Esterni

Recensioni per La Quinta Inn by Wyndham Amarillo Mid-City

2.5 out of 5

Recensioni

6,0
Valutazione di 10 - Eccellente. 225 su 1009 recensioni" "
Valutazione di 8 - Buono. 177 su 1009 recensioni" "
Valutazione di 6 - Soddisfacente. 150 su 1009 recensioni" "
Valutazione di 4 - Scarso. 200 su 1009 recensioni" "
Valutazione di 2 - Terribile. 257 su 1009 recensioni" "

5,6/10

Pulizia

7,0/10

Personale e servizio

5,4/10

Servizi

5,2/10

Condizioni e dotazioni della struttura

6,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Daisy

Viaggio di coppia
Very nice and clean
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Relations Specialist, il giorno 1 mag 2024
Hi Daisy,We're thrilled to hear you found our hotel very nice and clean! Maintaining high cleanliness standards is one of our top priorities, and we're delighted that it reflected in your experience. Our team works tirelessly to ensure every guest feels comfortable and satisfied during their stay. Your kind words serve as motivation to continue delivering exceptional service to all our guests. We look forward to welcoming you back for another wonderful stay in the future!

10/10 Eccellente

Deborah

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
The room was welcoming,comfy and clean. Staff was great. The property gave me a little feeling and being a little sketchy at first but it was quiet and non eventful.
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Relations Specialist, il giorno 1 mag 2024
Deborah,We're delighted to hear that you found our room welcoming, comfortable, and clean, and that you had a positive interaction with our staff. While we understand your initial concern about the property, we're pleased to note that your stay was quiet and uneventful. Our team works hard to maintain a safe and enjoyable environment for all our guests, and we appreciate your feedback. Should you choose to stay with us again in the future, we aim to exceed your expectations once more.

6/10 Soddisfacente

Karen

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
The exterior is pretty run down and the didn't feel terrible safe. Folks hanging out on the balcony, noise from the freeway. But the staff were very friendly.
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Relations Specialist, il giorno 30 apr 2024
Hi Karen,We appreciate your feedback and apologize for any inconvenience caused by the appearance of our exterior. Rest assured, we take safety concerns seriously and have measures in place to ensure the well-being of our guests. Regarding noise disturbances, we strive to mitigate them as much as possible, though occasional freeway sounds may be unavoidable. However, we're delighted to hear that our staff left a positive impression with their friendliness. Your comments will be taken into consideration as we continue to improve our guests' experience.

10/10 Eccellente

TA

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
propert was fine, findind the enterance was difficult
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Relations Specialist, il giorno 27 apr 2024
Hi TA,We're sorry to hear that finding the entrance was challenging during your stay. However, we're pleased to know that you found the property satisfactory overall. We understand that navigating new environments can sometimes be tricky, and we'll certainly take your feedback into consideration to improve signage or provide clearer directions for future guests. Thank you for sharing your experience with us, and we hope to welcome you back for a smoother and more enjoyable stay.

10/10 Eccellente

Daisy

Viaggio di coppia
Mi è piaciuto: Servizi
Rooms are big, clean towels , they have Iron, it was very convenient for my needs. The night staff was very polite and very helpful thanks
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Relations Management, il giorno 27 apr 2024
Hi Daisy! Thank you for choosing to stay with us and for sharing such positive feedback about your experience. We're thrilled to hear that you found our rooms spacious and appreciated the cleanliness, as well as the availability of amenities like the iron and clean towels. It's wonderful to know that our accommodations met your needs conveniently.We're especially delighted to hear about the exceptional service provided by our night staff. Providing polite and helpful service is a priority for us, and we're pleased to hear that they exceeded your expectations.Your kind words mean a lot to us, and we'll be sure to pass along your compliments to our team. We look forward to welcoming you back for another comfortable and enjoyable stay in the future.

10/10 Eccellente

Gwendolyn

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean property. Updated and comfortable. We got in really late and the clerk was amazing. She was very accommodating after finding out my husband has a broken toe.
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Relations Specialist, il giorno 25 apr 2024
Hi Gwendolyn,We're thrilled to hear you found our property exceptionally clean and comfortable, as we prioritize maintaining a welcoming environment for all our guests. It's fantastic to know that our staff, particularly our clerk, went above and beyond to accommodate your late arrival and your husband's injury. Ensuring our guests' comfort and well-being is always a top priority for us, and we appreciate your recognition of our efforts. We hope to welcome you back for another enjoyable stay in the future.

