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Recensioni per Sheraton Khalidiya Hotel

4 out of 5
Sheraton Khalidiya Hotel
Zayed 1st street, Khalidiya area, Abu Dhabi, Abu Dhabi

Recensioni

7,2

Buono

Valutazione di 10 - Eccellente. 93 su 351 recensioni" "
Valutazione di 8 - Buono. 116 su 351 recensioni" "
Valutazione di 6 - Soddisfacente. 56 su 351 recensioni" "
Valutazione di 4 - Scarso. 48 su 351 recensioni" "
Valutazione di 2 - Terribile. 38 su 351 recensioni" "

7,2/10

Pulizia

7,4/10

Personale e servizio

6,8/10

Servizi

6,8/10

Condizioni e dotazioni della struttura

7,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Giuseppe

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Il personale ottimo, la struttura ha una posiziona perfetta per chi ama il mare, molti supermercati nelle vicinanze e la camera è stata la miglior sorpresa, spero di ritornarci!
Soggiorno di 3 notti a marzo 2023
Risposta di ., il giorno 12 apr 2023
Dear Valued Guest,Thank you for taking time and effort in sharing your comments and feedback on your stay at Sheraton Al Khalidiya Abu Dhabi.Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve.All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us.We hope to welcome you home at Sheraton Al Khalidiya Abu Dhabi again on a future holiday.SincerelySheraton Al Khalidiya

6/10 Soddisfacente

Nicolò

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
- English: An indelible stain on the Sheraton's reputation. Room 316 is in pitiful condition, stained plastic tub, corners full of mold and poorly cleaned even the Sink Top is stained. Also the wall behind the toilet with strange feces stains. Sheets with stains and cigarette holes, the cleanliness of the room in general neglected. To close the picture of room 316 is the window broken and arranged in a crude way by staff. An unacceptable situation for a hotel like the Sheraton. - Italian: Una macchia indelebile sulla reputazione dello Sheraton. La stanza 316 è in condizioni pietose, vasca in plastica macchiata, angoli pieni di muffa e poco puliti anche il Piano del lavandino è macchiato. Da segnalare anche il muro dietro il water con strane macchie color feci. Lenzuola con macchie e buchi da sigaretta, la pulizia della stanza in generale trascurata. A chiudere il quadro della stanza 316 c’è la finestra rotta e sistemata in modo grossolano dal personale. Una situazione inaccettabile per un albergo come lo Sheraton.
Soggiorno di 1 notte a dicembre 2021

8/10 Buono

Rodolfo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lucky upgrade
Old but good Hotel. Parking area is covered with valet service. I had lucky upgrade; kitchen, saloon and big bedroom. Small swimming pool but 5 minutes walking to corniche beach, I advice Gate 6 for 10AED not very busy.
Soggiorno di 2 notti a maggio 2019

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
posizione ottima, camera grande, personale cortese, piaciuta la palestra anche stile retro' dell'albergo nessuna lamentela da uno esigente
Soggiorno di 1 notte a marzo 2019

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Ottima posizione, personale competente e gentilissimo
Soggiorno di 3 notti a dicembre 2018

6/10 Soddisfacente

Viaggiatore verificato

Non mi è piaciuto: Pulizia
Posizione buona al centro della Cornice , colazione varia e abbondante, camere spaziose ma poco pulite, mancava il frigo.
Soggiorno di 2 notti a dicembre 2018

6/10 Soddisfacente

luisamaria, torino

Vecchio hotel , ma camere e servizi ampi e comodi
Mi sono Trovata bene vicino al mare e passeggiata sulla corniche. Predisposto con kettle te e caffè.
Soggiorno di 9 notti a febbraio 2018

10/10 Eccellente

Silvano

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Buona accoglienza e disponibilità, sempre pronti a risolvere problemi
Soggiorno di 5 notti a novembre 2017

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Shreaton o sheraton?
Dopo aver soggiornato in questo hotell ho capito perche expedia in ogni parte del sito,conferme di prenotazione comprese,persiste a chiamare questo vecchio albergo shReaton anziche shEraton come scritto sull'insegna..... Non credo che una catena alberghiera importante e conosciuta come sheraton sappia che questo hotel si fregi con il suo nome. Chicche da segnalare la cucina arredata con un cucchiaino da caffe e una tazzina scheggiata (almeno la coppia dato che ero in doppia) un asciuga capelli avvitato dentro un çomodino e il bagno di un improbabile rosa confetto
Soggiorno di 3 notti a novembre 2017

