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Recensioni per Campanile Xi'an Bell Tower Hotel

3 out of 5
Campanile Xi'an Bell Tower Hotel
No.8 Zhengxue Street, Xidajie, Xi'an, Shaanxi

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 22 su 35 recensioni" "
Valutazione di 8 - Buono. 11 su 35 recensioni" "
Valutazione di 6 - Soddisfacente. 2 su 35 recensioni" "
Valutazione di 4 - Scarso. 0 su 35 recensioni" "
Valutazione di 2 - Terribile. 0 su 35 recensioni" "

9,2/10

Pulizia

9,4/10

Personale e servizio

8,2/10

Servizi

9,2/10

Condizioni e dotazioni della struttura

Recensioni

8/10 Buono

YOSHI, 大阪

Mi è piaciuto: Pulizia, personale e servizio, servizi
コストパフォーマンス良し、位置良し、部屋・施設・サービスも十分満足です。
Soggiorno di 4 notti a maggio 2020
Risposta di yoyo, il giorno 8 giu 2020
親愛なるゲスト、ボンジュール！ 愛をありがとう！ それはあなたを私たちにとても満足させ、本当にオープンにします。 。 。 店に入った瞬間から、ホテルのサービススタッフは常に細部にわたるすべてのサービスに注意を払い、くつろいでくれます。 私たちは誠実さ、熱意、礼儀作法、そして心のこもったおもてなしを提唱し、ご理解のほどよろしくお願いいたします。 あなたが再び家に帰るのを待っています！

6/10 Soddisfacente

Viaggiatore verificato

Good location, basic facilities
The hotel is basic. I should be non-smoking but guests smoke and no-one cares. I needed to change room because of smoker next door and I’m allergic. Also rooms are not sound proof. You can hear what your neighbours talk. Location is good a few steps from drum tower and Muslim street and beautiful mosque. Staff speaks very limited English but they try to help. Breakfast is ok. Good value. Restaurant and bar selection limited.
Soggiorno di 3 notti a dicembre 2019
Risposta di Maggie, il giorno 6 gen 2020
Dear friends, thank you for choosing our hotel. Thank you for taking the time to comment on us. We are honored to serve you during your visit to Xi'an. welcome next time.

10/10 Eccellente

Rocksan, 船橋市

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
従業員の対応がすばらしい。日本よりいいくらいだ。中国でこんな対応をうけたのは初めてだ。西安にきたらここに決めた。
Soggiorno di 3 notti a dicembre 2019
Risposta di ホテルコンパン, il giorno 28 gen 2020
従業員の対応がすばらしい。日本よりいいくらいだ。中国でこんな対応をうけたのは初めてだ。西安にきたらここに決めた。 回复

10/10 Eccellente

Lee

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2019
Risposta di Maggie, il giorno 19 dic 2019
Dear Valued Guest, Thanks for Staying at Campanile Xian Belltower Hotel. Thank you for your compliments. We are deeply honored to serve you during your trip to Xi’an. We will work hard, Strive to bring a better stay experience for each guest.Looking forward to your visit again.

8/10 Buono

Sarah, Colorado

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
You can’t beat the location or price of this hotel, and the staff was friendly and helpful. The shuttle from the airport, however, was sketchy (we were not greeted at the airport in the manner we were told we would be and we were seriously questioning whether the shuttle was legit the whole way there). The hotel claims to have AC, but it’s central AC. We were there in December, when the central AC is apparently turned off. Our rooms were 25C when we got there - WAY too hot! The only way to cool them to a reasonable living temperature was to open the windows to the street noise. While our rooms were theoretically non-smoking, the hotel clearly was not as smoke came into our rooms regularly from the hallway. On they way back to the airport, we paid for the direct shuttle, but they put us on the cheaper one that stopped at all the hotels. While this one was less sketchy, it wasn’t what we had paid for. Knowing what I do now, I would aim for the same location next time, but I might try a different hotel.
Soggiorno di 2 notti a dicembre 2019
Risposta di Maggie, il giorno 12 dic 2019
Dear Valued Guest, Thanks for Staying at Campanile Xian Belltower Hotel. We are deeply honored to serve you during your trip to Xi’an. Looking forward to your visit again.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great stay at the Campanile Bell Tower
We had a great experience at this hotel. The location is perfect for walking to some of the main attractions in the city, to the subway, and to the airport shuttle. The staff was always friendly and the breakfast was very good.
Soggiorno di 1 notte a novembre 2019
Risposta di Maggie, il giorno 6 nov 2019
Dear Valued Guest, Thanks for Staying at Campanile Xian Belltower Hotel. Thank you for your compliments. We are deeply honored to serve you during your trip to Xi’an. We will work hard, Strive to bring a better stay experience for each guest.Looking forward to your visit again.

