Hotel a Albany

“Everything was great from the cleanliness to the friendly staff and the comfortable room!! Exceeded my expectations for sure!”

“very nice stay thank you”

“Clean room, friendly front desk staff. Room was pretty basic, but quiet. lobby, hallways & main areas are in need to a remodel. Biggest issue was checkout time - 10am. That is a very early time for checkout. Most hotels are 11am-12pm. I would have definitely preferred a later checkout time.... ”

“Excellent staff”

“When we arrived we were told no rooms were available as they had no water. Told us they called us, but they didn’t leave a message letting us know the room reservations was canceled ”

“Delicious breakfast and parking was good. The ONLY problem we experience was with fellow guests. We were unable to sleep until after midnight given all the noise above our suite. We informed the front desk of our evening. ”

“Room was clean. That is the reason we don’t leave. Lobby smelled horrible upon arrival, still bad when left but not quite as bad. Ceiling of bathroom looks ready to fall in (the vent fan was bent almost 30 degrees signally a rather significant issue). Room outdated and low water pressure but I expected this. I won’t be back. ”

“The rooms could use a little updating they were clean. The lighting could be improved in the rooms. It was hard to see to do some work. The bed was very good. Pillows were good was a little surprised about how much it cost to get breakfast whereas the Hampton Inn I just stayed at was complementary.”

“Clean comfortable room and they let us check in early which was massively helpful. ”

“Property is older property. Dated but clean ”

“Staff was awesome, thankful there is coffee available 24/7.”

“Clean rooms and adequate breakfast choices. ”

“Clean room. Personable staff. No "amenities" like breakfast, but if only staying for less than 12 hours......great price.”

“The shower faucet was broken, which affected the shower spigot. The door in the bathroom was falling off the hinges. The beds were also very uncomfortable.”

“Room was outdated, rug needed a good shampooing , comforter needed a replacement, took a shower with lukewarm water. , and the breakfast was a joke, poor coffee and a banana, what the hell, just a bit ridiculous!!! ”

“fine”

“No elevator. Vending only takes cash. I got in at 3 AM. Check is was totally fine. I woke up at 9 and asked for a late checkout and she said, I could stay till noon when I got up to get ready. I went to use the hairdryer, and it went bright red and sparked and shut off, I called the front desk from my cell because the phone did not work in the room. It was 11:20, The girl was more concerned with what time I was leaving than if I was okay from the hair dryer. Then she hung up on me. I then...

“An adequate website description the room was filthy. There was food on the furniture, stains all over the carpet. There was a foul odor in the room. The owner was very rude. Refused to give me my money back or my deposit. The hot tub was not accessible. it was filled with concrete. The pool room stunk and was extremely cold. ”