Hotel vicino a Biscayne National Park -

"Perfect"

"Great hotel! Very friendly staff, exceptionally clean. The only putty is that it you are not very close to the city. All in all very recommended!!"

"Struttura molto buona, servizi ottimi. Unico appunto il costo del parcheggio. Personale fantastico, buona e varia colazione. Speciale il servizio PC e stampante"

"Great stay. Thanks! "

"Posto piacevole piscina palestra ottimo hotel "

"Uno dei migliori hotel del centro di Miami, ottima posizione sul mare, difronte a Bayfront Park e vicinissimo a ristoranti e negozi. Tutto il personale è molto efficiente e disponibile, il check in è veloce ed abbiamo goduto di un upgrade gratuito. Le camere ampie, completamente rinnovate, la nostra con vista mare, letti molto comodi, bagno grande e dotato di tutti i comfort. La hall e tutte le aree comuni sono belle ed eleganti, molto luminose e spaziose. Ottimo il ristorante Toro Toro. "

"A beautiful property in an excellent location, but poorly managed. There’s zero customer care, with inexperienced staff and a management team disinterested in problem-solving — treating guests as if they were staying for free. The restaurant staff, however, are outstanding. Key issues included my room key deactivating an hour after check-in. The receptionist made me wait in line behind six other guests before addressing it, and only after a manager intervened was I asked for ID — which was locked in my room. I had to retrieve a copy of my passport from my phone to get a new key. We moved chairs in the lobby to accommodate our group of six, only to be told at departure to return them. One day, three of our rooms were not cleaned, and the response when I called was shockingly indifferent. The lack of professionalism and staff training was evident. The cold, unsmiling checkout experience summed it up. Despite reporting issues through Expedia, no one from management reached out to apologize. It’s a shame, as the potential is there, but the guest experience is seriously lacking with one star services."

"Hotel molto carino, abbastanza pulito e vicino all’aeroporto. La colazione è molto ricca. Il personale gentile e disponibile. L’unica pecca è l’ascensore…se si ha la camera ai piani alti ci si può ritrovare ad aspettarlo per un po’ prima di scendere.."

"Everything's been good"

"We reccomend this hotel "

"Top location in South Ave if you can stand the Japan model room size. "

"5 min walk from South Ave. Clean overall. Stunning the 12 bucks for a coffe and croissant but its okay since the room price was very good. "

" Struttura datata, non pulita con una colazione terribile, c'erano uova strapazzate verdi. Rumorosa "