10/10 Eccellente

SHIHYEE

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The stay was wonderful. However, the Hotels.com web site cheated me in an ugly way! When I made the booking I used my reward night to book a higher priced night with breakfast for two. However, when I arrived there, the hotel told me that the Hotels.com passed the booking to another web site and booked a reservation without breakfast. My value of the reward night was devalued by the web site's ugly maneuver! I wrote a complaint to Hotels.com but received no reply. This is something we as loyal customer in the past should pay attention to on this web site!
Soggiorno di 1 notte a ottobre 2019
Risposta di Maggie, il giorno 4 nov 2019
Dear Valued Guest, Thanks for Staying at Campanile Xian Belltower Hotel. We are deeply honored to serve you during your trip to Xi’an.Looking forward to your visit again.

10/10 Eccellente

A.ikey, Kobe

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
古いビルをホテル部分だけリノベしてあったが、内装はよく仕上がっており略快適な宿泊ができた。フロント横にコンビニがあり冷えた缶ビールもあってgood。このあたりの習慣か、街中のコンビニのビールは冷蔵庫に入れてあるが電源OFFにしてあり冷えていない。表通りから外れた場所で、少し寂しい感じがして夜間はやや緊張度が上がるかもしれないが、現状の設備と割安な価格は満足出来た。フロントでは英語も少し通じたし、チェックインでトラブルは全く無かった。
Soggiorno di 1 notte a ottobre 2019
Risposta di Maggie, il giorno 23 nov 2019
親愛なる友人、私たちのホテルを選んでくれてありがとう。 ご意見をお寄せいただきありがとうございます。 西安への訪問中にあなたに奉仕することを光栄に思います。 再びご来場をお待ちしております。

10/10 Eccellente

Jimmy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Highly recommended stay!
The stay was very good. Staff were very helpful and courteous. The location is excellent and is close to the main tourist attractions and shops. However the dining option was limited but it didn't concern us as there were plenty of eateries nearby. I would stay there again for our next trip to Xian.
Soggiorno di 1 notte a ottobre 2019
Risposta di Maggie, il giorno 24 ott 2019
Dear Valued Guest, Thanks for Staying at Campanile Xian Belltower Hotel. Thank you for your compliments. We are deeply honored to serve you during your trip to Xi’an. We will work hard, Strive to bring a better stay experience for each guest.Looking forward to your visit again.

10/10 Eccellente

Jimmy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very worthwhile and reasonably cost stay in Xian.
Very pleasant stay here with friendly staff. Location is central and excellent with many attractions and eateries. The rooms are clean and housekeeping staff very helpful.
Soggiorno di 7 notti a ottobre 2019
Risposta di Maggie, il giorno 20 ott 2019
Dear Valued Guest, Thanks for Staying at Campanile Xian Belltower Hotel. Thank you for your compliments. We are deeply honored to serve you during your trip to Xi’an. We will work hard, Strive to bring a better stay experience for each guest.Looking forward to your visit again.

8/10 Buono

Steph, Singapore

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly and helpful staff and clean rooms. Great location in the city centre, within walking distance of the Bell and Drum Towers, as well as the Muslim Street with all its food and souvenir stalls. Only minor irritation was that there were mosquitos in the room, probably because the window was open. But a screen was put up in the window the next day, so not really a major problem.
Soggiorno di 3 notti a ottobre 2019
Risposta di Maggie, il giorno 17 ott 2019
Dear Valued Guest, Thanks for Staying at Campanile Xian Belltower Hotel. Thank you for your review. There are screens in the windows of each room, and you open the windows and pull down the screens so that the mosquitoes do not fly in. Looking forward to your visit.

