Hotel vicino a Alexander Brest Gallery - Jacksonville

“While my room was initially clean, housekeeping did not come for 2 days; needless to say garbage piled up. We had to leave early due to an untimely death in the family; because I made the reservation through Expedia, Marriott would not refund any money. I will have to rethink reserving a room at Marriott in the future.”

“Dirty and smelly. Aweful beds and loud air conditioner.”

“I had a decent stay, the hotel was clean but completely empty. Most of the lights were off in the lobby at night. The morning breakfast was nice as it included yogurt and various cereals as well as some eggs. The room and bathroom were clean. Overall good stay!”

“Il personale alla recption, uomo con tatuaggi, ha atteggiamenti inacettabili verso i clienti; non dico essere servile ma ricevere i clienti come fa lui è veramente scandaloso. Non riceve i clienti, li prende a calci nel fondo schiena.”

“Clean room”

“really enjoyed my stay at the hotel”

“The man working the front was super nice! Clean rooms. Great value for the price.”

“Great”

“Upon checking in, we found the hotel undergoing a co.plete renovation. Most of the main lobby closed off and the bar moved to the restaurant. The elevators were also being renovated and taken out of service 1 or 2 at a time out of the 3. I would have expected Expedia to have some type of construction notice when booking. I always stay at the Southbank when in Jacksonville, but this had to be the most disappointing visit EVER!!! Call the hotel beforehand to confirm status of renovation to avoid...

“From staff to the bar everything was great”

“-”

“All things considered this was a great stay. However the property is undergoing renovations therefore a lot of construction. The pool is under construction and not available but there was a contingency plan available with use of the pool on the property next door. The water was down when we arrived but our room wasn’t ready anyway so we went out for lunch, by the time we got back water was restored. It went out again the next day for several hours due to construction but in the middle of the day...

“Room 163: the door does not lock. The toilet paper holder is dangling from the wall, which has small divots dug out of it. There is a bit of discoloration around the tub. The staff willingly gave us another room. Inside door latches/chains have been removed and painted over. The room interiors are dimly lit, with walls painted battleship gray except where they've been scarred or patched. Cleanliness is fine. The interior courtyard rooms are surprisingly quiet. Air conditioning works and is not...

“Pros: Check in was a breeze and front desk staff were very friendly and helpful Room was well stocked with everything you would need Room was clean and bed was very comfy Cons: Bathroom sink did not drain properly. It was backed up and hair came back up the drain that belonged to previous occupant. We had to brush our teeth and wash hands in the kitchen sink. All the towels had a lot of lint which stuck to our skin and pajamas”

“Hotel pulito e personale gentile ”

“My room was very small, and everything felt outdated. I requested a refrigerator, but the one provided was dirty and rusty. The carpet throughout the room needs to be replaced, and the bathroom lighting was poor and inadequate. Overall, the hotel is in need of a major facelift, and the rooms should be upgraded and modernized. The only positive aspect of my stay was the location—the hotel is right on the water and offers nice views. Unfortunately, based on my experience, I would not stay at...