Hotel vicino a Anderson Japanese Gardens - Rockford

“We booked a two bed through Expedia for a lacrosse weekend and were extremely disappointed upon arrival.After checking in late, we discovered our room only had one bed.The hotel had oversold their two-bed rooms and, with no other options available at that hour, we had no choice but to stay.They offered a rollaway bed, which arrived over 45 minutes later. It was essentially bare springs with a thin sheet thrown over it,completely unusable.Our room was located right next to the ice machine and...

“Poor customer service ALL AROUND! 4 different staff members could not resolve either of the issues I had!!”

“Large rooms, good breakfast, friendly staff”

“This was a great value for the money and a convenient overnight stop on my road trip. Plenty of parking and easy access from car to room. Free coffee was available as advertised, and there’s a good breakfast restaurant across the street. Room fridge and microwave. Flooring in both my room and bathroom was a little iffy: carpet felt sticky, with an odd sinking spot under it. Bathroom floor tiles had large gaps between. But everything seemed to have been cleaned as much as possible.”

“The parking lot was pretty lousy…beaten up a bit. Makes your initial impression a little scary. The BP at the corner needs updating…makes the area look sketchy at first glance. But other than that was just great.”

“If you have any other choice, don’t go here. Traffic from freeway incredibly loud. Breakfast options slim to nothing. Grounds badly maintained.”

“Only thing was the room was supposed to be ready at 3 PM and it was closer to 330 otherwise everything was very nice”

“It was clean. The bed was comfortable. The owner very helpful. However the fridge didn’t work and our food spoiled. But the rate was very reasonable. I recommend it!”

“The property was in a good location to the casino where we saw a show. It was clean but there was a scent of mustiness in the air. The staff was friendly and nice.”

“The water in the bathroom sink would not warm up after running the hot faucet for several minutes, multiple times,”

“Clean room, and breakfast area. Friendly staff! All around great hotel.”

“Its a low class la quinta smells pretty bad”

“This is a great place that has seen better days and feels like it requires an overall refresh. Great location... good Breakfast... good service... room average... poor wifi.”

“Great place to stay! Everything we needed right there”

“hotel ubicato all’ingresso di Rockford, vicino ad altri hotel. Purtroppo in ristrutturazione. Siamo stati solo una notte, niente di eccezionale.”

“Tutto bene ma la colazione è pessima. ”

“Wish they had a free breakfast option but the stay was great!”

“Our room was huge and the beds were very comfortable!”

“Okay hotel. Breakfast takes a few because it’s prepared as ordered but was good.”

“We did not even stay here. The minute we walked in the lobby has the staff behind bullet proof glass. Turned us off immediately, we left. Did not feel safe when obviously the staff doesn't. Requested a refund and got denied. Do not recommend at all .”