10/10 Eccellente

Silvana

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excelente!!!
Soggiorno di 1 notte a settembre 2019
Risposta di Maggie, il giorno 2 ott 2019
Dear Valued Guest, Thanks for Staying at Campanile Xian Belltower Hotel. Thank you for your compliments. We are deeply honored to serve you during your trip to Xi’an. We will work hard, Strive to bring a better stay experience for each guest.Looking forward to your visit again.

8/10 Buono

Matthew

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti ad agosto 2019

10/10 Eccellente

Michelle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great location about 5min walk to the Drum Tower. In a quiet neighborhood. Very clean. Nice products in the bathroom
Soggiorno di 1 notte a settembre 2019
Risposta di Maggie, il giorno 26 set 2019
Dear Valued Guest, Thanks for Staying at Campanile Xian Belltower Hotel. Thank you for your compliments. We are deeply honored to serve you during your trip to Xi’an. We will work hard, Strive to bring a better stay experience for each guest.Looking forward to your visit again.

8/10 Buono

Laurence

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Bien placé et confortable
Hôtel confortable et bien placé à l'interieur de rempart. Par contre petit souci de personnel le matin au petit déjeuner, il manque 1 à 2 personnes pour que ce moment soit à la hauteur de notre attente (la jeune fille toit en faisant son maximum elle n'a que deux mains et ne peut pas tout faire(
Soggiorno di 2 notti ad agosto 2019
Risposta di Maggie, il giorno 13 set 2019
Cher ami, merci d'avoir choisi notre hôtel. Merci d'avoir pris le temps de nous commenter. Nous sommes honorés de vous servir lors de votre visite à Xi'an. J'attends votre visite avec impatience.

10/10 Eccellente

Barbara

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great hotel
Walking distance to everything with the Muslim quarter just minutes away for a great selection of food. The airport bus goes to the Bell Tower Hotel and it’s just a few minutes walk from there. This cost 25 yuan but the hotel can arrange a transfer for 30yuan. English speaking staff and so helpful. The young male staff wrote direction in Chinese for me so I could give it to the bus driver. They also have a card you can take to show people for directions back if you get lost. Really clean and reasonable size rooms. Breakfast was reasonable but at 29yuan it was well worth it as it cost more than that for a coffee
Soggiorno di 2 notti ad agosto 2019

8/10 Buono

J. RAMÓN

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel correcto y bien ubicado.
Hotel correcto y bien ubicado.
Soggiorno di 2 notti ad agosto 2019
Risposta di Maggie, il giorno 11 set 2019
Estimado amigo, gracias por elegir nuestro hotel. Gracias por tomarse el tiempo para comentar sobre nosotros. Nos honra servirle durante su visita a Xi'an. Espero su visita nuevamente.

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location and modern/clean rooms. Easy walk to nearby muslim quarters and bell tower/city walls. Reception staff were very helpful, but mildly challenging exchange as they spoke minimal english.
Soggiorno di 3 notti ad agosto 2019
Risposta di Maggie, il giorno 6 set 2019
Dear Valued Guest, Thanks for Staying at Campanile Xian Belltower Hotel. We are deeply honored to serve you during your trip to Xi’an. We value the feedback you have, and we will strengthen the English training of our employees.Looking forward to your visit again.

8/10 Buono

Michele

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel location very close to Muslim quarter, bell tower, great Mosque, and subway. Very convenient. The street was not very nice though. Not clean. Local neighborhood feel. The service staff was polite and helpful. Room was adequate. Clean but very small. Hotel provided amenities for our comfort. Very small property. Breakfast had limited options but was inexpensive...so was to be expected.
Soggiorno di 2 notti ad agosto 2019
Risposta di Maggie, il giorno 7 ago 2019
Dear Valued Guest, Thanks for Staying at Campanile Xian Belltower Hotel. We are deeply honored to serve you during your trip to Xi’an. We will work hard, Strive to bring a better stay experience for each guest.Looking forward to your visit again.

