Dear Roberto,Thank you for your time in reviewing our services and we are happy that you had a pleasant time with us.Hope to see you again in the future.Best regards,Maria ChatziparaschiGuest Relations Manager

Dear Anonymous, Thank you for taking the time to review your recent stay at Grand Hotel Palace. I am pleased that you were satisfied with our hotel's decoration, but I was dismayed to read that you were not entirely satisfied with your experience. Furthermore, regarding the area that the hotel is located is not heavily populated, it gave us the chance to provide you with the most spacious rooms that you could find in a city hotel. Additionally, our complimentary shuttle service is at your disposal for your transfer to the city center and back during the day. Your feedback is extremely important to us and allows us to continually monitor and improve our services. Thank you for staying at Grand Hotel Palace and we hope we will have the chance to accommodate you again and revise your impression. Kind regards, Eleni Leontaridou Guest Relations Manager

Dear Anne,So wonderful to have your enthusiastic feedback. We are delighted that you had a wonderful time with us, thank you for mentioning our people and we are looking forward to seeing you again in the future.Best regards,Maria ChatziparaschiGuest Relations Manager

Dear valued guest,Thank you for your excellent review. We are glad that you had a lovely time with us and we hope to welcome you again in the future.Best regards,Maria ChatziparaschiGuest Relations Manager

Dear Brian,Thank you for your time in sharing your feedback and we are pleased that you had a lovely stay with us.We hope to welcome you again in the future.Best regards,Maria ChatziparaschiGuest Relations Manager

Dear valued guest,Thank you for staying with us and for sharing your experience. We are glad that you had an enjoyable stay and we hope to welcome you again in the future.Best regards,Maria ChatziparaschiGuest Relations Manager

Dear valued guest,Thank you for your time in sharing your disappointment. Our hotel hosts baby swimming lessons from Sunday through Wednesday afternoons. The operating hours are noted on our website. Our pool is indoor and small, a detailed description is stated also on our site, as we do not wish to create high expectations to our guests. We are sad that you did not have the opportunity to use the pool premises. The hotel is located in a 12 min drive from the city center and we offer a daily free taxi service on scheduled hours. We hope to have the pleasure of seeing you again in the future for a more enjoyable stay.Best regards,Maria ChatziparaschiGuest Relations Manager

Dear Anastasia It is a pleasure to know that you have enjoyed your stay with us. Thanks for being our guest.Best regards,Maria ChatziparaschiGuest Relations Manager

Dear Daan,We are happy to read your feedback and also to know that you had a lovely stay with us. We are looking forward to welcome you again in the future.Best regards,Maria ChatziparaschiGuest Relations Manager

Dear Essam,How wonderful to read your comments about our services and our staff. Thank you for sharing and we are looking forward to seeing you again in the future.With nest regards,Maria ChatziparaschiGuest Relations Manager

Dear Darlene,Thank you for sharing your delightful experience with us and we are looking forward to seeing you again in the future.Best regards,Maria ChatziparaschiGuest Relations Manager

Dear Tulay,It is a pleasure to know that you have enjoyed your stay with us. Thanks for being our guest. Best regards,Maria ChatziparaschiGuest Relations Manager

Dear Rudolf,So nice to see that you had a nice stay with us. We are looking forward to welcoming you again. Best regards,Maria ChatziparaschiGuest Relations Manager

Dear Efstathios,Thank you for your wonderful review. It is a pleasure to see that you had a lovely stay with us.Best regards,Maria ChatziparaschiGuest Relations Manager

Dear Paul,We are delighted with your comments. Thank you for sharing your pleasant experience and we will be happy to welcome you again in the future.Best regards,Maria ChatziparaschiGuest Relations Manager

Dear Elena,Thank you for sharing your delightful experience with us and we are looking forward to seeing you again in the future.Best regards,Maria ChatziparaschiGuest Relations Manager

Dear Taylan,Thank you for sharing your feedback about your stay with us. We understand that you didn't like our premises and services and we feel sad about it. We believe that 2-star hotels wish they'd have such premises, they would feel like 5-star hotels. We are looking forward to welcoming you again in the future for an upgraded experience. Best regards, Maria Chatziparaschi Guest relations Manager

Dear Emily,Thank you for your time in sharing your feedback with us. We are happy to know that you had a wonderful time with us. We hope to welcome you again in the future. With best regards,Maria ChatziparaschiGuest Relations Manager

Dear Spiros,It is a pleasure to know that you have enjoyed your stay with us. Thanks for being our guest.Best regards,Maria ChatziparaschiGuest Relations Manager

Dear Georgia,It was a pleasure to host you in our hotel and we are happy that you had a joyful time with us. Hope to welcome you again in the future.Best regards,Maria ChatziparaschiGuest Relations Manager

Dear Shlomo,Thank you for your time in sharing your experience in our hotel and we hope to have the pleasure of welcoming you again .Best regards,Maria ChatziparaschiGuest Relations Manager

Αγαπητέ μας πελάτη,Λυπούμαστε πολύ που η τελευταία σας διαμονή σας αναγκάζει να σχολιάσετε αρνητικά την εμπειρία σας στο ξενοδοχείο μας. Έχετε ίδια άποψη για τις υπηρεσίες μας και είμαστε σίγουροι ότι έχετε καταλάβει την διάθεσή μας να εξυπηρετούμε όσο καλύτερα μπορούμε. Σε κάθε περίπτωση, έχει καταχωρηθεί η επιθυμία σας και ελπίζουμε ότι θα σας έχουμε σύντομα και πάλι κοντά μας για μια ευχάριστη διαμονή.Είμαστε στη διάθεσή σας,Μαρία ΧατζηπαράσχηGuest Relations Manager