2/10 Terribile

Anett

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Asked for the very clean room because we have a 2 weeks old baby I told to the guy at the front desk. When we get to the room , wasn't to clean bathroom was so dirty. Tv didn't worked at all I called the front desk 3 times he said he will send someone...nobody show up. Not recommended at all.
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Relations Specialist, il giorno 24 apr 2024
Hi Anett,We apologize for the inconvenience you experienced during your stay. Our team strives to provide exceptional service, especially for guests with special requests like yours. We regret that the cleanliness of the room and the functionality of the TV did not meet your expectations. Rest assured, we will address these issues with our staff to ensure such lapses do not recur. We appreciate your feedback and will use it to improve our services for future guests.

4/10 Scarso

Wanda

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
It was filthy
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Relations Specialist, il giorno 20 apr 2024
Hi Wanda,We appreciate your feedback and take cleanliness very seriously at our hotel. Our dedicated housekeeping team undergoes rigorous training to ensure each room meets our high standards of cleanliness. However, we apologize if your experience did not reflect this. Rest assured, we'll investigate your concerns thoroughly to address any issues and uphold the quality our guests expect. Thank you for bringing this to our attention.

6/10 Soddisfacente

eric

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
This property needs to be demolished and rebuilt. The sad attempt at remodeling is not working. Can only put so much lipstick on a pig. Mold growing on the shower ceiling, tub not cleaned, huge door gap let all outside noise in. Furniture is all old and dated, showing real wear and tear. Building has cracks in it, wall cracks. Come on people, time to tear it down and build something nice.Maybe Im expecting too much for $70.
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Relations Specialist, il giorno 20 apr 2024
Hi Eric,We sincerely apologize for any inconvenience you experienced during your stay. However, we would like to assure you that we take all guest feedback seriously and are constantly striving to improve our facilities. Rest assured, we have already initiated steps to address the issues you've mentioned, including maintenance and renovation plans. We appreciate your patience and understanding and hope to have the opportunity to exceed your expectations in the future.

10/10 Eccellente

Ruth

Mi è piaciuto: Pulizia e personale e servizio
It was worth the price
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Relations Management, il giorno 19 apr 2024
Dear Ruth, We're over the moon reading your glowing review! Hitting that 5 out of 5 mark is music to our ears. We're thrilled to hear that you found our hotel worth every penny. Creating an exceptional experience for our guests is always our top priority, and it's wonderful to know we hit the mark with you. Your satisfaction means the world to us, and we can't wait to welcome you back for another fantastic stay!

8/10 Buono

Raquel

Mi è piaciuto: Servizi
Uncleanliness
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Relations Manager, il giorno 15 apr 2024
Hi Raquel,We're truly sorry to hear about your experience, and we take cleanliness very seriously at our hotel. Our housekeeping team undergoes rigorous training to maintain high standards, and we apologize if this was not reflected during your stay. We appreciate your feedback as it helps us to continuously improve our services. Rest assured, we will address this matter promptly to ensure a more pleasant experience for our future guests.

8/10 Buono

Amy

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
The property is old and run down.
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Relations Manager, il giorno 15 apr 2024
Hi Amy,We appreciate your feedback and apologize for any inconvenience caused during your stay. While we understand your concerns about the property's age, we strive to maintain a comfortable and inviting atmosphere for all our guests. Rest assured, our team continually works on improvements within the constraints of our historical structure. Your comments are invaluable in our ongoing efforts to enhance the guest experience, and we hope you'll consider staying with us again in the future.

6/10 Soddisfacente

Alejandro

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
No type of soap at the bathroom There is no room in the bathroom, not even the one who is going to bathe, you have to get into the shower to close the door and the toilet it’s too small
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Relations Management, il giorno 12 apr 2024
Dear Alejandro, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay regarding the absence of soap in the bathroom and the limited space layout. Your comfort and satisfaction are of utmost importance to us, and we deeply regret falling short of your expectations in these aspects. Please know that we have already addressed these concerns with our housekeeping and maintenance teams to ensure that necessary amenities are replenished promptly and to explore options for enhancing the bathroom layout for greater convenience. Your feedback is invaluable in helping us improve, and we hope for the opportunity to better serve you in the future.

