Spiaggia privata, lettini da mare, ombrelloni, teli da spiaggia

Recensioni per Solana Beach - Adults Only

4 out of 5
Solana Beach - Adults Only
Coastal Road, Belle Mare

Recensioni

8,4

Ottimo

Valutazione di 10 - Eccellente. 84 su 202 recensioni" "
Valutazione di 8 - Buono. 80 su 202 recensioni" "
Valutazione di 6 - Soddisfacente. 22 su 202 recensioni" "
Valutazione di 4 - Scarso. 9 su 202 recensioni" "
Valutazione di 2 - Terribile. 7 su 202 recensioni" "

8,8/10

Pulizia

8,4/10

Personale e servizio

8,2/10

Servizi

8,2/10

Condizioni e dotazioni della struttura

8,2/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Valerio

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Ottima struttura, tutte le camere sono vista mare. Personale gentile e sempre disponibile. Le pulizie vengono fatte piu volte al giorno. Nel complesso. Ottimo!
Soggiorno di 9 notti ad agosto 2023
Risposta di The Management, il giorno 25 ago 2023
Dear Valerio, Thank you for sharing your positive experience at our establishment. We're delighted to hear that you found our structure excellent and that all rooms offer sea views. Your appreciation for the kind and always available staff is wonderful to hear.It's great that you noticed our dedication to cleanliness and housekeeping, as we strive to provide a comfortable and pleasant environment for our guests.Thank you for your kind words and for considering your overall experience as optimal. We hope you'll consider visiting us again in the future.Best regards,

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Nel.complesso il rapporto qualità prezzo è adeguato. Sarebbe opportuno migliorare la pulizia e porre maggior attenzione alla spiaggia piena di vetri, pezzi di pane lanciati vicino ai lettini.
Soggiorno di 11 notti ad aprile 2019
Risposta di Solana Beach Team , il giorno 23 mag 2019
Dear Guest, Thank you for sharing your review with us. We are glad that you have been satisfied with our value for money. We are taking good note of your remark and we will do our best to improve it. Best regards,

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Buon resort, occhio al periodo in cui andarci
Buon resort, con camere comode, pulite, personale disponibile e molto gentile. Buono il servizio buffet anche se con qualche ripetizione nei piatti offerti. la spiaggia è carina, un pò stretta ma nei dintorni ci sono altre spiagge molto belle raggiungibili a piedi. Unico inconveniente, nel periodo in cui ho trascorso la vacanza - luglio-, la presenza giornaliera di un forte vento che non aiuta la voglia di stare in spiaggia e fare il bagno. specialmente quando il tempo era nuvoloso (freddo!!!)
Soggiorno di 8 notti a luglio 2018

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ottima struttura per un ottimo rapporto qualita'-prezzo. Personale attento e disponibile, mai invadente. Camere molto ben arredate e complete di tutto, WiFi eccellente e gratuito. Giardino, piscina, area bar e spiaggia pulita, curata. Scelta della cucina con menu indiano, europeo, africano e locale. Presentazione del buffet molto curata anche se il prezzo e' lievemente sopra la media (preferibile la soluzione Full Board). Attivita' ricreative dal trekking, jogging, snorkling e immersioni spettacolari (Centro PADI - CMAS a pochi metri dal Resort).
Soggiorno di 7 notti a maggio 2018

8/10 Buono

alberto

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Buon rapporto qualità/prezzo
Struttura all'altezza delle aspettative, personale gentile e disponibile. Cibo con adeguata varietà e qualità. Posizione dell'hotel davvero bella, peccato non avere water skiing tra gli sport acquatici.

8/10 Buono

Lambert

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I found the foodoptions rather mediocer. For the rest we had a great holiday.
Soggiorno di 11 notti a maggio 2024

6/10 Soddisfacente

debra anne

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi
Staff were so friendly, room was nice but needed painting and only one plug worked! Lots of rocks to get into the sea. Drivers are nutters. Long transfer and to get anywhere takes hrs on trips
Soggiorno di 8 notti ad aprile 2024

10/10 Eccellente

Candace

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
would stay again
Soggiorno di 7 notti a febbraio 2024
Risposta di Prashant, il giorno 7 mag 2024
Dear Candace,We are thrilled to see that you had such a positive experience with us and that you would choose to stay with us again.Your satisfaction is our top priority, and we are delighted to know that you would return to Solana Beach Mauritius. We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,

