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Recensioni per Achlada - Mourtzanakis Residence

3 out of 5
Achlada - Mourtzanakis Residence
Achlada, Malevizi, Crete Island

Recensioni

9,4

Eccezionale

Valutazione di 10 - Eccellente. 10 su 14 recensioni" "
Valutazione di 8 - Buono. 3 su 14 recensioni" "
Valutazione di 6 - Soddisfacente. 1 su 14 recensioni" "
Valutazione di 4 - Scarso. 0 su 14 recensioni" "
Valutazione di 2 - Terribile. 0 su 14 recensioni" "

9,4/10

Pulizia

9,6/10

Personale e servizio

7,4/10

Servizi

9,0/10

Condizioni e dotazioni della struttura

8,0/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Vanessa

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio
L’hôtel est très bien.Toutefois, des améliorations devraient être apportées pour améliorer le séjour: -changer les matelas qui ne sont vraiment pas confortables. -entretenir les chambres après 2-3 jours; -entretenir la piscine dans lequel nous n’avons pas pu nous baigner puisqu’elle était non convenable. Marco a toutefois été très gentil et a donné suite à nos demandes.
Soggiorno di 7 notti ad agosto 2023
Risposta di Marcos Mourtzanakis, il giorno 1 set 2023
Dear Vanessa, Greetings and thank you so much for your kind feedback. The mattresses are all the same in all the hotel and they are also "especially" fabricated for hotels for facility re visitors in general. Since it is our first comment from 2008 of such a matter, we'll certainly look into it. The swimming pool is very clean and it has sometimes the color of nature due to the leaves of the olive trees that fall in, as I had discussed and informed your spouse, early in the morning that day, given before it was serviced. As far as the room service, since we are an ecotourism resort, we do provide our guests upon request (example. the new towels you needed) or some of our visitors do intitate automously by asking us only for the material. . However, we always provide what is necessary if needed and when we are informed as a team. Last, it was my duty to provide all the required information and I wish i could have been more helpful in case your stay may have been longer:)Till next time, i look so eargly forward to meeting you and have a beautiful glass of wine with you and Luis along the remarkable sunset.

8/10 Buono

Ulrich, Rosenheim

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Sehr freundliches Personal. Hervorragende Lage. Absolute Ruhe.
Soggiorno di 10 notti a settembre 2019
Risposta di MOURTZANAKIS RESIDENCE TEAM, il giorno 10 ott 2019
Dear Mr. Ulrich, We would really like to thank you for taking the time to share your thoughts with us. We always value our guests' opinion so that we may become even better. We once again thank you for your kind remarks and we look forward to welcoming once again in the future!

8/10 Buono

Viaggiatore verificato

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Mourtzanakis Residence is prachtig gelegen in de heuvels. 5-10 minuten rijden ben je op verschillende strandjes of in de drukte met vele leuke restaurants. De locatie is rustig gelegen, maar een auto is wel een must. De huizen zijn voldoende ruim, netjes, met airco en het uitzicht is schitterend. Medewerkers Kostas en Maria en eigenaar Marcos zijn ontzettend vriendelijk. Dagelijks wordt het huisje schoongemaakt en de bedden opgemaakt. Wie rust zoekt is hier perfect op z'n plek. Wij waren met 3 kleine kinderen en voor ons ging dat heel goed, maar verwacht geen kids entertainment oid. Eenvoudig verbeterpunt: moderniseren keuken incl nieuw (compleet servies). Ontbijt mag ook iets gezonder en met meer variatie. Mourtzanakis heeft alle elementen in zich om een topacomodatie te worden. Perfecte uitvalsbasis om het prachtige eiland te verkennen en terug te keren in rust waarbij het voor ons na 2 weken echt voelde als thuis komen. Fijne tijd gehad en als we weer naar Kreta gaan (wat ons super beviel), dan gaan we ook naar Mourtzanakis.
Soggiorno di 12 notti ad agosto 2019
Risposta di MOURTZANAKIS RESIDENCE, il giorno 28 ago 2019
Dear Guests, thank you very much for taking the time to share your view with us. We really value your opinion because this is the way we become better! Hoping to welcome once again in the future, Thank you very much for all your positive comments!

8/10 Buono

Peter, Yorkshire

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The villa is located in the mountains, about 20 minutes drive to a beach at Agia Pelagia, which is also where we shopped and ate, there being no amenities in the local village. The views from the balcony were stunning - the sea and the mountains. On a clear day you can see many many miles along the mountains to the west. We saw eagles a few times. Our appartment (Delta) had a lounge area, kitchenette, bathroom and two single beds on the ground floor. The double bed was on a mezzanine. The single air conditioning unit kept the whole appartment cool. All that we would change is that the kitchen facilities were not really adequate to prepare a meal. The two ring hob/oven could have done with a thorough clean or, preferably, replacement. There was only one sharp knife (a bread knife) and no coffee maker of any sort. Overall though, since we ate out every day for our main meal, and because of the peacefulness and views, we would be happy to go again.
Soggiorno di 7 notti a giugno 2019
Risposta di Ioanna, il giorno 4 lug 2019
Dear Mr. Peter, we would like to really thank you for taking the time to send us your positive feedback as we really value our guests' opinions so that we can become even better! We are very happy that you enjoyed your stay and we wish that you give us the chance to welcome you once again in the future!!