8/10 Buono

BARBARA

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
My flight landed a couple of days after the flood. I got to the hotel in the wee hours of the morning exhausted. The hotel was booked up but Derick the receptionist spoke with someone in the reservations department and they managed to find me a room. I was so grateful for that! From the time I checked in, I have been treated with nothing but respect. The time I spent in the restaurant eating breakfast has been very pleasant as well. I would like to personally thank the staff in reservations, Derick the receptionist, Najoor in housekeeping, Elisha in security, Abdul Seemed driver, Vinod valet driver and the staff at La Veranda for making my stay pleasant.
Soggiorno di 3 notti ad aprile 2024

8/10 Buono

BARBARA

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
My stay was lovely. A heart felt thank you to Derick. Thank you for all that you do.
Soggiorno di 7 notti ad aprile 2024
Risposta di Nabil Iguaddi AFOM, il giorno 4 mag 2024
Dear Ms.Barbara.Thank you for taking the time to rate our hotel with 4 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay.Warm regards,Nabil Iguaddi AFOM

10/10 Eccellente

Ruben

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good customer service
Soggiorno di 7 notti a marzo 2024
Risposta di Nabil Iguaddi AFOM, il giorno 6 apr 2024
Dear Ruben,Thank you for choosing us and giving us a perfect 5/5 rating. We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.Warm regards,Nabil Iguaddi AFOM

2/10 Terribile

David

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2024
Risposta di Nabil Iguaddi AFOM, il giorno 14 mar 2024
Dear Valued Guest,Thank you for taking time and effort in sharing your comments and feedback on your stay at Sheraton Al Khalidiya Abu Dhabi.Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve.We hope to welcome you home at Sheraton Al Khalidiya Abu Dhabi again on a future holiday.SincerelySheraton Al Khalidiya

6/10 Soddisfacente

MOHAMED

Viaggio di lavoro
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Nabil Iguaddi AFOM, il giorno 14 mar 2024
Dear Valued Guest,Thank you for taking time and effort in sharing your comments and feedback on your stay at Sheraton Al Khalidiya Abu Dhabi.Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve.We hope to welcome you home at Sheraton Al Khalidiya Abu Dhabi again on a future holiday.SincerelySheraton Al Khalidiya

8/10 Buono

Thin Thin

Soggiorno di 1 notte a gennaio 2024
Risposta di Nabil Iguaddi AFOM, il giorno 14 mar 2024
Dear Valued Guest,Thank you for taking time and effort in sharing your comments and feedback on your stay at Sheraton Al Khalidiya Abu Dhabi.Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve.We hope to welcome you home at Sheraton Al Khalidiya Abu Dhabi again on a future holiday.SincerelySheraton Al Khalidiya

10/10 Eccellente

Hisham

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024

10/10 Eccellente

Luciana

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent experience. Staff great. Great room
Soggiorno di 1 notte a dicembre 2023

4/10 Scarso

Tracey

Soggiorno di 1 notte a novembre 2023

10/10 Eccellente

Usama

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good place for a family vacation stay
Soggiorno di 1 notte ad agosto 2023
Risposta di ., il giorno 21 ago 2023
Dear Valued Guest,Thank you for taking time and effort in sharing your comments and feedback on your stay at Sheraton Al Khalidiya Abu Dhabi.Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve.All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us.We hope to welcome you home at Sheraton Al Khalidiya Abu Dhabi again on a future holiday.SincerelySheraton Al Khalidiya

6/10 Soddisfacente

Hiroyasu

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Many bus lines are available around the hotel.
Soggiorno di 4 notti a luglio 2023
Risposta di ., il giorno 8 lug 2023
Dear Valued Guest,Thank you for taking time and effort in sharing your comments and feedback on your stay at Sheraton Al Khalidiya Abu Dhabi.Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve.We hope to welcome you home at Sheraton Al Khalidiya Abu Dhabi again on a future holiday.SincerelySheraton Al Khalidiya

4/10 Scarso

mahmoud, jerusalem

Mi è piaciuto: Pulizia
Soggiorno di 2 notti a maggio 2023
Risposta di ., il giorno 15 giu 2023
Dear Valued Guest,Thank you for taking time and effort in sharing your comments and feedback on your stay at Sheraton Al Khalidiya Abu Dhabi.Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve.We hope to welcome you home at Sheraton Al Khalidiya Abu Dhabi again on a future holiday.SincerelySheraton Al Khalidiya