10/10 Eccellente

Stéphane

Viaggio di coppia
Mi è piaciuto: Servizi
Un petit coin de paradis. Emplacement parfait pour visiter l’île. La formule All Inclusive offre un large choix de nourritures et boissons diverses. Repas à thème différent chaque soir. Personnel d’une extrême gentillesse. Je recommande chaleureusement.
Soggiorno di 7 notti ad aprile 2024
Risposta di Prashant, il giorno 7 mag 2024
Cher Stéphane,Merci d'avoir pris le temps de partager votre merveilleuse expérience avec nous. Nous sommes ravis d'apprendre que vous avez trouvé Solana Beach Mauritius comme un petit coin de paradis et que notre emplacement était parfait pour explorer l'île.C'est fantastique de savoir que vous avez apprécié notre formule All-Inclusive, qui offre une grande variété de plats et de boissons, ainsi que des repas à thème différents chaque soir. Nous sommes ravis que la gentillesse de notre personnel ait rendu votre séjour encore plus agréable.Votre recommandation signifie beaucoup pour nous, et nous apprécions sincèrement vos aimables mots. Nous sommes impatients de vous accueillir à nouveau à Solana Beach Mauritius pour un autre séjour mémorable à l'avenir.Cordialement,Le Management

10/10 Eccellente

Miray

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly staff and very clean
Soggiorno di 9 notti ad aprile 2024
Risposta di Prashant, il giorno 30 apr 2024
Dear Miray,Thank you for your kind words and for choosing to stay at Solana Beach Mauritius. We're delighted to hear that you found our staff friendly and our property very clean.Providing a warm and welcoming atmosphere, along with maintaining high cleanliness standards, is our top priority. Your feedback encourages us to continue delivering exceptional service to all our guests.We appreciate your review and hope to welcome you back for another enjoyable stay in the future.Warm regards,The Management

10/10 Eccellente

Jodie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Prashant, il giorno 30 apr 2024
Greetings,Thank you for sharing your review with us!We encourage others to follow your recommendation and book their stay with us for a memorable experience. We look forward to welcoming you back in the future.

10/10 Eccellente

TIPVEAU

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel à recommander. Propreté; impécable . Personnel gentil et avenant .Diverses activités proposées par l'hotel.E.xcellente situation de l'hotel .Buffet :bon et variés .Service de taxis :au top. Agréable séjour du 27 mars au 6 avril
Soggiorno di 10 notti a marzo 2024
Risposta di Prashant, il giorno 30 apr 2024
Cher Tipveau,Nous vous remercions d'avoir pris le temps de partager votre expérience au Solana Beach Mauritius. Nous sommes ravis de savoir que vous avez apprécié votre séjour parmi nous.Nous sommes heureux de lire que vous avez trouvé notre hôtel propre et que notre personnel a été gentil et attentionné. Il est également agréable de savoir que vous avez pu profiter des diverses activités proposées par notre hôtel et que vous avez apprécié notre emplacement idéal.Nous sommes reconnaissants pour votre recommandation et nous espérons avoir le plaisir de vous accueillir à nouveau pour un séjour aussi agréable que celui-ci.Cordialement,Le Management

8/10 Buono

David

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place and lovely beach, service can be a little hit and miss.
Soggiorno di 13 notti a marzo 2024
Risposta di Prashant, il giorno 30 apr 2024
Dear David,Thank you for choosing to stay at Solana Beach Mauritius and for sharing your feedback with us. We're pleased to hear that you enjoyed our great location and lovely beach.Providing exceptional service is a top priority for us, and we will address your concerns with our team to ensure that we maintain consistent service standards for all our guests.We appreciate your feedback as it helps us to continually improve and enhance the guest experience. We hope to have the opportunity to welcome you back in the future and exceed your expectations.Warm regards,The Management

10/10 Eccellente

Amber

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Solana Beach Hotel is a beautiful property with staff that go above and beyond to give you a comfortable and enjoyable stay. To start with the rooms are modern, clean and vibrant with the most incredible ocean views. From the reception team, the restaurant team and in particular the house keepers - they could not be more attentive. I would highly recommend a stay st Solana Beach Hotel.
Soggiorno di 6 notti ad aprile 2024
Risposta di Prashant, il giorno 30 apr 2024
Dear Amber,Thank you for taking the time to share your wonderful experience at Solana Beach Mauritius. We are delighted to hear that you enjoyed our beautiful property, modern and vibrant rooms, and incredible ocean views. It's fantastic to know that our dedicated staff, from reception to housekeeping, contributed to making your stay comfortable and enjoyable. Your recommendation means a lot to us, and we look forward to welcoming you back for another memorable stay.Warm regards,The Management

