Hotel sulla spiaggia a Benoni

“Estaría bueno que pusieran un timbre afuera para llamar”

“Hier ist ein klar formulierter Beschwerdebrief, basierend auf deinen Angaben. Du kannst ihn direkt so verwenden oder noch anpassen: --- Betreff: Beschwerde über unzumutbare Situation bei Hotelankunft/ Reiseplan nr.: 73318063596286 Sehr geehrte Damen und Herren, hiermit möchte ich meine Beschwerde über die äußerst unzufriedenstellende Situation bei unserer Ankunft in Ihrem Hotel vorbringen. Wir sind sehr spät in der Nacht angekommen und waren nach einem langen Reisetag – wir waren bereits...

“The photo and naming of "spa" was deceitful. The building in the photo is there and is beautiful, but my room was not in that building it was in the building next door. There was nobody there during arrival. I was let in by the owner's husband who happened to be passing by. When I decided that I could not stay in the room and needed to leave there was nobody in reception and also nobody answered my calls. Since I was not issued a remote control to open the gate, I had to go to another room...

“Me and my partner both enjoyed our stay in our room and the pool area is excellent.”

“was disappointed that we booked a non-smoking room and received a smoking one - struggled to sleep as the smell was lingering . apart from this it was a fine stay.”