10/10 Eccellente

David, Phoeniz

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Older but worth the money paid. The shower was a joke only coming up to my chest. But the room was fine and clean. Easy to get to off the freeway.
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Relations Management, il giorno 12 apr 2024
Dear David, What a fantastic review, thank you for sharing your experience with us! We're absolutely thrilled to hear that you had such a great stay and awarded us a perfect 5 out of 5 rating.We're delighted to know that despite the shower situation, you found your room to be comfortable and clean. Providing a cozy and pristine environment is what we strive for, so it's wonderful to hear that we hit the mark for you there.We hear you about the shower height—it's definitely something we'll take into consideration for future improvements. Your feedback helps us identify areas where we can make enhancements to ensure all our guests have the best possible experience.And we're thrilled that our location made your trip a breeze! Being conveniently located off the freeway is one of our perks, and we're delighted it worked out well for you.We can't wait to welcome you back for another fantastic stay in the future! If there's anything else we can do to make your next visit even more enjoyable, just give us a shout.

8/10 Buono

deborah

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Relations Specialist, il giorno 9 apr 2024
Hi Deborah,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

10/10 Eccellente

Linda

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Na
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Relations Specialist, il giorno 8 apr 2024
Hi Linda,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

4/10 Scarso

Randall

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Unfortunately, we got a room, 206, under a room whose pipes knocked when water flowed. We think the toilet above must need water every 30 min. or so, because a knocking noise happened in the ceiling at that interval. Instead of restful quiet, ee got noise. The street noises were very easy to hear, too. Otherwise, the conditions are good.
Soggiorno di 1 notte a marzo 2024
Risposta di Guest Relations Specialist, il giorno 3 apr 2024
Hi Randall,We sincerely apologize for the inconvenience you experienced during your stay in room 206. While we strive to ensure a peaceful environment for all our guests, occasional disturbances can occur due to various factors beyond our immediate control. Our team will investigate the issue with the plumbing to address the knocking noise promptly. We appreciate your feedback and hope to have the opportunity to provide you with a more enjoyable stay in the future.

6/10 Soddisfacente

Chase

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Overall good, could just use a look over for minor fixes.
Soggiorno di 1 notte a marzo 2024
Risposta di Guest Relations Specialist, il giorno 26 mar 2024
Hi Chase,We appreciate your feedback and are pleased to hear that you had a generally positive experience during your stay. Our commitment to maintaining high standards of quality includes regular inspections to address any minor issues promptly. Your comments will be shared with our maintenance team to ensure that any necessary adjustments are made to enhance the overall guest experience. We hope to welcome you back in the future for an even more enjoyable stay.

8/10 Buono

Arturo

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Bad spot
Soggiorno di 1 notte a marzo 2024
Risposta di Guest Relations Specialist, il giorno 26 mar 2024
Hi Arturo,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

10/10 Eccellente

michael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Smells good and very clean. Breakfast is very good . I will come back again next time .
Soggiorno di 1 notte a marzo 2024
Risposta di Guest Relations Specialist, il giorno 23 mar 2024
Hi Michael,We're thrilled to hear that you enjoyed your stay with us and found our hotel to be both inviting and impeccably clean. Our team works diligently to maintain a pleasant atmosphere for all our guests, and it's wonderful to know that our efforts have been noticed. It's fantastic to hear that you were pleased with our breakfast offerings; we strive to provide a delicious and satisfying start to the day for our guests. We look forward to welcoming you back on your next visit, ensuring another delightful experience awaits you.

8/10 Buono

KC

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Easy check in, room was fairly clean, the walls in the bathroom and by the sink were rather dirty. They supplied dove shampoo conditioner and soap. Was a nice stay would stay again.
Soggiorno di 1 notte a marzo 2024
Risposta di Guest Relations Specialist, il giorno 19 mar 2024
Hi KC,We appreciate your feedback and are glad to hear that you found our check-in process smooth and enjoyed your stay overall. It's great to know that you found the room fairly clean and appreciated the amenities provided, such as the Dove shampoo, conditioner, and soap. Regarding the cleanliness issue you mentioned with the bathroom walls, we apologize for any inconvenience this may have caused and will ensure our housekeeping team pays closer attention to such details in the future. We look forward to welcoming you back for another pleasant stay.