8/10 Buono

Lisa

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Sehr schönes Hotel um zu entspannen und die Natur zu geniessen. Unser Zimmer war wunderbar, überdurchschnittlich gross und schön. Sauberkeit war okay für mauritianische Verhältnisse. Viele Aktivitäten sind umsonst und sehr empfehlenswert, zum Beispiel das Schnorcheln: das Korallenriff am Hotelstrand ist wie überall an den Stränden leider tot, man fährt dann mit dem Boot weiter raus und sieht sehr schöne Korallen und Fische. Die Umgebung ist sehr ruhig, kein Lärm. Sehr freundliches Personal. Das Essen war etwas enttöuschend, da wir Vegetarier sind waren unsere Optionen eher beschränkt. Alle "Spezial"-Abendessen waren mit Fleisch und Fisch, beim Buffet (Cinnamone Restaurant) gibt es einige vegetarische Optionen. Schade, dass die Massage- und Spa-Preise so hoch sind, da komme ich zum Teil in der Schweiz noch günstiger weg. Die Umgebung der Hotels hat nicht wirklich etwas tolles zu bieten, man sollte sich also darauf einstellen, die Zeit im Hotel zu verbringen (was gut passt, wenn man Entspannungsurlaub geplant hat). Nach Belle Mare kann man spazieren in ca. 30min, da darf man aber keine Liegen nehmen da alle den Hotels gehören. Am Strand hinlegen ist aber überall möglich. Das Hotel wirkt ausserdem sehr sicher mit 24/7 Security. Wir würden das Hotel weiterempfehlen.
Soggiorno di 6 notti a marzo 2024
Risposta di Prashant , il giorno 2 apr 2024
Dear Lisa, Thank you for sharing your experience with us. We're delighted to hear that you found our resort to be a wonderful place to relax and enjoy nature, and that you enjoyed your spacious and beautiful room.We appreciate your feedback regarding cleanliness and will continue to strive for excellence in this area. It's great to hear that you took advantage of the many free activities offered, such as snorkeling, and we're glad you had the opportunity to explore the beautiful corals and fish further out.We're pleased that you felt safe during your stay and enjoyed the tranquility of our surroundings. Thank you for recommending our hotel, and we hope to welcome you back for another relaxing vacation in the future.Warm regards,The Management

10/10 Eccellente

Stephen

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful setting, lovely room directly overlooking the beach, no too big with every you need! Great for relaxing and Adult only!
Soggiorno di 7 notti a marzo 2024
Risposta di Prashant , il giorno 28 mar 2024
Dear Stephen,Thank you for your wonderful review of Solana Beach. We are delighted to hear that you enjoyed our beautiful setting, with a lovely room directly overlooking the beach. It's fantastic to know that you found our resort to be just the right size with all the amenities you needed.We're glad you appreciated the relaxing atmosphere, especially with our adult-only setting. Your satisfaction is our priority, and we're thrilled to have provided you with a memorable experience.We look forward to welcoming you back for another relaxing getaway at Solana Beach Mauritius.Warm regards,

10/10 Eccellente

Rita

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a marzo 2024
Risposta di Prashant , il giorno 20 mar 2024
Dear Rita, Thank you for sharing your review with us!We encourage others to follow your recommendation and book their stay with us for a memorable experience. We look forward to welcoming you back in the future. Best regards, The Management

8/10 Buono

Vesa

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Kiva paikka ja mahtavalla tontilla.
Soggiorno di 13 notti a febbraio 2024
Risposta di Prashant , il giorno 13 mar 2024
Dear Vesa,Thank you for taking the time to leave a review of your recent stay at Solana Beach. We're pleased to hear that you enjoyed our resort and appreciated its location.Your satisfaction is important to us, and we're delighted that you found our property to be a nice place to stay. We strive to provide a relaxing and enjoyable experience for all our guests, and we're glad to hear that you had a positive impression of your time with us.We hope to have the pleasure of welcoming you back for another great stay in the future.Warm regards,The Management

10/10 Eccellente

Laurent

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 9 notti a febbraio 2024
Risposta di Prashant , il giorno 13 mar 2024
Greetings,Thank you for sharing your review with us!We encourage others to follow your recommendation and book their stay with us for a memorable experience. We look forward to welcoming you back in the futureWarm regards, The Management

10/10 Eccellente

Vijaya

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a febbraio 2024
Risposta di Prashant , il giorno 20 feb 2024
Dear Vijaya,Thank you for sharing your review with us!We encourage others to follow your recommendation and book their stay with us for a memorable experience. We look forward to welcoming you back in the futureWarm regards, The Management

10/10 Eccellente

Heinrich

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Es war ein sehr schöner Aufenthalt in Solana Beach Hotel. Was blieb in Erinnerung? Die nette Begrüßung, Zimmerservice Lolita immer sehr gut gelaunt und herzlich, die Boots Team immer hilfsbereit und gute Empfehlung an Patrice Delfine Tour 230 5 731-9698, sehr fleißiges Restaurant Team, die ihr bestes am Valentinstag gegeben haben : sehr leckere Gerichte und schön geschmückte Kulisse. Und natürlich das Indische Ozean vor der Tür und Zimmer mit Meerblick, einfach unvergesslich schön!
Soggiorno di 8 notti a febbraio 2024
Risposta di Prashant , il giorno 20 feb 2024
Dear Heinrich,Thank you for taking the time to share your review with us. We're thrilled to hear that you had a very nice stay at Solana Beach Mauritius and that you have fond memories of various aspects of your experience.It's delightful to know that you appreciated the warm welcome, the cheerful room service by Lolita, the helpful Boots team, and the commendable efforts of the restaurant team on Valentine's Day. We will pass on your kind words to the mentioned individuals.The Indian Ocean on your doorstep and rooms with a sea view sound truly unforgettable, and we're glad it left a lasting impression.We appreciate your positive feedback, and we look forward to the pleasure of welcoming you back for another memorable stay.Warm regards,