10/10 Eccellente

Shawn , Massachusetts

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Gorgeous mountain refuge
Marcos has built an elegantly simple compound of residential spaces that are a great pleasure to share in. Five minutes from the highway and you're in s world of ancient olive groves, herds of goats and mountain winds. Marcos, the innkeeper, is warm and very good-humiored, with lots of knowledge of the area and how his village can be made viable for the 21st century. Try his Residence: I guarantee you'll have an unforgettable experience.
Soggiorno di 1 notte ad agosto 2017

10/10 Eccellente

Yves , Montréal

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Un peu dur de trouver l'endroit, quand on arrive, surtout si c'est le soir, mais après c'est assez facile de se retrouver... Marcos le propriétaire est très sympathique et nous donne des bons conseils pour découvrir la région...

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Super!
Hôtel idéal pour un séjour au calme, loin des complexes touristiques. Excellent accueil des propriétaires!!!

10/10 Eccellente

John, Hobart

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Away from the rat race
Lovely location in the hills away from the busy seaside resorts. Relaxing, lovely views, spectacular sunsets, lovely hosts. We availed ourselves of a breakfast one morning, and an evening meal one night. Both were excellent! The home made Dolmades were the BEST we have ever had! The hotel was only 10 mins from the national road, so it was easy to get to other places. Supermarket and fuel only about 11 minutes away. Owners were very helpful with advice and assistance ( eg printing boarding passes for our upcoming flight). It was relaxing sitting on the patio with a coffee watching an Eagle soaring over the valley. Highly recommended!

10/10 Eccellente

Kim nguyen, Canada

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Emplacement exceptionnel
Un merveilleux séjour !!

10/10 Eccellente

Charlotte, York

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lovely villas, beautiful setting, great owners...
We arrived at Moutzanakis quite late at night, after a late flight, and couldn't have felt more welcome. Our villa was lovely. Simply but stylishly furnished, airy and light, and with two terraces on the ground floor, and one upstairs, leading out from our bedroom. Outside, the two pools looked very inviting, although they were a little chilly in early April. When we awoke on our first morning and saw the views of the surrounding hills and the sea, we realised just how picturesque the setting is. This was topped off with a delicous (and substantial!) breakfast - all locally sourced - provided in the communal eating area. Marco and his wife provide a wealth of information on the local area, and they speak excellent English and French. We made a couple of trips into Heraklion, which we thought was a wonderful and vibrant town (contrary perhaps to popular belief) and we thoroughly enjoyed a visit to a nearby convent, as recommended by Marco, to see the beautiful gardens . There were many other things we could have done, but didn't have chance during our four day stay. The area surrounding Achlada and the nearby coastline definitely seems less touristy than the Chania end of the island, where we went after our stay at Moutzanakis. It's an excellent place to get away from it all and the sort of location that would suit couples or families who like to be away from the main tourist areas, and who enjoy walking or driving around to explore.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Le calme près d'héraklion
Hébergement très agréable, calme, loin de la folie de la côte nord. Hôtes francophones très accueillants, bref à recommander.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Le confort et l'accueil.
Accueil vraiment chaleureux et attentionné de la propriétaire, avec notamment des conseils avisés sur les visites à réaliser. Appartement vaste et confortable, complètement indépendant les uns par rapport aux autres avec une vue superbe sur la montagne et la côte en arrière plan. Une adresse incontournables pour qui veux séjourner au calme dans un environnement reposant, à 15 min d'Héraklion.

10/10 Eccellente

cédric, Le port marly, france

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Moutzanakis Residence: Très jolie vue, très calme, proche de l'autoroute principale
Chaque villa est équipée tout confort avec cuisine, sdb, mezzanine, tv, cable, multiples rangements, cheminée... Le personnel est un couple adorable, très serviable et très souriant. La vue est très jolie, la résidence est située à 5min de la mer ainsi que de l'autoroute principale en crète. Achlada est un petit village très calme et la résidence n'est perturbée par aucun voisinage ce qui lui donne encore plus de charme. A recommander pour tous les amoureux de la nature. La résidence permet d'être à la fois tranquille et totalement indépendant mais offre également la possibilité de partager des moments conviviaux avec les clients des deux autres villas dans les parties communes. Accueil ++++++ Un grand merci!