Hotel a Agat

“It’s every unprofessional employee especially the receptionist.could find my reservation and has rude attitude and and to find out that they allowed me and give me card keys to room and room comes with no hygiene items only one soap no toothbrush and toothpaste and walks of room has moisture on it so as floors small puddle of water and then as I wake the next day to make and extend stay they tell me I have to pay my security deposit which they didn’t ask me to upon arrival and check in . Then...

“Great and helpful staff.”

“The royal orchid, one hotel has always been my go to hotel when visiting Guam. I have noticed over the years that the hotel is that a rundown state. Upon check in I was greeted with a very warm and welcoming staff. Very kind and professional. We checked into our 1st room (#636) as we started to settle in I saw a small roach on the floor and killed. When I opened the refrigerator to place beverages multiple roaches of various sizes came out of the cabinet the refrigerator was in. I immediately...

“no airport to the property. Only drop off shuttle from property to airport is available.”

“コンドミニアムタイプのお部屋を利用しました。室内は清潔感があり清掃も行き届いていました。ベットやバスタオル、食器類も良いものを使用しておりコンドミニアムとしては大満足でした。しかし、経年の外観、エレベーター等は少し怖かったです。 それと旅行前の質問などに即対応してくれるのがとてもよかったです。ゴルフ旅でまた利用したいと思います。ありがとうございました。”

“Dusit Thani Guam is a true slice of paradise; secure, immaculate, and thoughtfully run. What sets it apart is the people, with Chamorro and Filipino hospitality at its finest, genuine, attentive, and quietly exceptional. It is the kind of place you return to without hesitation, and one I would confidently recommend. A few beachside convenience spots nearby (like right by the beach) for quick essentials would make the experience even more seamless. ”

“The room price was fair. As soon as I entered my room, it had a sewage smell in the entrance and the smell got stronger throughout the night. I would probably not stay here again. But you can’t beat the price. I was only there for a couple of hours to rest and clean up before a flight.”

“老朽化が進んでいる”

“New Harmon Loop Hotel is in an excellent location if you wish to be away from the beach. The room was very comfortable, bathroom is in great condition and spacious. The staff - exceptionally amazing. They truly make you feel as you are home away from home. There are several food selections below the hotel and in the surrounding area. Whenever visiting Guam, this will be my top selection! Great job NHL!!!”

“The spaciousness of the room as well as its cleanliness. Being it’s a golf resort and the clubhouse was in a separate building, there was little to no foot traffic and minimal noise. Staff were friendly and attentive to our needs. The pool was not operational which attributed to the 4-star rating. ”

“ホスピタリティを微塵も感じない。”

“グアム8か9回目の旅行です。 コロナ後は初めて。 景色を気にしないを選択したところA棟の2階、カビ臭いお部屋でした。 景色はプールとお庭が見えて問題ないのですが、虫がは入るから窓の開けっぱなしはしないようにとあり、部屋の臭いが気になりました。 アレルギーがあるのでくしゃみがたくさんでました。 シーツやタオルは清潔でした。 プールや海のアクティビティは充実していて、プールも海もシュノーケリングが楽しかったです！ ”

“スタッフはみなさん親切で気持ちよく過ごすことができました。施設の老朽化、放置されている場所、細かな清掃が行き届いていない部分などが改善されると良いです。”

“Le camere sono ampie e fornite di tutti i comfort (esclusa la possibilità di accedere al ristorante, che non è in funzione). Sia che lo scopo del viaggio sia la spiaggia che lo shopping, l'hotel è in ottima posizione. Vicino al centro di Tumon, ma senza sentirne i rumori. Una salita, non del tutto adatta a chi avesse problemi di mobilità, porta all'albergo dalla strada principale e dall'accesso alla spiaggia.”

“The room was clean and quiet, the flooring beautiful, the view gorgeous, the beds comfy and luxurious. The AC and TV worked just fine and the staff were friendly. It's also an easy walk to the beach and coffee shop. I would've given the hotel 5 stars, except their boiler was out and there was no hot water. I was informed of this when I checked in, but it was late and I didn't have a backup hotel plan. Fortunately, the water was lukewarm, not cold. ”

“ゆったりと静かに過ごせる環境が最高。スタッフもフレンドリーでとても快適な６日間でした。”

“スタッフの方がとても優しく対応してくださり、安心して泊まることができました。 部屋も綺麗で水回りも綺麗だったので満足できました。”