Hotel vicino a AMF Southwest Lanes - MD - Baltimora

“The room was not cleaned. One of the beds had stain on it and the sheets were wrinkles as someone slept on it. Told the front desk at 10 PM, they came up replaced sheets and pillow cases at 10:30 PM after call them again. No apologies from the front desk or hotel manager. When I complained , they waived the parking fee 10 dollars. They treated the complaint as no big deal. Called expedia and complained for the compensation, and waiting for compensation confirmation.”

“Large clean room with entire kitchen: stove, dishwasher, microwave, big refridgerator. Very helpful staff and free shuttle to and from airport. Loved the pool and fitness center.”

“Fix the elevator in that building. Booking people on the third floor without a working elevator was unacceptable. I am certain the hotel was not sold out, an option should have been made available. The clerk did not mention the broken elevator. I will not be staying there again. I was too tired after two days of moving to complain at the time.”

“Everything was great and quiet floor”

“The AC didn’t work in the room. There was no access to the pool and the entire hotel is runoff a generator.”

“My sheets were used and the bathroom sink was full with water. The place wasnt cleaned and it was very obvious.”

“good”

“No shampoo at the hotel, I payed to the clerk $200 by error and when I asked him he said it wasn’t like that and smells dirty.”

“First off the drive into the city was the trashiest I’ve ever seen and that was a glimpse of the parking lot and hotel. Photos online are not what the rooms looked like and it was essentially a landlords special. Rooms were decent smelled of smoke even through we booked non smoking but was relatively clean in the room. Breakfast was a JOKE (hair was in the spoons, nothing had been refilled, we asked for waffle refill at 8:30 and she never refilled). Would stay here if I had to but would probably...

“Great location”

“Exceptionally clean and well kept. Very spacious suites. Yummy breakfast.”

“Worst hotel I ever stayed at! From check in, to check out was horrible! I booked two rooms; one smelled like food, the other smelled like cigarette smoke, although it is supposed to be a non smoking hotel. The curtains wouldn’t even close, I had to use a hairpin to secure it so that no one from the outside would be able to see inside. The shower in one room wasn’t even working properly. It took almost 30 minutes of twisting and turning different knobs for it to finally work. The bed only has 3...

“The bathroom was not properly ventilated and the reception staff was not welcoming.”

“The staff was friendly. The room was clean and comfortable. It was close to the airport with shuttle service.”

“Clean room”

“The staff, room, bed, and cleanliness were absolutely top-notch. However, the breakfast experience was just okay and a bit chaotic. The atmosphere was loud, with one guest sitting next to us on a speakerphone call for his entire meal, and another family allowing their child to run wild while repeatedly saying 'no.' A little more enforcement of common courtesy would make breakfast much more enjoyable.”

“Staff were very friendly & helpful.”

“Stayed for a cheer competition did the job and was a clean hotel and a newer establishment .”

“Just about everything went wrong. From a problem with the reservation to a toilet that did not flush and an initial room assignment for a room that had not been cleaned.”