10/10 Eccellente

YEAHEUN

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
매우 깨끗한 호텔. 추천합니다.
한국인 후기가 없어서 고민을 많이 했는데 그럴 필요가 없던 곳이었습니다. 호텔 위치도 나쁘지 않았고 부대시설 및 룸이 매우 깨끗했습니다. 주변에 현지식당도 많아서 좋았습니다. 조식은 하루 이용했는데(29위안/명) 매우 만족했습니다. 호텔직원들이 영어를 잘하지 못했지만 번역기를 통해서 의사소통하려 노력했습니다. 다시 시안에 간다면 머무를 의향이 있는 호텔입니다. 다른 사람들에게 추천합니다.
Soggiorno di 3 notti a giugno 2019
Risposta di maggie, il giorno 1 lug 2019
친애하는 친구, 우리 호텔을 선택해 주셔서 감사합니다. 의견을 보내 주셔서 감사합니다. 우리는 서안을 방문하는 동안 당신을 섬길 영광입니다. 나는 너를 다시 만날 것을 고대한다.

10/10 Eccellente

RUBEN

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
excellent place to explore Xian
i really liked this hotel and staff.. the room was modern and nice.. with aircon and air purifier.. great shower and right size.. the area is VERY good right beside the Bell Tower.. excellent place to explore Xian .. also there is a shuttle bus to go to the airport that was on time ( in fact a few minutes earlier ) and very good price
Soggiorno di 2 notti a maggio 2019
Risposta di maggie, il giorno 6 giu 2019
Dear Valued Guest, Thanks for Staying at Campanile Xian Belltower Hotel. We are deeply honored to serve you during your trip to Xi’an. Thank you for your compliment，We will work hard, looking forward to your visit .

10/10 Eccellente

Jaime ivan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excelente ubicación. Atención y estado del hotel. Buen desayuno a precio muy conveniente. Lo recomiendo
Soggiorno di 1 notte a maggio 2019
Risposta di maggie, il giorno 20 mag 2019
Dear Valued Guest, Thanks for Staying at Campanile Xian Belltower Hotel. We are deeply honored to serve you during your trip to Xi’an. We will work hard, looking forward to your visit .

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 5 notti a maggio 2019
Risposta di maggie, il giorno 14 mag 2019
Dear Valued Guest, Thanks for Staying at Campanile Xian Belltower Hotel. We are deeply honored to serve you during your trip to Xi’an. We will work hard, looking forward to your visit .

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
salle de bain très fonctionnelle et rès propre grand lit très confortable
Soggiorno di 3 notti ad aprile 2019
Risposta di maggie, il giorno 9 mag 2019
Dear Valued Guest, Thanks for Staying at Campanile Xian Belltower Hotel. We are deeply honored to serve you during your trip to Xi’an. Campanile Xian Belltower Hotel makes every possible effort to enhance customer experience by providing the most courteous service and the most professional facilities. We look forward to serving you on your future trip back to Xi'an.

10/10 Eccellente

DENICE, México

Mi è piaciuto: Pulizia e personale e servizio
El hotel está muy bien ubicado, a solo dos cuadras de la Torre de la Campana y de la Torre del Tambor. Es un hotel muy lindo, bien decorado, limpio y cómodo. Además, cuenta con desayuno buffet por solo 29 yuanes. Todo el personal es sumamente amable y harán lo posible por ayudarte aún y cuando no hables chino.
Soggiorno di 2 notti ad aprile 2019
Risposta di maggie, il giorno 19 apr 2019
Queridos amigos, gracias por elegir nuestro hotel, gracias por sus elogios, continuaremos trabajando arduamente y esperamos su visita nuevamente.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good location and new & clean hotel
The hotel is newly opened, and located very near to the famous Huimin Street. The hotel room provides the free biscuits and the toiletries are good in quality. We stayed in end of March, the hotel is using the central air-conditioner and they informed that is not the season to on the air-conditioner yet, so guests are required to open the window to get the cold air in. However, the air is not cold enough, so we feel stuffy inside the room.
Soggiorno di 2 notti a marzo 2019
Risposta di maggie, il giorno 4 apr 2019
Dear guests, thank you for choosing our hotel. Thank you for taking the time to comment on us. The temperature in Xi'an in March is between 6 and 20 degrees, and the central air conditioning in the hotel does not provide refrigeration. After seeing your opinion, the hotel purchased several air-conditioning fans to satisfy the different feelings of the guests. Contact the front desk and put it in the room. In the future, we will pay more attention to details and look forward to your visit again.