10/10 Eccellente

Luc

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Séjour à Solana
Hôtel très sympathique avec du personnel très avenant et souriant.
Soggiorno di 7 notti a febbraio 2024
Risposta di Prashant , il giorno 20 feb 2024
Cher Luc,Merci beaucoup d'avoir partagé votre expérience sur votre séjour au Solana Beach Mauritius. Nous sommes ravis d'apprendre que vous avez passé un séjour très sympathique et que notre personnel s'est montré avenant et souriant.Votre note parfaite est une grande satisfaction pour nous, et nous apprécions votre soutien. Nous espérons avoir le plaisir de vous accueillir à nouveau pour un autre séjour mémorable.Cordialement,Le Management

8/10 Buono

Anne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Had a great stay at Solana, friendly staff and good food. We didn’t have all inclusive and it was a bit confusing from time to time when ordering food and drinks. Rooms are nice decorated and comfortable. Pool area was great and the beach is so nice! Can highly recomend this place!
Soggiorno di 6 notti a febbraio 2024
Risposta di Prashant , il giorno 20 feb 2024
Dear Anne,Thank you for sharing your feedback on your recent stay at Solana Beach Mauritius. We're delighted to hear that you had a great stay and enjoyed the friendly staff, good food, and comfortable rooms. It's fantastic to know that you appreciated the pool area and the beautiful beach.We appreciate your mention of occasional confusion with ordering food and drinks, and we will use this feedback to make necessary improvements.Thank you for your recommendation, and we look forward to the pleasure of welcoming you back for another enjoyable stay.Warm regards,The Management

6/10 Soddisfacente

Claudio

Viaggio di coppia
Mi è piaciuto: Condizioni e dotazioni della struttura
Unterkunft war gut auch wennn schon in die Jahre gekommen. Parkanlage sehr schön. Essen leider nicht so toll… alles fad und unschön angerichtet.
Soggiorno di 3 notti a febbraio 2024
Risposta di Prashant , il giorno 20 feb 2024
Dear Claudio,Thank you for taking the time to provide feedback on your stay at Solana Beach Mauritius. We appreciate your comments and are pleased to hear that you found the accommodation good.However, we regret to learn that the food did not meet your expectations in terms of taste and presentation. Your feedback is valuable, and we will share it with our culinary team to make improvements.We hope to have the opportunity to welcome you back in the future and provide you with an enhanced experience.Warm regards,The Management

8/10 Buono

Alain

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Les desserts n'étaient pas bons et pas variés. Un grand manque de fruits frais au petit-déjeuner et au dessert.
Soggiorno di 3 notti a dicembre 2023
Risposta di Prashant , il giorno 20 feb 2024
Cher Alain,Merci d'avoir pris le temps de partager votre avis sur votre séjour. Nous apprécions vos commentaires, et nous sommes désolés d'apprendre que les desserts n'ont pas été à la hauteur de vos attentes en termes de goût et de variété.Nous prenons vos remarques au sérieux et les transmettrons à notre équipe de restauration pour qu'elle puisse apporter des améliorations. Nous comprenons l'importance d'une offre variée et de qualité, en particulier en ce qui concerne les fruits frais au petit-déjeuner et au dessert.Nous espérons avoir l'occasion de vous accueillir à nouveau à l'avenir et de vous offrir une expérience culinaire plus satisfaisante.Cordialement,Le Management

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia
Correct pour le prix
Les +: Beaucoup de végétation, on entend plein d’oiseaux toute la journée On voit l’océan de partout dans l’hôtel car il est tout en long Le buffet est bon Le personnel plutôt sympa sauf la responsable de l’animation (Mélanie) à qui on a écrit sur whatsapp pour faire des activités comme indiqué sur le programme mais qui nous a jamais répondu Les - La plage !! Il faut pas s’attendre à une grande et belle plage c’est tout petit (encore plus quand la marée remonte), 30 transat tous pris dès le matin par les gens qui posent leur serviette et de toute façon on peut quasiment pas se baigner devant l’hôtel il faut marcher 20mn pour aller sur la plage publique (qui est paradisiaque pour le coup) Chambre vieillotte, on a quasi pas de wifi dans la chambre (bloc 4) et la tv fonctionne mal Taches sur serviettes et rideaux Privilégier les chambres premium à l’étage sinon vous avez des gens qui passent devant votre bout de terrasse toute la journée
Soggiorno di 7 notti a gennaio 2024
Risposta di Prashant , il giorno 20 feb 2024
Cher client,Nous vous remercions d'avoir pris le temps de partager vos commentaires après votre séjour chez nous. Nous sommes heureux de constater que vous avez apprécié certains aspects de votre expérience.Nous sommes ravis de savoir que vous avez aimé la végétation, le son des oiseaux, la vue sur l'océan, ainsi que la qualité du buffet et la convivialité du personnel.Cependant, nous regrettons sincèrement que certains aspects n'aient pas répondu à vos attentes. Nous prenons ces commentaires au sérieux et les partagerons avec les équipes concernées pour apporter des améliorations.Nous espérons avoir l'opportunité de vous accueillir à nouveau dans le futur et de vous offrir une expérience plus positive.Cordialement,Le Management

