Hotel in zona Cran-Gevrier, Annecy

"Ottimo hotel posizionato in una posizione eccellente.Personale gentile e sempre disponibile."

"Camera pulita, comodo parcheggio "

"Personale al ricevimento poco empatico e poco collaborante."

"Struttura e posizione dell'hotel veramente ottimi."

"Purtroppo le foto pubblicate sul sito non rispecchiano la nostra camera. Camera e bagno molto datati e pulizia molto approssimativa. Moquette sporca e odore sgradevole. Odore sgradevole anche sugli asciugamani. Non è sufficiente mettere la testiera del letto e due lampade nuove per rendere un locale accogliente. Inoltre per raggiungere la camera occorre scendere tre gradini rispetto al piano dove arriva l'ascensore (peraltro sporco e con lo specchio rotto) e con i bagagli non risulta sicuramente comodo. Il personale abbastanza gentile. Fortunatamente abbiamo soggiornato "solo" due notti. Sconsigliato."

"This hotel could be a real gem (its location is excellent), but it is managed extremely poorly, and my stay was filled with unnecessary frustrations. First, I was told well in advance that it was necessary to book a parking spot in their garage. I followed their instructions and even confirmed that my car was a few centimetres shorter than their stated maximum length. Yet, when I arrived, the assigned space was too small: my car didn’t fit fully inside, so I had to leave the garage door open with the rear of the car sticking out. Then came the dinner by the lake on August, 2nd. On the hotel’s advice, I booked as soon as reservations opened (in June!) on their website. Despite being one of the first to book, I discovered on arrival that they had taken other reservations beforehand. Instead of the promised front-row seating, my table was placed in the third row. Service was equally disappointing. Upon check-in, despite carrying luggage, no one offered assistance or to take my bags to the room. They simply handed me a luggage cart, leaving me to manage everything myself. The final blow came on the last day: when I went to retrieve my car, I found an insulting note accusing me of using someone else’s parking space — the same space the hotel had assigned me. Sadly, my overall experience was one of frustration rather than enjoyment, and I cannot recommend staying here until management and service standards improve dramatically."

"Parcheggio dell'hotel a pagamento comodo, lasciando la macchina lì si può facilmente girare tra Ginevra e Carouge con i mezzi che fermano lì allo stadio. Hotel pulito, camera grande il giusto per il prezzo pagato. Buona l'insonorizzazione visto l'affaccio ferrovia. Colazione essenziale senza troppe pretese, prettamente salata."

"OK, nothing more."

"tutto ok"