Dear valued guest,Thank you for sharing your delightful experience with us and we are looking forward to seeing you again in the future.Best regards,Maria ChatziparaschiGuest Relations Manager

Dear Mr. Dennis,We are surprised by your so negative review about our people and services. Thank you for sharing as we have the opportunity to revert. Let us once again state that under Greek legislation all guests staying in the Hotel must be registered in the system. That is why we ask (not demand) for our guests' passports. We are not police officers to demand, however we are obliged to ask for ID. The law does not exempt any profession form the procedure and we do not ask professions. If other hotels avoid this procedure then they are breaking the law. We regret that you did not like the fact that our people were just doing their job. In terms of your inconvenience inside your room: the mattress is not old; it might be not of your preference; we understand that. The air conditioning is not working at this time of the year; however we also understand your point of view. We will also check about the incident with the water station. Mr. Dennis, we apologize for all the inconvenience you have experience in our hotel.We are a proud member of Expedia.com for many years now and we comply with the Greek law and with Expedia.com regulations.Kind regards,Maria ChatziparaschiGuest Relations Manager

Dear Eleni,Thank you for your feedback and we are happy that it was a pleasurable one. We hope to welcome you again in the future.Best regards,Maria ChatziparaschiGuest Relations Manager

Dear Georgios,So delighted to know that you had an enjoyable stay with us.It will be a pleasure to welcome you again in the future.Best regards,Maria ChatziparaschiGuest Relations Manager

Dear Kandise,So happy that you have enjoyed your stay with us. That's so wonderful! Thank you for letting us know and please accept our apologies for your inconvenience with the operating hours of the Health Club. On various days it opens later in the day. We hope to have the pleasure of welcoming you again in the future.Best regards and best wishes for the New Year,Maria ChatziparaschiGuest Relations Manager

Dear Elena,We are delighted to have your feedback about your amazing experience with us. It is such a pleasure to know! Thank you for sharing and we wish you all the best for the New Year. We are looking forward to welcoming you again in 2023.Best regards,Maria ChatziparaschiGuest Relations Mananger

Dear Hariprasad,Thank you for staying with us and for your time in sharing your pleasant experience in our hotel.We look forward to welcoming you again in the future for a more pleasant stay.Best regards and best wishes for the New Year,Maria ChatziparaschiGuest Relations Manager

Dear Carlixto,So wonderful to have your positive feedback and to know that you had a lovely time with us. Hope to see you again in the future.Best regards and happy holidays,Maria ChatziparaschiGuest Relations Manager

Dear Michael,So nice to see that you had a wonderful stay with us and we hope to see you again in the future.Best regards,Maria ChatziparaschiGuest Relations Manager

Dear valued guest,Thank you for staying with us and for your time in sharing your experience with us. Hope to see you again in the future. Best regards,Maria ChatziparaschiGuest Relations Manager

Dear valued guest,We are happy that your stay was great and for sharing your wonderful experience with us.We look forward to welcoming you again in the future.Best regards,Maria ChatziparaschiGuest Relations Manager

Dear Danjela,Thank you for your excellent review, we are pleased that you had a pleasant stay with us. We hope to see you again in the future.Best regards,Maria ChatziparaschiGuest Relations Manager

Dear Enes,Thank you for staying with us and for your time in giving us a feedback. We are delighted that you have enjoyed your stay and we hope to welcome you again in the future.Best regards,Maria ChatziparaschiGuest Relations Manager

Dear Gavriel,Thank you for staying with us and for your time in sharing your experience with us.Hope to see you again in the future.Best regards,Maria ChatziparaschiGuest Relations Manager

Dear valued guest,Thank you for your feedback; we regret that your stay was not pleasant ad we apologize for the inconvenience. The location is an urban area with no interest for a leisure traveler and we offer daily free taxi service on scheduled hours to the city center and back. It has become popular and seems to be very convenient. We hope to welcome you again and offer you an enjoyable stay.Best regards,Maria ChatziparaschiGuest Relations Manager

Dear Diana,Thank you for your time in reviewing our services and we are happy that your overall stay was pleasant. Hope to welcome you again in the future.Best regards,Maria ChatziparaschiGuest Relations Manager

Dear Dragomir,We apologize for our delayed reply to your wonderful review; seems that we have missed it. Thank you for sharing your feedback and we hope to see you again in the future.Best regards,Maria ChatziparaschiGuest Relations Manager

Dear Huberto,Thank you for staying in our hotel and we are happy that you had a pleasant stay. We hope to welcome you again in the future.Best regards,Maria ChatziparaschiGuest Relations Manager

Dear Manuel,We apologize for our delayed response to your review; seems to have missed it. We also regret that you haven't fully enjoyed your stay. We hope to welcome you again and offer you a more pleasurable stay.Best regards,Maria ChatziparaschiGuest Relations Manager

Dear Pantelis,Thank you for your excellent review, we are pleased that you had a nice stay with us.We hope to see you again in the future.Best regards,Maria ChatziparaschiGuest Relations Manager

Thank you for your excellent review.Hope to see you again.Best regards,Maria ChatziparaschiGuest Relations Manager

Dear valued guest,We regret that your stay was an unpleasant experience for you. We apologize for any inconvenience caused and we hope to have the opportunity of welcoming you again for a better stay. Best regards,Maria ChatziparaschiGuest Relations Manager

Dear Panagiotis,Thank you for your review and we are happy that your stay was pleasant.Hope to see you again.Best regards,Maria ChatziparaschiGuest Relations Manager