2/10 Terribile

Jody

I was not allowed to get the room although it was paid through Expedia a couple of months ago. After talking repeatedly with the reservation department of the hotel they told me that they did not receive the payment. Therefore, reservation was not honored and dropped off their system.
Soggiorno di 2 notti a maggio 2023
Risposta di ., il giorno 30 mag 2023
Dear Valued Guest,Thank you for taking time and effort in sharing your comments and feedback on your stay at Sheraton Al Khalidiya Abu Dhabi.Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve.We hope to welcome you home at Sheraton Al Khalidiya Abu Dhabi again on a future holiday.SincerelySheraton Al Khalidiya

8/10 Buono

helen

Viaggio con la famiglia
Mi è piaciuto: Pulizia
We often stay at the Khalidiya Sheraton mainly because of location and price. Also, the rooms are quite spacious with plenty of storage space, and the bathrooms have a bathtub, which personally I like. Reception desk now on ground floor seems smaller than before when it was on first floor - and at times there is a long wait to check in or speak to someone. Also several times we had problems with room keycard. Sometimes, it worked in lift but not for door and vice versa. Then you have to go to reception and sometimes wait your turn before they can reactivate your key. This is surely a general problem (assume we aren't the only ones to experience this) which I thought only used to happen years ago when a mobile could affect a room cardkey. Pity the Ground Floor restaurant is not as it used to be. No longer desirable to eat there. Also the pub seems to be permanently closed - it was also closed last time I stayed there a year or more ago.
Soggiorno di 5 notti ad aprile 2023
Risposta di ., il giorno 4 mag 2023
Dear Valued Guest.Thank you for taking time and effort in sharing your comments and feedback on your stay at Sheraton Al Khalidiya Abu Dhabi.Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve.Please allow me to offer my sincere apologize for the shortcomings you experience during your stay. I can assure you, your comments are being dealt with and we do express regret on the unnecessary inconveniences caused to your stay.Your comment has been taken on board by our manager who will take proper and necessary actions to avoid such situation for future guests.We hope to welcome you home at Sheraton Al Khalidiya Abu Dhabi again on a future holiday.SincerelySheraton Al Khalidiya

2/10 Terribile

Jacqueline

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio e servizi
Member of staff at check in (who said he was the manager but but found out the next day that he wasn't!) was extremely rude and abrupt. There was am issue with my Expedia confirmation stating parking was free for one car, which I clearly had printed out in front of me - he was just so rude and really couldn't care less and went ahead and charged the parking fee saying that it was Expedia's error not the hotels! There was no apology or any acknowledgement that they needed to rectify this error or that they would honour the cost of the parking, as it was only one night, in this instance! Wouldn't recommend or stay there again! Rooms very old and dated - only one towel, toiletries etc for 2 people. Just really bad service generally.
Soggiorno di 1 notte ad aprile 2023
Risposta di ., il giorno 2 mag 2023
Dear Valued Guest,Thank you for taking time and effort in sharing your comments and feedback on your stay at Sheraton Al Khalidiya Abu Dhabi.Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve.We hope to welcome you home at Sheraton Al Khalidiya Abu Dhabi again on a future holiday.SincerelySheraton Al Khalidiya

8/10 Buono

Muna

Soggiorno di 7 notti a marzo 2023
Risposta di ., il giorno 2 mag 2023
Dear Valued Guest,Thank you for taking time and effort in sharing your comments and feedback on your stay at Sheraton Al Khalidiya Abu Dhabi.Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve.We hope to welcome you home at Sheraton Al Khalidiya Abu Dhabi again on a future holiday.SincerelySheraton Al Khalidiya

10/10 Eccellente

Marc, London

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great location
Soggiorno di 3 notti a marzo 2023
Risposta di ., il giorno 12 apr 2023
Dear Valued Guest,Thank you for taking time and effort in sharing your comments and feedback on your stay at Sheraton Al Khalidiya Abu Dhabi.Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve.All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us.We hope to welcome you home at Sheraton Al Khalidiya Abu Dhabi again on a future holiday.SincerelySheraton Al Khalidiya

10/10 Eccellente

Marc, London

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2023
Risposta di ., il giorno 2 mag 2023
Dear Valued Guest,Thank you for taking time and effort in sharing your comments and feedback on your stay at Sheraton Al Khalidiya Abu Dhabi.Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve.We hope to welcome you home at Sheraton Al Khalidiya Abu Dhabi again on a future holiday.SincerelySheraton Al Khalidiya