10/10 Eccellente

Tinotenda

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
loved the place, everything about this was amazing
Soggiorno di 3 notti a gennaio 2024
Risposta di Prashant , il giorno 13 feb 2024
Dear Tinotenda,Thank you for sharing your positive experience with us! We are thrilled to hear that you loved everything about your stay. Providing amazing experiences for our guests is our goal, and we are delighted to know that we succeeded during your visit.We look forward to the pleasure of welcoming you back for another wonderful stay in the future.Best regards,

10/10 Eccellente

daunt

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Landscape
Soggiorno di 2 notti a gennaio 2024
Risposta di Prashant , il giorno 13 feb 2024
Dear Daunt,Thank you for taking the time to share your review. We are delighted to see your perfect rating and appreciate your positive feedback on the landscape. We strive to provide a beautiful and serene environment for our guests to enjoy.We look forward to welcoming you back for another excellent experience in the future.Best regards,The Management

8/10 Buono

frans

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
in case something is not perfect, the team (most of them) are very available and always do their best to help out the gym needs to be modernised
Soggiorno di 9 notti a dicembre 2023
Risposta di Prashant , il giorno 13 feb 2024
Dear Frans,Thank you for taking the time to share your feedback following your recent stay. We appreciate your positive comments about our team's dedication to guest satisfaction.Your observation about the gym is duly noted, and we thank you for bringing it to our attention. We are committed to enhancing our facilities, and your feedback serves as valuable input for future improvements.We are pleased to hear that our team made efforts to assist you whenever needed. We look forward to welcoming you back and providing an even more enjoyable experience during your next stay.Best regards,The Management

6/10 Soddisfacente

ANJU BYE

Viaggio di coppia
Mi è piaciuto: Pulizia
Personnel au restaurant pas au top mais le personnel de chambre est super! Menu pas très varié.
Soggiorno di 5 notti a gennaio 2024
Risposta di Prashant , il giorno 13 feb 2024
Chère Anju,Merci d'avoir pris le temps de partager votre avis suite à votre récent séjour. Nous apprécions vos commentaires, et nous sommes ravis de savoir que le personnel de chambre a répondu à vos attentes.Nous regrettons que votre expérience au restaurant n'ait pas été à la hauteur de vos attentes. Vos commentaires sur le service et le menu sont importants pour nous, et nous allons examiner ces aspects pour nous assurer d'améliorer la variété du menu et d'optimiser la qualité du service au restaurant.Nous vous remercions de nous avoir fait part de vos impressions, et nous espérons avoir l'opportunité de vous accueillir à nouveau pour offrir une expérience améliorée lors de votre prochain séjour.Cordialement,Le Management

2/10 Terribile

Sarah

Awful hotel certainly not a 4 star. Dirty walls in room, sockets hanging off the wall, broken balcony door, ceiling light hanging out in the bathroom. No light in the shower. Dark and smelly room Carried my own luggage to the room as the porter took so long. Lunch and breakfast was awful but the NYE gala dinner was nice. Avoid the property
Soggiorno di 5 notti a dicembre 2023
Risposta di Prashant , il giorno 13 feb 2024
Dear Sarah,Thank you for taking the time to share your feedback, and we sincerely apologize for the disappointing experience you had during your stay. We take your concerns seriously, and we regret that we fell short of your expectations.This is not reflective of our usual standards, and we will investigate these matters urgently to ensure immediate improvements. We appreciate your positive mention of the NYE gala dinner and regret that the overall experience did not meet your expectations. Your feedback is valuable to us as we strive to make necessary improvements.We hope to have an opportunity to regain your trust in the future.Best regards,

8/10 Buono

Carine

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 11 notti a dicembre 2023
Risposta di Prashant , il giorno 13 feb 2024
Dear Carine,Thank you for sharing your review with us!We encourage others to follow your recommendation and book their stay with us for a memorable experience. We look forward to welcoming you back in the futureBest regards, The Management

