Hotel a Alpha

“Clean room and staff”

“Everything went well. No complaints.”

“Good place to stay for a good price.”

“Everything was great but I wish I had a closet”

“La habitación y el hotel en general están muy bien pero el desayuno era algo pobre para mi gusto.”

“Historical style”

“Overall, we had a pleasant stay, and the location was excellent. I especially want to recognize Mr. Garcia for his outstanding customer service. He greeted me warmly when I arrived, explained everything in detail, and made the check-in process smooth and welcoming. There were a minor housekeeping issues during our stay. On our second day, housekeeping had run low on clean towels and had to go door to door collecting used ones or even clean ones this was a little shock and new to me since hotels...

“The room was comfortable— nice mattress, good air conditioning, and very hot water. The carpeting could have been cleaner. We did not have enough time to use the pool or exercise room, but was pleased it was there. The breakfast did not look appetizing as most hotel breakfast are disappointing, so we opted out and went out for breakfast. The coffee however was wonderful!! The machine freshly ground each individual cup.”

“The hotel is rather old. Carpets were wet - maybe humidity? Bathroom smelled like cat pee. No amentities. Loud bar on the first floor. However the breakfast was decent. Doubt I’ll stay again”

“It was basic but rooms were large and staff was friendly. Room needs better, lighting and updating overall.”

“Good”

“The hotel was great. Clean with excellent amentities. Room was clean and staff was helpful and friendly. Would stay again.”

“Great location and spacious apartments.”

“Nasty. We walked in and our room smelled horrible, had mold all over the walls, and hair all over the bed. The staff was rude when we asked for a refund and ended up disputing it with Expedia. Avoid this dump, rooms are clearly never cleaned.”

“There is a smell of smoking in the non-smoking room. The toilet smells even worse. There is no water in the vending machines.”

“The sofa in our suite was very dirty with stains and surface dirt on the arms. It was a holiday weekend. Rooms were sold out. Housekeeping was busy. We were there for 5 nights. Our trash was emptied twice. Our bed was made once. To be fair, on 2 days, I accepted fresh towels at the door when housekeeping knocked. I asked if they wanted us to leave so they could clean, but the service person couldn’t understand English. It was extremely hot out. The room began to get very humid and smell of...

“Staff at front desk were helpful and friendly. Most of the cleaning staff were not friendly at all. They took over the elevator and didn’t allow us to use it. They were on their phones or busy eating food. The breakfast area was clean and well stocked. It was great to see that they had non pork items to choose from. Coffee maker was broken but staff did work hard to get it fixed for use. Rooms were very clean. Not enough towels for the amount of guest in the room but they were willing to give...

“We had a wonderful stay and dinner was delicious!”