Hotel a Bergisch Gladbach

“Great modern room and comfortable bed. Restaurant and spa were both lovely ”

“sehr schönes Zimmer in der alten Musikschule mit Kaffeemaschine auf dem Zimmer. Im Flur gibt es kostenlos Tee und Wasser.. Ausreichend hoteleigene Parkplätze. Frühstück reichlich und alles Wichtige vorhanden. Sehr nettes Personal hilft sofort weiter, wenn etwas fehlt oder Hilfe benötigt wird. Empfehlenswert.”

“The shower did not work properly with the water just nearly warm. I was told because of same maintenance but everything was solved, for two days nothing changed, it was a problem with the water mixer ( which I immediately clearly explained ). My room wasn't cleaned and they told me that this service is only under a specific request and this is written somewhere in the room, ok but as 99,9% of the Hotels do not have this approach, you have clearly to tell me this when I check in and not let me...

“Avevo prenotato una camera singola ordinaria e, senza alcuna avvertenza, mi è stata data una camera singola per disabili. ”

“Struttura molto pulita e personale disponibile.”

“The room is clean but it smells cigarette! It supposed to be nonsmoking but it was so strong I can smell it even when Im sleeping. ”

“Posto molto bello e rilassante con centro benessere non usato da me. Abbastanza pratico alla città anche se un po’ fuori mano, ma nel complesso un bel hotel ”

“Tutto ottimo servizio ma non mi hanno fatto fattura”

“La stanza nella norma forse un po’ più di cura non avrebbe guastato. La colazione abbastanza piacevole anche se forse un po’ più di cortesia da parte del personale mi sarebbe piaciuta. In reception ci siamo trovati molto bene. Mr. Hassan che ci ha accolti al nostro arrivo si è dimostrato molto competente e veramente molto gentile e sorridente. Stessa cosa per i Signori al bar. Abbiamo avuto un piccolo inconveniente in partenza e sempre Mr. Hassan ci ha aiutati a risolvere. Nel complesso...

“Amazing hotel!! The room was huge and so comfortable, with a large bed, an armchair, a large TV with a desk and the te, coffee and kettle set. I booked mainly for the swimming pool and spa, which is very good (wish they had the steam room and the water of the swimming pool was heated though) and with long hours. The breakfast was great with a lot of choices, although unfortunately the dining room was very crowded as the hotel is really big: I believe they should add more water/juice station to...

“Mi aspettavo di trovare la Spa accessibile a tutti, mentre si poteva entrare obbligatoriamente senza il costume”