4/10 Scarso

Mark

Viaggio con animali domestici, Viaggio di coppia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Room was reasonably clean, but common area was trashy and property was old and in need of maintenance.
Soggiorno di 1 notte a marzo 2024
Risposta di Guest Relations Specialist, il giorno 20 mar 2024
Hi Mark,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Our housekeeping team strives to maintain cleanliness standards, and we'll address any lapses in the common areas immediately. While our property boasts a rich history, we understand the importance of maintenance, and we're committed to enhancing the overall guest experience. Your comments will help us prioritize improvements to ensure future guests enjoy a comfortable stay.

4/10 Scarso

Phil

Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Guest Relations Specialist, il giorno 20 mar 2024
Hi Phil,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.

6/10 Soddisfacente

Tymberlie

Soggiorno di 2 notti a marzo 2024
Risposta di Guest Relations Specialist, il giorno 7 apr 2024
Hi Tymberlie,Thank you for sharing the rating about your experience here with us. We are happy to see your stay was pleasant overall, and we hope to have the pleasure of hosting you again soon.

10/10 Eccellente

Carla

Soggiorno di 1 notte a marzo 2024
Risposta di Guest Relations Management, il giorno 6 apr 2024
Hi Carla! Thank you for rating your experience with us a perfect 5 out of 5! We're delighted to hear that you had such a fantastic stay. Your satisfaction is our top priority, and we're thrilled that we could meet your expectations. We appreciate your kind words and look forward to welcoming you back for another wonderful experience in the future.

10/10 Eccellente

ramiro

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing
Soggiorno di 1 notte a marzo 2024
Risposta di Guest Relations Management, il giorno 14 mar 2024
Hi Ramiro!Thank you so much for your feedback and kind words regarding the five-star experience thatyou received during your most recent stay with us!We seek to give each guest a very comfortable and accommodating experience, and we arethrilled to hear of our success in this ambition. We will be sure to share your kind regards withour team.We thank you for your loyalty, and we look forward to your future visits!

4/10 Scarso

Daniel

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Pets are supposed to be free but they Charge me $25 and when I complained he dropped the fee to 15.00. Unethical
Soggiorno di 1 notte a marzo 2024
Risposta di Guest Relations Specialist, il giorno 13 mar 2024
Hello Daniel,Thank you for your review. I would like to let you know that La Quinta started charging for pets last year. As per the new policy we charge 15 for one pet and 25 for multiple pets. We apologize for the inconvenience.

10/10 Eccellente

Renee

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi
The person who checked me in is amazing.
Soggiorno di 1 notte a marzo 2024
Risposta di Guest Relations Specialist, il giorno 11 mar 2024
Hi Renee,We're thrilled to hear that you had a positive experience with our check-in process. Our team takes great pride in providing exceptional service to all our guests, and it's wonderful to know that our efforts are appreciated. We'll make sure to pass along your kind words to the individual who assisted you during check-in. Your satisfaction is our utmost priority, and we look forward to welcoming you back for another fantastic stay in the future.

8/10 Buono

Kristian

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very nice.
Soggiorno di 1 notte a marzo 2024
Risposta di Guest Relations Specialist, il giorno 11 mar 2024
Hi Kristian,We're thrilled to hear you enjoyed your stay with us! Our team takes great pride in providing top-notch service and ensuring our guests have a pleasant experience. It's wonderful to know that you found our facilities to your liking. Thank you for choosing our hotel, and we look forward to welcoming you back on your next visit!

10/10 Eccellente

Donnie

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Parking at time was to close ..
Soggiorno di 1 notte a marzo 2024
Risposta di Guest Relations Specialist, il giorno 9 mar 2024
Hi Donnie,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have met your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 Eccellente

Steve

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Guest Relations Specialist, il giorno 29 feb 2024
Hi Steve,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

2/10 Terribile

Joe

Booked online about 90 minutes away. 5 minutes later blew out a tire on the I40. Tried to cancel but nope! Never booking in advance again,
Soggiorno di 1 notte a febbraio 2024
Risposta di Guest Relations Specialist, il giorno 28 feb 2024
Hi Joe,We regret to hear about your experience, however, our cancellation policy is clearly outlined at the time of booking to ensure fairness to all guests. Unfortunately, unforeseen circumstances such as tire blowouts fall outside of our control and don't warrant exceptions to our policies. We strive to maintain consistency and fairness for all our guests, which is why our policies are applied uniformly. We appreciate your understanding and hope for the opportunity to welcome you under better circumstances in the future.