8/10 Buono

Abdulfatah

Soggiorno di 1 notte a marzo 2023
Risposta di ., il giorno 12 apr 2023
Dear Valued Guest,Thank you for taking time and effort in sharing your comments and feedback on your stay at Sheraton Al Khalidiya Abu Dhabi.Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve.All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us.We hope to welcome you home at Sheraton Al Khalidiya Abu Dhabi again on a future holiday.SincerelySheraton Al Khalidiya

10/10 Eccellente

Svetlana

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I asked for the sea view that wasbt available. Instead we get the sweet on the highest floor .The stuff is so friendly and helping . Everything is about to you getting the best stay in the hotel and in the city.
Soggiorno di 4 notti a febbraio 2023
Risposta di ., il giorno 12 apr 2023
Dear Valued Guest,Thank you for taking time and effort in sharing your comments and feedback on your stay at Sheraton Al Khalidiya Abu Dhabi.Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve.All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us.We hope to welcome you home at Sheraton Al Khalidiya Abu Dhabi again on a future holiday.SincerelySheraton Al Khalidiya

2/10 Terribile

Khurram, fairfax

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
very old property.
Soggiorno di 3 notti a febbraio 2023

10/10 Eccellente

fares

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Strongly recommended
Soggiorno di 1 notte a febbraio 2023
Risposta di ., il giorno 12 apr 2023
Dear Valued Guest,Thank you for taking time and effort in sharing your comments and feedback on your stay at Sheraton Al Khalidiya Abu Dhabi.Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve.All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us.We hope to welcome you home at Sheraton Al Khalidiya Abu Dhabi again on a future holiday.SincerelySheraton Al Khalidiya

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di lavoro
Non mi è piaciuto: Personale e servizio
Time for an internal facelift
Dated facility but in good city location.
Soggiorno di 1 notte a febbraio 2023
Risposta di ., il giorno 12 apr 2023
Dear Valued Guest,Thank you for taking time and effort in sharing your comments and feedback on your stay at Sheraton Al Khalidiya Abu Dhabi.Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve.All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us.We hope to welcome you home at Sheraton Al Khalidiya Abu Dhabi again on a future holiday.SincerelySheraton Al Khalidiya

6/10 Soddisfacente

Magdy

Mi è piaciuto: Personale e servizio
Im Allgemein war der Aufenthalt angenehm, die Ausstattungen, die mal gut war bedarf Aufmerksamkeit. Die Marke Sheraton hängt zwar immer noch da am Gebäude, aber wahrscheinlich nicht mehr unter ihrer Aufsicht. Bitte um Korrektur des Namens.
Soggiorno di 3 notti a febbraio 2023
Risposta di ., il giorno 12 apr 2023
Dear Valued Guest,Thank you for taking time and effort in sharing your comments and feedback on your stay at Sheraton Al Khalidiya Abu Dhabi.Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve.All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us.We hope to welcome you home at Sheraton Al Khalidiya Abu Dhabi again on a future holiday.SincerelySheraton Al Khalidiya

8/10 Buono

Rengin Tülay

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a febbraio 2023

10/10 Eccellente

EHAB

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi
Hotel is located on the main street of Abudhabi with a lot of shopping options around and restaurants.
Soggiorno di 1 notte a gennaio 2023
Risposta di ., il giorno 1 feb 2023
Dear Valued Guest,Thank you for taking time and effort in sharing your comments and feedback on your stay at Sheraton Al Khalidiya Abu Dhabi.Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve.All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us.We hope to welcome you home at Sheraton Al Khalidiya Abu Dhabi again on a future holiday.SincerelySheraton Al Khalidiya

2/10 Terribile

Syed

Viaggio di gruppo, Viaggio di lavoro
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
1. This is the only 4 star hotel specially with the name of Sheraton who has charged 15 dirhams / 4 usd 2. The room condition and property condition is old 3. Hair dryer was locked inside dressing table drawer and wasnt working. It wasnt fixed even after complain 4. I have asked for first aid first they said they dont have first aid guy but they will send kit, later they said come to first floor to staff room and then they said manager will call and it took over 2 hours. Later manager came with a shopper of medicine and brought one engineer who refused to do first aid. 5. The bar is closed for renovation I certainly do not recommend a stay unless its about convenience
Soggiorno di 1 notte a gennaio 2023