8/10 Buono

Sameena

Viaggio di gruppo
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The location, beach and facilities were the best features of the hotel. We had breakfast only and it was great but when we enquired re lunch and dinner, the cost was ridiculous so had to eat out which was limited due to the location. We had a daily phone call or visit re service or needs which was lovely and unique, good attention to customer care. One area of improvement would be to have consistency of communication between staff. There seemed to be poor communication between staff which resulted in disputes and confusion.
Soggiorno di 7 notti a dicembre 2023
Risposta di Prashant , il giorno 13 feb 2024
Dear Sameena,Thank you for sharing your feedback following your recent stay with us. We appreciate your positive remarks regarding our location, beach, and facilities. It's wonderful to hear that you enjoyed the breakfast, and we're glad to know that our attention to customer care through daily calls or visits was appreciated.We apologize for the inconvenience you faced regarding the lunch and dinner costs. We understand that this impacted your dining experience, and we will review our pricing structure to ensure it aligns with our guests' expectations.Your observation about the inconsistency in communication between staff members is noted, and we apologize for any disputes or confusion caused. We will address this matter internally.We appreciate your valuable feedback, as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back for an improved experience in the future.Best regards,

8/10 Buono

Ralf

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Das Hotel ist sauber und praktisch als Erwachsenenhotel. Der Strand ist klein aber man kann da liegen und ins Wasser. Die Mitarbeiter sind freundlich. Die schlechten Bewertungen können wir nicht nachvollziehen. Das Essen ist variabel und sehr gut, es wird immer auch frisch gebraten.
Soggiorno di 5 notti a dicembre 2023
Risposta di Prashant , il giorno 8 gen 2024
Dear Ralf,Thank you for taking the time to share your experience at our hotel. We're pleased to hear that you found our establishment clean, practical, and suitable for adult guests. We're thrilled that you enjoyed the beach despite its size and that our friendly staff left a positive impression.Your kind words about the quality and variety of our freshly prepared food are greatly appreciated. We're glad to have met your culinary expectations.We look forward to hosting you again and providing another fantastic stay.Warm regards,The Management

10/10 Eccellente

flo

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 6 notti a dicembre 2023
Risposta di Prashant , il giorno 8 gen 2024
Greetings,Thank you for sharing your review with us!We encourage others to follow your recommendation and book their stay with us for a memorable experience. We look forward to welcoming you back in the future.Warm regards, The Management

8/10 Buono

Paul

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
A little in need of investment.
We had a very enjoyable stay and it’s in’s beautiful location. It does feel a bit tired and in need of some updating. As a result it doesn’t really feel 4* in all honesty. But a very enjoyable time all the same.
Soggiorno di 6 notti a dicembre 2023
Risposta di Prashant , il giorno 8 gen 2024
Dear Paul,Thank you for choosing our hotel and for sharing your experience. We're thrilled to hear you had an enjoyable stay and appreciated our beautiful location.Your feedback about the need for updates and renovations is noted. We constantly strive to enhance our facilities and guest experience, and your insights help us prioritize our improvement efforts.We hope to have the opportunity to welcome you back in the future and provide an even more delightful stay.Warm regards,The Management

4/10 Scarso

Cesar

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
Soggiorno di 6 notti a dicembre 2023
Risposta di Prashant , il giorno 8 gen 2024
Greetings,Thank you for sharing your review with us!We encourage others to follow your recommendation and book their stay with us for a memorable experience. We look forward to welcoming you back in the future.Warm regards, The Management

8/10 Buono

Säde

Viaggio di gruppo
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 5 notti a dicembre 2023
Risposta di Prashant , il giorno 8 gen 2024
Greetings,Thank you for sharing your review with us!We encourage others to follow your recommendation and book their stay with us for a memorable experience. We look forward to welcoming you back in the future.Warm regards, The Management

8/10 Buono

Onni

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good Service!
Pleasant hotel with excellent service. We have no complaints about the room, it was big and the bed was big and comfy. Private beach and the pool were beautiful. We as a couple didn't like the buffet style dinner so much, even though the food was good, the dessert was a disappointment.
Soggiorno di 2 notti a dicembre 2023
Risposta di Prashant , il giorno 8 gen 2024
Dear Onni,Thank you for sharing your recent experience at our hotel. We're delighted to hear that you enjoyed our excellent service and the comfort of your room, along with the beauty of our private beach and pool.Your feedback about the buffet-style dinner and dessert is valuable to us. We'll certainly take your comments into consideration as we continuously refine our dining offerings to better meet the preferences of our guests.We hope to welcome you back soon for another pleasant stay, and we'll strive to ensure your dining experience exceeds expectations.Warm regards,The Management

10/10 Eccellente

Alexia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 14 notti a novembre 2023
Risposta di Prashant , il giorno 8 gen 2024
Greetings,Thank you for sharing your review with us!We encourage others to follow your recommendation and book their stay with us for a memorable experience. We look forward to welcoming you back in the future.Warm regards, The Management

