Hotel a Council Bluffs

“This place looks nice from the outside, but shows its age once you're inside. Breakfast did not look good, so we passed on that. Beds were comfortable, and we slept well... Needs some updating”

“Many things in room were broke or not functioning especially in the bathroom. Almost no staff in the hotel including no one at the front desk to relay problems”

“Comfortable beds and AC works great. Not ce chair and table with two chairs. Close to Henry Doorly Zoo and Laurentzen Gardens and Mid America Center and Lake Manawa.”

“Front desk lady was awesome. Wished we could have used hot tub longer”

“Clean room and good Location. Front desk staff was super nice and knowledgeable.”

“Clean”

“Probably the worse motel room I’ve ever seen. Sink was plugged. Vanity cabinet is broken. Coat rack broken. Night table had something spilt on it and wasn’t cleaned. Bathtub was in bad shape. Bathroom ceiling was in bad shape. No remote for tv. Not a nice neighborhood!”

“The staff is friendly and it's a good location off I-80 and near restuarants. Breakfast is okay but other hotels have been better. It's overly dog friendly (do-do on the floor). TV didn't work so staff moved us to another room.”

“A roach was crawling along the bathtub. The whole hotel needed maintenance. Paint cracking, unfinished bathroom, dirty rooms”

“It was good. Wish there had been an microwave in the room.”

“Our family stayed for two nights and appreciated the clean room and comfortable beds. The breakfast selection was very good with hot and cold options that pleased each member of our group. The staff were friendly and courteous. Overall a great experience!”

“Breakfast was decent. Jetted tub room was nice. Staff was really friendly. Overall a good experience.”

“Had a great experience with everything”

“It met all our needs.”

“No breakfast and hallways a bit smelly.”

“Big rooms! Great for families but not great if you want to sleep and have a quiet, normal stay. It’s just so loud. Kids running like crazy in the room above us. Doors constantly slamming in the halls and kids scream. We called with a noise complaint early in the morning and nothing changed. The breakfast is also lacking. Only eggs and sausage one morning. No waffles no oatmeal no biscuits and gravy on Saturdays. Pool was gross.”

“The staff were all friendly and helpful, the breakfast was well stocked and the location was convenient to drive to the Omaha attractions.”

“The entire first floor reeked of cigarette smoke and the common area off the elevators had the same smell. We had a tough time getting the AC to work (tip- switch it off auto-mode) and when we called the front desk they were not very helpful. Checked in on the app and front desk said nothing had been done. No access to streaming apps on the TV and the shower was not great. We only stayed for a single night so it was fine, but for an extended stay I would have been super disappointed.”

“We stayed four nights and not once were we contacted by housekeeping staff to see if we wanted the room cleaned or additional linens. I don't know if this is protocol for a more than one night stay, but I found it unusual.”

“The room was spacious. However, upon entering the bedroom, a wall light was found with broken lights. Immediately reported to front desk. Later, discovered drains in sinks were slow in draining; again, reported to front desk. Rugs in elevators were old and worn. During the morning of departure, could not find a cart to help transport heavy luggage from room to vehicle. Had to take multiple trips to vehicle with luggage. None of the supposedly four carts were observed at the entrance or on the...