Hotel vicino a BWI Trail - Baltimora

“No shampoo at the hotel, I payed to the clerk $200 by error and when I asked him he said it wasn’t like that and smells dirty.”

“Rooms were clean and the staff was friendly.”

“The outside of the hotel was fairly dirty. There were small pieces of trash and unknown wet spots all around. The staff was very friendly but that was about the only positive for this property. There was a strong smell of air freshener as soon as you got off the elevator and the room had a musty smell. The air conditioner made a whining noise every time it turned on and did not cool the room very well at all which made for a very uncomfortable sleep.”

“I usually stay here when I come back home. Staff won’t ever let me check in early. Barely even under 30mins early. One of the two elevators is usually broken. One of the 2 sides doors on each side of the building is usually broken. Parking isn’t enough sometimes for the visitors. Staff is ok definitely don’t go out their way to be nice. I started staying somewhere else. Around the corner. Room better and staff way more nicer. Like I’m paying you haven’t given me nothing for free. So why so mean.”

“The staff was friendly. The room was clean and comfortable. It was close to the airport with shuttle service.”

“Location great ! Close to 95 and harbor !”

“The bathroom was not properly ventilated and the reception staff was not welcoming.”

“Everything was great and quiet floor”

“Large clean room with entire kitchen: stove, dishwasher, microwave, big refridgerator. Very helpful staff and free shuttle to and from airport. Loved the pool and fitness center.”

“Staff were very friendly & helpful.”

“Bellissima e storica struttura. La stanza è molto grande e dotata di tutti i comfort. Le attrazioni si raggiungono facilmente anche a piedi. ”

“The staff, room, bed, and cleanliness were absolutely top-notch. However, the breakfast experience was just okay and a bit chaotic. The atmosphere was loud, with one guest sitting next to us on a speakerphone call for his entire meal, and another family allowing their child to run wild while repeatedly saying 'no.' A little more enforcement of common courtesy would make breakfast much more enjoyable.”

“The room was not cleaned. One of the beds had stain on it and the sheets were wrinkles as someone slept on it. Told the front desk at 10 PM, they came up replaced sheets and pillow cases at 10:30 PM after call them again. No apologies from the front desk or hotel manager. When I complained , they waived the parking fee 10 dollars. They treated the complaint as no big deal. Called expedia and complained for the compensation, and waiting for compensation confirmation.”

“Room smelled like stale cigarettes. Looked run down and old. My bathroom had zero amenities. No soap , not even hand soap. Bed was hard as a rock. Definitely wouldn’t recommend”

“There wasn't anything I didn't like. What I did like, and what really stood out for me was the front desk receptionist, and the manager. They were very helpful, very attentive and responsive to any request I made, any question I had, and they were very friendly. Therefore, I have no complaints about Doubletree Hotel, and I would definitely stay there in the future.”

“Clean room”

“Just about everything went wrong. From a problem with the reservation to a toilet that did not flush and an initial room assignment for a room that had not been cleaned.”

“Fix the elevator in that building. Booking people on the third floor without a working elevator was unacceptable. I am certain the hotel was not sold out, an option should have been made available. The clerk did not mention the broken elevator. I will not be staying there again. I was too tired after two days of moving to complain at the time.”

“Lobby seating shares sofas were stained. Breakfast area need attendants to keep the counters clean. No Fritos granola for yogurt. No oatmeal. Desk clerks were very nice. My room was clean but they didn’t have complimentary water in the room. I had to ask the desk clerk for the complimentary water.”