Resort e hotel con spa a Accrington

“I booked a single room with twin bed but upgraded to a double bed and got a better room. The room itself was quite dark, except for first thing in the morning when the sun lit up the room and the bathroom, which was nice. The bedroom had only one central light (quite dark) and one bedside light, with no lighting over by the desk where the kettle/tea/coffee were, which was a little awkward. The bathroom was very nice, light, airy and spacious. The room itself was up and down a lot of stairs,...

“Second stay and a whole much better. Breakfast excellent as ever, room facilities were in good condition, including a working fridge except for a broken window handle. Still couldn't turn the radiator off, so too hot and the Spa could be more accessible with priority given to staying guests.”

“The hotel and lake setting is beautiful. The spa is too expensive when you are limited to only two hours when it is extremely quiet.”

“The cottage slept 5 and while missing enough cutlery crockery and glasses for more than 2 people, we found it set up exceptionally well. The fixtures and fittings were all brand new, including beds, tables, chairs, flooring, mirrors, bedsides, cabinets and wardrobes, it really was very comfortable apart from the sofa bed that we felt was a bit old and worn in comparison to the rest of the cottage. The bathrooms (yes 2!) were absolutely beautiful, fab showers, marble finish and very high quality...

“Owner was rude before we even got to the property (sent me a video telling me she was fed up of lazy people and came across very aggressive). When we arrived at the property it was in poor condition. There was black mold in the bedrooms, missing paint on the walls which were barely covered by paintings. It said it could sleep 12 people but it barely fit 8 of us. There was a limit on the time we could go into the garden and use the hot tub. Also there was a camera pointed directly at the hottub...

“Expecting refurbished spa disappointed with condition Six people were awaiting entry at 6.30am let in five minutes late.windows rattled from wind regularly was assigned another room which was more spacious and good.limited to two pillows for couple people offering limited support.Food was good and well presented thank you.”

“Very beautiful hotel. Happy to return. Only area for improvement is the customer service.”

“Excellent historic hotel. Beautiful interior. While the entire staff were friendly and professional, Anthony & Haley provided exceptional service. Thank you to all! ”