Residence a Annecy

"Ottimo hotel posizionato in una posizione eccellente.Personale gentile e sempre disponibile."

"Buona struttura con cMere comode unica pecca il garage davvero molto stretto"

"Ottima posizione, struttura molto bella e personale molto disponibile. Colazione a buffet magnifica!"

"Personale al ricevimento poco empatico e poco collaborante."

"Tutto perfetto, più che consigliato "

"Hotel (appartamento) in posizione perfetta per visitare la città: 10 min a piedi dal centro, parcheggio interno (pochi posti), zona silenziosa. La camera era ampia, ben fornita. L’ascensore purtroppo costringeva a snervanti attese la mattina per scendere per colazione. La colazione era ridotta, poca scelta, sicurante integrabile con altri cibi. Reception cortese, forse un po’ sbrigativa."

"Struttura e posizione dell'hotel veramente ottimi."

"Purtroppo le foto pubblicate sul sito non rispecchiano la nostra camera. Camera e bagno molto datati e pulizia molto approssimativa. Moquette sporca e odore sgradevole. Odore sgradevole anche sugli asciugamani. Non è sufficiente mettere la testiera del letto e due lampade nuove per rendere un locale accogliente. Inoltre per raggiungere la camera occorre scendere tre gradini rispetto al piano dove arriva l'ascensore (peraltro sporco e con lo specchio rotto) e con i bagagli non risulta sicuramente comodo. Il personale abbastanza gentile. Fortunatamente abbiamo soggiornato "solo" due notti. Sconsigliato."

"This hotel could be a real gem (its location is excellent), but it is managed extremely poorly, and my stay was filled with unnecessary frustrations. First, I was told well in advance that it was necessary to book a parking spot in their garage. I followed their instructions and even confirmed that my car was a few centimetres shorter than their stated maximum length. Yet, when I arrived, the assigned space was too small: my car didn’t fit fully inside, so I had to leave the garage door open with the rear of the car sticking out. Then came the dinner by the lake on August, 2nd. On the hotel’s advice, I booked as soon as reservations opened (in June!) on their website. Despite being one of the first to book, I discovered on arrival that they had taken other reservations beforehand. Instead of the promised front-row seating, my table was placed in the third row. Service was equally disappointing. Upon check-in, despite carrying luggage, no one offered assistance or to take my bags to the room. They simply handed me a luggage cart, leaving me to manage everything myself. The final blow came on the last day: when I went to retrieve my car, I found an insulting note accusing me of using someone else’s parking space — the same space the hotel had assigned me. Sadly, my overall experience was one of frustration rather than enjoyment, and I cannot recommend staying here until management and service standards improve dramatically."