10/10 Eccellente

Bradley, Red Bud

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Front desk attendant was amazing. Made me feel right at home. Room was ok. Bathroom was small. Bed was very comfortable. Just staying for a shower and sleep it was perfect. Quiet as well.
Soggiorno di 1 notte a febbraio 2024
Risposta di Guest Relations Specialist, il giorno 24 feb 2024
Hi Bradley,We're thrilled to hear that our front desk attendant left such a positive impression and made you feel at home during your stay. While we're glad to know you found the room satisfactory for your needs and appreciated the comfort of the bed, we're sorry to hear that the size of the bathroom didn't meet your expectations. However, we're pleased that despite this, you found the overall experience perfect for your purpose of a peaceful shower and restful sleep, and we're grateful for your acknowledgment of the quiet atmosphere we strive to maintain. Your feedback is invaluable to us, and we hope to welcome you back for another enjoyable stay in the future.

10/10 Eccellente

Aja

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
The person who checked us in was very nice and friendly. When we got to our room, there was fecal matter on the toilet seat which was pretty gross. Other than that, the room is decent and the bed is comfy. Was a little disappointed to see there wasn’t anywhere to plug in a Ethernet cable though.
Soggiorno di 1 notte a febbraio 2024
Risposta di Guest Relations Specialist, il giorno 18 feb 2024
Hi Aja,We sincerely apologize for the inconvenience you experienced during your stay. It's heartening to hear that our staff left a positive impression upon your arrival. However, we regret any disappointment caused by the cleanliness issue you encountered in your room. Rest assured, we have immediately addressed this with our housekeeping team to ensure such oversights are rectified. Regarding the Ethernet cable, we appreciate your feedback and will certainly consider it as we continue to enhance our amenities. We hope to have the opportunity to better serve you in the future.

10/10 Eccellente

Jesus

Soggiorno di 2 notti a febbraio 2024
Risposta di Guest Relations Specialist, il giorno 20 mar 2024
Hi Jesus,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 Eccellente

Wolfjunge

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Walkable to shopping and dine
Soggiorno di 2 notti a febbraio 2024
Risposta di Guest Relations Specialist, il giorno 10 feb 2024
Hi Wolfjunge,We appreciate your feedback and are delighted to hear that you found our hotel conveniently located for shopping and dining options. Our central location is indeed a highlight for many of our guests, offering easy access to a variety of establishments. We strive to provide a comfortable and convenient stay for all our guests, and we're pleased that you found our location to be advantageous. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable stay in the future.

8/10 Buono

Brenda

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Easy to find off the interstate. The rooms have had some upgrades but some things still need work. Great price and good breakfast with very friendly staff
Soggiorno di 1 notte a febbraio 2024
Risposta di Guest Relations Specialist, il giorno 8 feb 2024
Hi Brenda,We're delighted to hear you found our hotel conveniently located just off the interstate, ensuring easy access for travelers. We're continuously striving to enhance our accommodations, and while upgrades have been made to the rooms, we appreciate your feedback on areas that may still require attention. Our commitment to providing exceptional value is reflected in our competitive pricing and the quality of our breakfast, complemented by the warmth and professionalism of our staff. Thank you for choosing to stay with us, and we hope to welcome you back for an even more satisfying experience in the future.

8/10 Buono

Richard

Soggiorno di 1 notte a gennaio 2024
Risposta di Guest Relations Management, il giorno 3 feb 2024
Hi Richard! Thank you for choosing La Quinta Inn by Wyndham Amarillo Mid-City for your recent stay and for providing us with your feedback. We appreciate your rating of 8 out of 10 and for taking the time to share your experience with us. We are pleased to hear that overall, you had a positive experience during your stay. However, we are always striving to provide the best possible service and experience for our guests, and we would like to know more about how we can improve. If there are specific areas where you believe we could have done better, we would greatly appreciate hearing from you. Your insights will help us identify opportunities for enhancement and ensure that we continue to meet the expectations of all our guests. Thank you for choosing La Quinta Inn by Wyndham Amarillo Mid-City. We hope to have the opportunity to welcome you back and provide you with an even better experience in the future.

10/10 Eccellente

John

Soggiorno di 1 notte a gennaio 2024
Risposta di Guest Relations Management, il giorno 3 feb 2024
Hi John! Thank you immensely for choosing La Quinta Inn by Wyndham Amarillo Mid-City for your recent stay, and for awarding us a perfect 10 out of 10 rating! We are absolutely thrilled to receive such outstanding feedback from you. Your satisfaction is our utmost priority, and it's truly heartwarming to hear that we succeeded in providing you with a memorable experience. Your kind words serve as a tremendous source of motivation for our team to continue delivering exceptional service. Should your travels bring you back to La Quinta Inn by Wyndham Amarillo Mid-City, we would be honored to host you once again for another remarkable stay. Please do not hesitate to reach out if there is anything we can assist you with in the future.