8/10 Buono

Tang

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very convenient place to access eateries and places of interest. But difficult for to board or alight taxi as hotel has no drop off point.
Soggiorno di 6 notti a dicembre 2018
Risposta di maggie, il giorno 29 mar 2019
Dear guests, thank you for choosing our hotel. welcome next time.

10/10 Eccellente

Kuoying

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 7 notti a marzo 2019
Risposta di maggie, il giorno 29 mar 2019
Dear guests, thank you for choosing our hotel. Thank you for your full evaluation, we will continue to work hard and look forward to your visit again.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 9 notti a febbraio 2019
Risposta di maggie, il giorno 2 apr 2019
Dear guests, thank you for choosing our hotel, thank you for your recognition, we will continue to work hard and look forward to your visit again.

10/10 Eccellente

Joel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Found a great bargain in Xi’an
Great value for this hotel! Great location. Okay breakfast.
Soggiorno di 2 notti a gennaio 2019
Risposta di Maggie , il giorno 15 gen 2019
Dear friends, thank you for your recognition of us, we will continue to work hard, looking forward to your visit again.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good Location
Visited Xi’an with my elderly mom, booked at Campanile for 6 nights. However, whenat the hotel, Front Desk staff, ShanShan advised that she could not find our reservation that I booked through Hotels.com. Fortunately, all were sorted out and were given a room after almost 1/2hr wait. Our room was clean and spacious enough for the two of us, and housekeepers were polite and friendly, thou one of the morning, we’re woken up by a housekeeper who was eager to clean up our room even when DND sign was hanged outside our door. It is a NO SMOKING premises, but some inconsiderate guests ignored the policy and smoked in the room. Thus, a suggestion to Front Desk to advise/remind all guests during check-in that it’s strictly NO SMOKING hotel and seek their compliance/acknowledgement in due respect to the other guests like myself who is intolerant to cigarette smell. The hotel is walking distant to Drum Tower, Bell Tower, Great Mosque, Muslim Quarter, shopping malls, eateries and Bell Tower MRT Stn. The Concierge, Neil was so helpful to assist in calling our airport shuttle several times when he was running late for 1/2hr to send us to the airport on departure day. Overall, we enjoyed our stay and appreciate the hospitality received.. Thank you
Soggiorno di 1 notte a dicembre 2018
Risposta di maggie, il giorno 27 dic 2018
Dear friend, thank you for choosing our hotel.Your suggestions give us the motivation to move forward.Looking forward to see you again.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
convenient clean room friendly staff good breakfast
Soggiorno di 4 notti a dicembre 2018
Risposta di maggie, il giorno 18 dic 2018
Dear guests, thank you for your affirmation. We will continue to work hard and look forward to your visit again.

10/10 Eccellente

Susan, Oakland,ca

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice breakfast, great coffee. Friendly, helpful staff. Location was great, very close to the Bell, and Drum Towers, and Muslim Quarter.
Soggiorno di 4 notti a novembre 2018
Risposta di White.Cheng, il giorno 26 nov 2018
Thank you for your comment，hope you good trip in China, and see you again! I will miss you !

8/10 Buono

Andrew

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Room for improvement
Good hotel but the staff need to learn a bit of English I was surprised the didn’t speak much considering it is a multinational company area is good and close to the bell and drum tower
Soggiorno di 1 notte a ottobre 2018
Risposta di White.Cheng, il giorno 15 nov 2018
Dear,we are very sorry for the inconvenience brought to your pleasant travel. We will give our employees more language training. We are looking forward to your next stay.

6/10 Soddisfacente

Andrew

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Mixed review
For an international company you would have thought they could speak better English. I had a knock on the door to say I hadn’t paid for my stay which I had prepaid for it took 20 minutes to ring Hotels.com to sort it out.
Soggiorno di 2 notti a ottobre 2018
Risposta di White.Cheng, il giorno 15 nov 2018
Dear,thank you very much for choosing to stay in our hotel, I'm sorry for the inconvenience brought to you, your comments have attracted our attention, we will strengthen this training, looking forward to your next stay!