Hotel sulla spiaggia a Benton Harbor

“Nice place to stay. Room was clean. I thought the bathroom area’s were a little too dark for us. They have water and coffee service in the room.”

“Last minute stop; price was ok as we just slept and got up and left. Nighttime desk attendant very nice and helpful at 10:00pm. Room was a room, no usb plugs or anything but bed decent and room livable. AC was cold.”

“A dirty old man in the pool with his clothes on, still including shirt”

“EASY TO GET TO,ROOM NICE AND CLEAN VERY INVITING, NO SMELLS, STAFF VERY APPORACHBLE FRIENDLY NICE EAGER TO HELP BREAKFAST VERY SUITABLE AND PLENTY OF OPTIONS STAFF WAS VERY ALERT AS TO KEEP ENOUGH FRESH ITEMS OUT TO BE SERVED WOULD STAY THEIR AGAIN I WAS TRAVELING ALONE SO I FELT VERY SAFE AT THIS LOCATION”

“Two soap dispensers were broken from the wall. Was concerned with cleanliness when we found a 7up bottle stuffed in between 2 photos on the wall. A beer can was left on the bathroom light fixture.”

“Our room wasn’t ready when we got there (after 4pm) to check in. And then our toilet wouldn’t work, so we had to move rooms.”

“The first room has stains on it sheets and they quickly swap this out to another room. I checked the sheets. They looked OK and then laying down I saw what looked like barbecue sauce or marinara sauce on the pillow so I’d ask for a new pillowcase, which came promptly. This is more about Expedia complaint, but I bought the insurance in case of a cancellation which I tried to use because my wife is so pregnant. We really didn’t wanna go, but you had to cancel the reservation a week in advance and...

“The entire hotel has an awful food smell that never goes away, they DO NOT clean your room daily, there is no follow up with the staff even when they say they will fix a problem- the only perk was how close it is to the beach. Will never stay here again. Don’t waste your money it’s over priced and not worth it.”