10/10 Eccellente

Morning

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Best place to stay
Soggiorno di 2 notti a gennaio 2024
Risposta di Guest Relations Specialist, il giorno 31 gen 2024
Hi Morning,Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience during your stay at our hotel. Our team works hard to provide exceptional service and maintain a comfortable environment for our guests. It's rewarding to know that our efforts have made your stay memorable. We appreciate your kind words and look forward to welcoming you back on your next visit to our hotel.

8/10 Buono

Ponda

Soggiorno di 1 notte a gennaio 2024
Risposta di Guest Relations Specialist, il giorno 1 feb 2024
Hi Ponda,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

6/10 Soddisfacente

Sonia

Mi è piaciuto: Pulizia e personale e servizio
It was very noisy. Expected some traffic noise, but the people starting vehicles and warming them up outside my window was bad. The heater was extremely loud and came on too frequently. The room could use insulation. It was clean.
Soggiorno di 1 notte a gennaio 2024
Risposta di Guest Relations Specialist, il giorno 27 gen 2024
Hi Sonia,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We understand that noise disturbances, particularly from vehicles and the heater, can be disruptive to a comfortable night's rest. Please be assured that we take guest comfort seriously, and we will review your comments with our team to explore potential improvements. We are glad to hear that you found the room to be clean, and we hope to have the opportunity to welcome you back in the future for an even more enjoyable stay.

2/10 Terribile

keeren

Soggiorno di 1 notte a gennaio 2024
Risposta di Guest Relations Specialist, il giorno 23 gen 2024
Hi Keeren,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.

10/10 Eccellente

Stuart

Viaggio con animali domestici
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Like comfort inn, but not as price.staft did very well in making my stay here rewarding, comfortable, with piece of mind.only wish i could stay much longer.
Soggiorno di 2 notti a gennaio 2024
Risposta di Guest Relations Specialist, il giorno 14 gen 2024
Hi Stuart,We appreciate your positive feedback regarding your recent stay at our hotel. Our dedicated staff is delighted to hear that they contributed to making your experience rewarding, comfortable, and provided you with peace of mind. It's always fulfilling for us to know that our team's efforts have left a lasting impression on our guests. While we understand your desire to stay longer, we hope to welcome you back whenever your travels bring you to the area again.

10/10 Eccellente

Stephanie

Soggiorno di 7 notti a gennaio 2024
Risposta di Guest Relations Specialist, il giorno 14 gen 2024
Hi Stephanie,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

2/10 Terribile

Antonio

Soggiorno di 1 notte a gennaio 2024
Risposta di Guest Relations Specialist, il giorno 27 gen 2024
Hi Antonio,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.

2/10 Terribile

Skyler

Viaggio di coppia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio e servizi
Soggiorno di 1 notte a gennaio 2024
Risposta di Guest Relations Specialist, il giorno 9 gen 2024
Hi Skyler,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.

8/10 Buono

Judy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Great place to stay
The staff was awesome, the room was clean just a little run down in the bathroom, had a little trouble with the shower and drain
Soggiorno di 1 notte a gennaio 2024
Risposta di Guest Relations Specialist, il giorno 9 gen 2024
Hi Judy,We appreciate your positive feedback regarding our exceptional staff and the cleanliness of your room. Our team is dedicated to providing a high level of service, and we're delighted to hear that reflected in your experience. We apologize for any inconvenience you faced with the bathroom and the shower, and we assure you that we take your comments seriously. Rest assured, we are constantly working to address such concerns and enhance the overall guest experience. Your valuable input aids us in our continuous efforts to improve our facilities and services.

4/10 Scarso

Israel

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Guest Relations Specialist, il giorno 9 gen 2024
Hi Israel,We are in the business of providing comfort and service, so I sincerely regret that you did not enjoy your visit. We appreciate your time in sharing a review and hope to have the opportunity to leave you with a more favorable impression on a return visit.

10/10 Eccellente

Anthony

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Guest Relations Specialist, il giorno 9 gen 2024
Hi Anthony,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.