Resort e hotel con spa a Ambergris Caye

“This resort is absolutely beautiful. The staff are kind and eager to assist with any questions or concerns you may have. The balcony is huge with very comfortable furniture. The entire resort is very clean. The swim up bar is very quick you will not have to wait for your cocktail. Enjoy!”

“I had a great experience at this resort, beautiful hotel and helpful staff. The only thing I would recommend is how purchases are billed by room number. There isn’t something that is scanned so the bill is correct when checking out. You simply tell the staff member your room number and the room is billed, however there is human error with this approach. When I checked out system was down so I didn’t get to see the bill at the time, a hour later I receive the bill and there were charges on my...

“We really enjoyed our stay! Customer service was A-1!”

“Everything 10/10!! Wonderful staff - all friendly and so helpful. Fantastic room which was kept extremely clean and tidy by the awesome cleaning and turn down staff. The A/C kept the room consistently cool and comfy too! The amenities and resort overall were beautiful! Matachica has a very calm and peaceful vibe. I can’t recommend it enough! (Especially for a honeymoon or extra special trip of a different sort) The excursions offered at the resort are exceptional and run by the staff at the...

“The resort is in the middle of San Pedro Town, but feels like a private enclave with jungle like vegetation around the entrance and interior of the property. It is very well maintained and clean. The sargassum was bad while we were there. The poor maintenance guys were fighting a Sisyphean battle to keep the beach clean. The food at Pineapples is fine, but not noteworthy. Service at restaurant is friendly, but food service is very slow, even when not busy. The Sunday buffet was a...

“The customer service was fabulous and made us feel comfortable especially Yasina she was the best.”

“My family enjoyed staying at the resort. Just wish we did not have to carry our used pool towels back to the front desk upon checkout. Did not enjoy that part of the checkout process. Other than that it was an enjoyable stay.”