The roof top lounge area and view was excellent, but it was the only thing we really liked about the property. The floors and upholstery in the room were NOT clean (although sheets and towels and facilities were clean). The traffic outside was noisy throughout most of the night and we could hear the people in the adjoining room. We were NOT offered the VIP amenity (had to phone front desk and specifically request it) and were not offered a room upgrade. When we had breakfast, nobody greeted us, and since the place was full we had to find a space outside to eat, and had to ask other guests it we could take unused place settings since staff did not offer to provide cutlery. The metro stop outside is convenient-ish -- there is no escalator or elevator at this location, so lugging suitcases up/down multiple flights of stairs was not fun. In summary, I've stayed at ~10 other hotels in Athens, and I recommend all of them above this property, which is disappointing as this one was actually the most expensive.