Hotel a Berna

“We spent one night. We arrived after 10pm. There was nobody at reception, just a kiosk with which you checked in. It had a screen with which you talked with someone remotely and it printed your room key cards. Interesting tech, but a woeful customer experience. Our room was clean but shabby. I wasn’t comfortable walking around in bare feet on the carpet. Guest amenities like the coffee and tea service were low end budget quality. There was only one other guest in the Inn so it was definitely...

“Friendly staff. Nice breakfast. ”

“Friendly staff and good restaurants nearby.”

“Pool was only open during daylight hours due to an electrical issue but we enjoyed swimming our second day. ”

“Great facility. The issues that I had last time were corrected. Friendly staff, great breakfast and nice and quiet and peaceful.”

“Parking was a bit of an issue. Handicap spaces were often full so I had to find a spot all the way at the end of the lot.”

“Excellent staff”

“My bed was super comfy. ”

“When we arrived we were told no rooms were available as they had no water. Told us they called us, but they didn’t leave a message letting us know the room reservations was canceled ”

“Dirty....”

“It was ok but not 100 percent could have been better if the ac and heating unit knobs and buttons were not broke”