2/10 Terribile

Deanna

Viaggio di gruppo, Viaggio di lavoro
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Surprisingly disappointed
The Good! The view from the sea view rooms are spectacular and every meal I had was actually quite good. From both the buffet and the bar. Now the disaster. Upon arrival I was assigned to a room that had a horrible smell. Reception sent maintenance to inspect. Three different people came, acknowledged the smell, searched the room but determined there was nothing they could do but mop the floor and spray perfume. I left the room for hours to see if the smell would disappear. I returned that evening and turned on the AC so i could sleep.Imagine the torture of waking up in the middle of the night to the horrible smell yet again!! First thing in the morning back to reception. This time I get a manager who said he would look into the situation. He did, apologized , and assigned me to a new room. In was suppose to pack and call for assistance to the new room. Well surprise surprise the phone in that room didn't work. I walk to the front desk and explain the situation. The manager was gone and the front desk staff just handed me a key and never looked up from her work. No can we help you find your new room, no let us help you carry your luggage down two flights of stairs and up three flights in a different building. Absolutely nothing. I move on and hope for a better day. I notice that my shower is missing a door and a handle but I don't think much of it until its time to bath. I turn the shower on and water shoots out of the handheld head. I try and turn the main head on and ima
Soggiorno di 2 notti a dicembre 2023
Risposta di Prashant , il giorno 8 gen 2024
Dear Deanna,We're deeply sorry for the series of disappointing experiences you encountered during your stay. Your feedback is truly invaluable to us.We're glad to hear you appreciated the spectacular views and the quality of the meals, but we're sincerely apologetic for the inconvenience caused by the initial room assignment. This falls far below the standards we aim to uphold. The issues you've highlighted regarding the room condition and the lack of immediate and attentive assistance from our team are deeply concerning and do not align with our service ethos.Rest assured, we're addressing these issues internally to prevent any recurrence and to ensure a smoother, more supportive resolution process for our guests. Your patience and understanding are greatly appreciated.Should you consider giving us another chance, we'd be honored to make it up to you with an experience that truly reflects the high standards we strive for.Warm regards,

4/10 Scarso

Rachel

Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The property is old and rundown and while some staff are very sweet…for the most part I felt very ignored and that they were too busy to even bother engaging with me whatsoever. I had dinner one night and was told I needed to wait for a table despite it being a buffet style while other guests just walked in and were sat right away. I ate my whole meal before I was even offered a drink. The housekeepers were good but the rooms are dated and the decks all around the pool and bar area are hazardous. The planks move up and down from rot and it all needs to be replaced. Their all inclusive system is time wasting even though certain things are included you still get a bill and have to sign for everything down to a bottle of water. Waste of time and paper. Overall worst hotel stay I’ve ever had avoid this place. I have also never given a hotel a bad review and I’m not someone who complains about little things. However, overall my experience here was not good.
Soggiorno di 5 notti a novembre 2023
Risposta di Prashant , il giorno 5 dic 2023
Dear Rachel,Thank you for sharing your experience during your recent stay. We're truly sorry to learn that your visit did not meet your expectations.We sincerely regret that we fell short of providing you with a positive experience. Your comments are taken to heart, and we are committed to making the necessary enhancements to prevent similar occurrences in the future.We hope to have the opportunity to restore your confidence in us and provide you with a more satisfying stay should you reconsider in the future.Warm regards,The Management

10/10 Eccellente

Isabelle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent séjour !
2ème fois au Solana et j'espère y revenir. Le personnel est accueillant et toujours disponible, le lieu très agréable car à taille humaine, le cadre magnifique, le buffet excellent. Et enfin, l'équipe d'animation est au top ! J'adore venir ici !!
Soggiorno di 4 notti a novembre 2023
Risposta di Prashant , il giorno 30 nov 2023
Chère Isabelle,Un immense merci pour votre aimable retour et pour votre fidélité au Solana ! Nous sommes ravis d'apprendre que votre deuxième séjour parmi nous a été aussi satisfaisant que le premier.Il est extrêmement gratifiant de savoir que notre personnel a su répondre à vos attentes en étant accueillant et toujours disponible. Nous sommes enchantés que vous ayez trouvé notre établissement à taille humaine agréable et que notre cadre magnifique ait contribué à votre confort. Vos éloges sur notre buffet et l'équipe d'animation nous comblent de joie !Nous sommes impatients de vous accueillir à nouveau pour une troisième visite et nous ferons tout notre possible pour rendre votre séjour tout aussi exceptionnel que les précédents.Au plaisir de vous revoir bientôt au Solana Beach Mauritius!Cordialement,

