Hotel in zona Ystrad, Pentre

“Great staff stylish rooms great food”

“All the staff were fantastic exept the manager who was on duty he came across as being arrogant and no interest in the customer.”

“I loved the new rooms' style. They smelled fresh and clean but most of all new. Great sensation.”

“The room was really lovely very comfortable bed and the staff was lovely and friendly.”

“Breakfast was very good and in a lovely peaceful garden. Staff in the hotel were fantastic, really helpful even under pressure. It was horribly hot the weekend that we were there (unusual for Cardiff) but they did everything possible to make us comfortable with fans (no air-conditioning).”

“Staff very friendly and helpful, the room was in poor repair without a main light and the extra bed was broken.We are non smokers and they gave us a smoking room that stank of cigarettes smoke.”

“We booked a studio for two nights which was on 1/F and clean. A bottle of milk and some cakes were offered, which tasted good. We could park in the driveway or on the street. We visited the Four Waterfalls and hiked to the Pen y Fan along the horse shoe route, both spots were within 30 minutes of drive. Tesco and restaurants were just within a few minutes.”

“It seems room was recently renovated. It was in excellent condition.”

“Lovely place to stay and staff were so welcoming and helpful. We enjoyd the hearty breakfast. The location is great to travel by train in to Cardiff city centre. We will return and hopefully arrive earlier to fit in an evening meal - menu looked good.”

“With so many negative reviews regarding the size of the room, we paid extra for their bigger room. On arrival we received a friendly welcome and were shown to our room. The entrance to the rooms was having a mould problem, so an extractor had been installed and reed diffuser to mask the smell. The room itself was comfortable, clean, no damp smells which I feared on entry to the block. As expected from previous reviews the bathroom was tiny but that wasn’t a problem… we were here for the...

“Very large and well appointed room. Nice breakfast (although kitchen add-ons can take a while), and really nice restaurant. The grounds are very scenic too.”

“Wonderful hotel, beautiful spacious room, fab food, gorgeous location!”

“PULIZIA SCARSA, PUZZA DI MANGIARE IN TUTTA LA STRUTTURA, ACQUA CALDA NON SEMPRE DISPONIBILE, BAGNO SENZA FINESTRA, COLAZIONE DI PESSIMO LIVELLO, MANUTENZIONE DELLE PARTI COMUNI E NELLE STANZE APPROSSIMATIVA, ESPERIENZA DA NON RIPETERE MAI PIU'”

“Lovely staff but unfortunately the room is not fit for purpose, food is decent Was showed room 8 but window broken (35 degree heat) & was given option for room9 a twin. *hole in floor trip hazard *curtain didnt open/close properly *no side lqmp* *Sheets scratchy *broken floor tiles en suite *shower rusty Was given a fan v grateful for but filthy & throwing off bits, cleaned it but not acceptable”

“All good, I’ll be back👍”

“Very friendly staff, excellent breakfast.”

“Kind staff and pretty room. Breakfast was included which was a nice addition. Nothing fancy but did the job of filling us up!”