8/10 Buono

Ante

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Pretty tidy however, there's a lack of 24/hr food service and no international adapter for outlets.
Soggiorno di 1 notte a dicembre 2022
Risposta di ., il giorno 1 feb 2023
Dear Valued Guest,Thank you for taking time and effort in sharing your comments and feedback on your stay at Sheraton Al Khalidiya Abu Dhabi.Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve.All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us.We hope to welcome you home at Sheraton Al Khalidiya Abu Dhabi again on a future holiday.SincerelySheraton Al Khalidiya

4/10 Scarso

Viaggiatore verificato

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio
Bad start to the trip
Check in was slow. They issued me a hotel card for access to lift and hotel room. I tried to access the lift however it was not working. I told the receptionist they told me to just go up first to wait inside the room for them to rectify the problem. I went up with my luggage as they instructed. however I still couldn’t access the room with the issues card. I went back down to tell them the problem. After some time, they told me the problem had been rectified. I went up and accessed my room but the electricity weren’t working for the whole room. I went down and told them the problem. They told me I didn’t know how to on the electricity. I showed them a video of the room and the way tried to on the lights. They then told me to wait outside the room while they contact the technician. I told them I would like to change room. They reluctantly did so.
Soggiorno di 2 notti a novembre 2022
Risposta di ., il giorno 1 feb 2023
Dear Valued Guest,Thank you for taking time and effort in sharing your comments and feedback on your stay at Sheraton Al Khalidiya Abu Dhabi.Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve.All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us.We hope to welcome you home at Sheraton Al Khalidiya Abu Dhabi again on a future holiday.SincerelySheraton Al Khalidiya

8/10 Buono

gary

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

10/10 Eccellente

Mary Ann

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a novembre 2022

2/10 Terribile

DIEGO

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Solicitamos camas dobles y nos dieron cama matrimonial, ademas nos dieron habitacionws de fumadores y tambien se solicito que ni sean fumadores, nos dijeron que no habia , pero no de l mejor manera. Mala experiencia con este hotel por suerte fue 1 noche
Soggiorno di 1 notte a novembre 2022

4/10 Scarso

Jabbin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2022

8/10 Buono

Patrick

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 1 notte a novembre 2022

2/10 Terribile

Colin

4/10 Scarso

Sarmad

Viaggio di lavoro, Viaggio con la famiglia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
UNBELIEVABLE that its Sheraton, pathetically maintained, poor dirty linen and interior, walkways had matrices hanging, leaked bath, dirty sofas, unfriendly for luggage walkways, poor restaurants, its a total shame for the brand

10/10 Eccellente

Paul

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good location for corniche and visiting other locations around Abu Dhabi...All staff really helpful and polite. There are some areas looking a bit tired but generally well maintained. Definitely worth staying again.
Soggiorno di 7 notti a ottobre 2022
Risposta di ., il giorno 1 feb 2023
Dear Valued Guest,Thank you for taking time and effort in sharing your comments and feedback on your stay at Sheraton Al Khalidiya Abu Dhabi.Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve.All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us.We hope to welcome you home at Sheraton Al Khalidiya Abu Dhabi again on a future holiday.SincerelySheraton Al Khalidiya

8/10 Buono

Nauman

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The property gave an older look, not very well kept rather needs a refurbishing. Facilities worn out, needs make over as I think they are beyond their economic life. Staff is very helpful and cooperative at front desk particularly Ms. Noor and Mr. Amir were very helpful. The housekeeping staff was also very good.
Soggiorno di 7 notti ad agosto 2022

8/10 Buono

Nauman

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Stay was ok.
Soggiorno di 3 notti ad agosto 2022
Risposta di ., il giorno 1 feb 2023
Dear Valued Guest,Thank you for taking time and effort in sharing your comments and feedback on your stay at Sheraton Al Khalidiya Abu Dhabi.Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve.All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us.We hope to welcome you home at Sheraton Al Khalidiya Abu Dhabi again on a future holiday.SincerelySheraton Al Khalidiya

8/10 Buono

Venkatarakesh

Soggiorno di 1 notte ad agosto 2022

4/10 Scarso

Viaggiatore verificato

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio
First and Last
It was a family bonding and we did not enjoy our stay. The receptionist was not accommodating, the customer service was awful and very slow, the swimming pool was used for kids swimming lesson, it takes forever when you call the housekeeping and the food was not worth the price. I will not recommend it to my friends.
Soggiorno di 1 notte ad agosto 2022