10/10 Eccellente

Gerard

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent splendide formidable
Je n’ai jamais séjourné de ma vie dans un hôtel aussi complet: entre beauté du lie, le paysage, le confort, la propreté, l’équipe mais aussi plein d’activités tous les jours à toutes les heures, notamment une équipe formidable. Pour le surf, le Snorkling . On vous propose cours de gym de yoga , apprentissage et tout cela inclu avec la réservation de la chambre . Eau vraiment turquoise et propre. Piscine. Restauration très variée et généreuse. Si vous voulez un plus à un prix très correcte : spa et massage par les sublimes mains de Netiré ? Je crois . Elle est très professionnelle
Soggiorno di 2 notti a novembre 2023
Risposta di Prashant , il giorno 30 nov 2023
Cher Gérard,Un grand merci pour votre retour fantastique et élogieux ! Nous sommes ravis d'apprendre que votre séjour parmi nous a été aussi mémorable et complet.C'est un réel plaisir de lire que vous avez apprécié notre cadre magnifique, notre confort, notre propreté, ainsi que les activités variées et l'équipe dévouée qui a contribué à rendre votre expérience si spéciale. Nous sommes ravis que vous ayez pu profiter pleinement de nos activités, notamment le surf, le snorkeling, les cours de gym et de yoga, tout cela inclus dans votre réservation.Nous transmettrons vos aimables paroles à notre équipe, notamment à Netiré, pour sa contribution à rendre votre expérience spa aussi exceptionnelle. Votre reconnaissance est notre plus belle récompense.Nous sommes enchantés que vous ayez passé un moment mémorable parmi nous et nous espérons vous accueillir à nouveau pour une expérience tout aussi formidable.Sincères salutations,Le Management

2/10 Terribile

Kate

Soggiorno di 5 notti a novembre 2023
Risposta di Prashant , il giorno 8 gen 2024
Greetings,Thank you for sharing your review with us!We encourage others to follow your recommendation and book their stay with us for a memorable experience. We look forward to welcoming you back in the future.Warm regards, The Management

8/10 Buono

Thierry

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Séjour très agréable avec la vue sur mer de la chambre Il est par contre difficile d’avoir un transat les personnes laissant leurs serviettes pour la journée
Soggiorno di 3 notti a novembre 2023
Risposta di Prashant , il giorno 27 nov 2023
Cher Thierry,Nous vous remercions d'avoir partagé votre expérience parmi nous et pour vos aimables commentaires.Nous sommes ravis d'apprendre que vous avez passé un séjour très agréable et que la vue sur la mer depuis votre chambre a contribué à votre satisfaction. Votre confort et votre plaisir sont notre priorité absolue.Nous sommes désolés pour les désagréments que vous avez rencontrés concernant l'obtention d'un transat. Nous prenons note de votre remarque et travaillerons à améliorer la gestion des transats pour que nos clients puissent en profiter de manière plus équitable.Nous vous remercions pour vos précieux commentaires qui nous aident à améliorer notre service et espérons avoir l'opportunité de vous accueillir à nouveau pour un séjour encore plus satisfaisant.Cordialement,Le Management

10/10 Eccellente

Iris

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Quiet place, nice people, very friendly staff!
Soggiorno di 13 notti a novembre 2023
Risposta di Prashant , il giorno 27 nov 2023
Dear Iris,Thank you for sharing your positive experience with us! We're thrilled to hear that you found our place to be tranquil and our staff to be accommodating and friendly.Creating a welcoming and pleasant environment for our guests is our top priority, and we're delighted that we could meet your expectations. Your kind words will be shared with our team as encouragement to continue delivering exceptional service.We appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,The Management

10/10 Eccellente

Ellanore

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a novembre 2023
Risposta di Prashant , il giorno 27 nov 2023
Greetings,Thank you for sharing your review with us!We encourage others to follow your recommendation and book their stay with us for a memorable experience. We look forward to welcoming you back in the future.The Management

10/10 Eccellente

Peter

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place to stay on the east coast
Soggiorno di 9 notti a ottobre 2023
Risposta di Prashant , il giorno 27 nov 2023
Dear Peter,Thank you for taking the time to share your experience with us. We're delighted to hear that you found our location on the east coast to be a great place to stay!We strive to provide a wonderful experience for our guests, and we're thrilled that you enjoyed your time here. If there's anything specific that made your stay memorable, feel free to let us know. Your feedback is invaluable to us.We appreciate your positive review and hope to have the pleasure of welcoming you back for another fantastic stay in the future.Best regards,The Management

10/10 Eccellente

Francesco

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We have spent 7 beautiful days at solana beach. If you are looking for somewhere quiet with great sea view rooms and beautiful sea, solana it the right place for you. The Staff has been friendly and helpful to other all our requests. It has been a pleasure. The buffet was also good, with different style of food every night. Thank you
Risposta di Prashant , il giorno 9 nov 2023
Dear Francesco, Thank you for choosing Solana Beach Mauritius for your recent stay, and for taking the time to share your wonderful experience. We are delighted to hear that our tranquil atmosphere, sea view rooms, and beautiful surroundings met your expectations.It's heartening to know that our staff contributed to making your stay enjoyable, and that you found the buffet to your liking. We strive to provide a variety of culinary options to cater to different preferences.Your kind words motivate us to continue delivering excellent service. We appreciate your feedback and hope to have the pleasure of welcoming you back for another memorable stay.Warm regards,The Management