2/10 Terribile
alfredo
22 giu 2024
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Do not book here. Rooms advertised are not, and I repeat, are not what you will get at your arrival. This booking has been a living hell. I was given a horrible room at the first floor on the pretense “we are fully booked “ . The room was untidy, bedding smelled badly of uncleaned sheets. Mould on the walls lack of shower handle hence I should have washed using the tap. The breakfast room served on the third floor is not a room but a roof covered with a make-shift something which leave it open to the outside scorching heat and clearly without air conditioning I tried an egg but it was rotten by the heat. I had to physically go around hotels to find a new one as I couldn’t stay there in these conditions. That say it is appalling that Expedia advertises such a place. I used Expedia wrongly thinking these kind of tourists’ trap weren’t allowed on the site. To this date I haven’t received any reimbursement and no help at all by Expedia ( except for a kind operator’s voiced support on how he was sorry but couldn’t do more than a 20€ gift bonus). I felt left alone by Expedia as the reservation was done through the site
alfredo
Soggiorno di 7 notti a giugno 2024
