Hotel a Benton Harbor

“The staff was so welcoming. It was nice to be greeted warmly from the desk staff!”

“Just needed a place to stay in the area and landed here. First time at a casino and the staff was so helpful and welcoming! So many restaurants and bars with regular pricing (think 10 dollars for a burger, 6 cheesecake, 8 dollar green tea shots) the room was so nice and spacious. Definitely wish we had spent more time and money. Will be returning!”

“Clean room. Service every other day. Because I do not eat meat, they even put an effort to make for me omelette with no meat and vegetarian sausages. Excellent staff.”

“Bed was hard and smelled strongly of bleach. Bring your own blanket and pillow. Breakfast was bad as well. ”

“Breakfast was very good!! I liked 👍👍”

“Breakfast is basic, rooms were not very clean and the pool and hot tub were not working! ”

“We tried breakfast the eggs had a lot of water in them .so we ate breakfast next door . The rooms were nice . But not very clean the jet tub didn't work and the in side of the toilet was dirty. There was poop by the toilet paper. Could be nice maybe a new person to clean rooms better ?”

“The entire place met our needs fully. The counter staff as well as the one maintaining the rooms were cordial and friendly. One thing of concern is the condition of the ground level Exit door at the south end of the building. Even though the security lock does work, the door doesn't rest quite securely on the frame and with extra force, someone with bad intent may give himself easy access to the buidling.”

“Didn’t have breakfast unfortunately they e”

“Breakfast was descent clean and quiet rooms”

“Mostly quiet and private. Friendly staff. No dish soap. Bathroom soaps are Dove brand. ”

“Great location, super friendly staff. We will definitely stay here again!”

“Place is great only complaint is Expedia tells you it is a continental breakfast included and that is not true which was disappointing considering we were flying out in the morning so we wanted to eat breakfast beforehand but the restaurant cost was a little pricey. ”

“Great stay! We had to quickly switch from a dirty hotel to this one and they immediately had a great room available and ready for our stay. We enjoyed our time here! Breakfast options were nice and the pool was fun.”

“Great Property, but Service Needs a Personal Touch I had mixed feelings about my recent stay. On the positive side, the rooms were spotless and the property itself is in excellent condition. However, the service didn’t quite live up to the surroundings. I believe great hospitality is all about the little things, and a few details were missed during my visit: A Slow Welcome: After a long flight delay, I arrived around 8:00 PM. Unfortunately, the reception desk was empty. I waited about 10 minutes...

“Best stay in South Haven. Comfortable beds, cozy rooms, friendly staff, happy hour where you meet the fellow guests and a delicious breakfast. Todd is a property favorite. We look forward to our next stay at Hotel Nichols. ”

“We had a very comfortable room that was clean and warm. ”

“Room was clean. Check in and check out was easy. ”

“It had a bad smell throughout the whole place ”

“The hotel was clean. Staff was professional and friendly. I loved that the bar and cafe stayed open until 11. ”