is our priority, and we hope to have the opportunity to make it up to you in the future.

10/10 Eccellente

Patricia

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice brkfst buffet, friendly staff.
Soggiorno di 1 notte a luglio 2023
Risposta di Guest Relations Specialist, il giorno 26 lug 2023
We're pleased to hear that you had a wonderful stay! Thank you for sharing your positive experience with us. We strive to provide a pleasant and comfortable stay for all of our guests. If there's anything specific you appreciated about your stay, we'd love to hear it. We hope to have the opportunity to welcome you back for another enjoyable experience in the future.

8/10 Buono

Susan

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was close to where we wanted to be at and easy to get to.
Soggiorno di 1 notte a luglio 2023
Risposta di Guest Relations Specialist , il giorno 17 lug 2023
Thank you so much for your feedback! We will be sure to share this with our Team and look forward to welcoming you back.

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Overnight stay
Christy was very pleasant at check in and staff overall were very nice. Hot breakfast included eggs, sausage, waffles and the like. Pool was very nice.
Soggiorno di 1 notte a luglio 2023
Risposta di Guest Relations Specialist , il giorno 14 lug 2023
Thank you so much for your feedback! We will be sure to share this with our Team and look forward to welcoming you back.

6/10 Soddisfacente

Deborah

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a luglio 2023
Risposta di Guest Relations Specialist , il giorno 11 lug 2023
Thank you for your feedback. So sorry your experience was not exceptional. We hope you will stay with us again so we may regain your trust.

10/10 Eccellente

Gary

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Friendly staff, clean with good breakfast
Soggiorno di 1 notte a luglio 2023
Risposta di Guest Relations Specialist , il giorno 10 lug 2023
Thank you for sharing this review, and we welcome you to visit us again anytime!

10/10 Eccellente

Kraig

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Well maintained, clean facility. Good breakfast. Friendly, professional staff. Highly recommended
Soggiorno di 3 notti a luglio 2023
Risposta di Guest Relations Specialist , il giorno 10 lug 2023
Thank you so much for your feedback! We will be sure to share this with our Team and look forward to welcoming you back.

4/10 Scarso

Bruce

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
No hot tub. Towel policy for pool was odd. No discount for broken amenities.
Soggiorno di 1 notte a luglio 2023
Risposta di Guest Relations Specialist , il giorno 10 lug 2023
Hi there, Bruce. Thank you for sharing your feedback with us. We apologize for the absence of a hot tub and any inconvenience caused by our towel policy. We appreciate your input regarding broken amenities, and we will review our policies to ensure a better guest experience. Your comments are valuable to us, and we will consider them for future improvements. Thank you, and hope to see you again.

8/10 Buono

Rick

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a luglio 2023
Risposta di Guest Relations Specialist , il giorno 10 lug 2023
We appreciate your review and recommendation. I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Clean; workers courteous. Broken spa, orange juice machine malfunctioning, curtain hangs off rod
Soggiorno di 2 notti a luglio 2023
Risposta di Guest Relations Specialist , il giorno 10 lug 2023
We're pleased to hear that you had a wonderful stay! Thank you for sharing your positive experience with us. We strive to provide a pleasant and comfortable stay for all of our guests. If there's anything specific you appreciated about your stay, we'd love to hear it. We hope to have the opportunity to welcome you back for another enjoyable experience in the future.

10/10 Eccellente

Johan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good place
Soggiorno di 1 notte a luglio 2023
Risposta di Guest Relations Specialist , il giorno 7 lug 2023
Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

4/10 Scarso

Marcia

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
old pizza rolls in the mini fridge. Microwave was removed. The drain to the shower was so plugged. Water went half way to my knee
Soggiorno di 1 notte a giugno 2023
Risposta di Guest Relations Specialist, il giorno 3 lug 2023
Dear Marcia, Thank you for your review, and we apologize for the issues you experienced during your stay. The presence of old pizza rolls in the mini-fridge, the missing microwave, and the clogged shower drain is unacceptable. We appreciate you bringing these concerns to our attention, and we will address them with our housekeeping and maintenance teams to ensure that such incidents do not happen again. We appreciate your business and aim to offer you a better experience in the future.

10/10 Eccellente

Christine

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Staff were very helpful and always pleasant. They made us feel welcome.
Soggiorno di 1 notte a giugno 2023
Risposta di Guest Relations Specialist , il giorno 29 giu 2023
Thank you for sharing this review, and we welcome you to visit us again anytime!