Hotel vicino a Bitterne Leisure Centre - Southampton

“Do not even think about booking this accommodation. It’s not habitable. The photos are true to likeness. I have reported this host to the company. It would not pass any regulatory standards. Needs to be removed! Awaiting my refund, as walked in and walked straight back at !!”

“DO NOT STAY! Absolutely disgusting. Arrived at property with 3 children to find another woman in room, had to sleep in car as hotels.com could not find me another place to stay”

“No staff was there no hot water bed was awful no soap un roam no towel best thing only was it near city centre KFC & stores. Response on phone was nice”

“I had a terrible experience...”

“It was terrifying! I booked one of my accomplished musicians to stay after our long late evening rehearsal. When we enter the room (no staff available of course ro even speak to), we found the room had bed laid already by strangers! Later, 3 drunk guys returned to my reservation room 9, sleeping on the bed and one drunk man was on the floor!”

“This place was dreadful. The photos do not reflect the room. My husband sat on the bed and it collapsed onto the floor. He weighs 140 pounds so not a big bloke. On top of that there were no towels provided even though they are in the pictures. It was a hot day and we couldn't take a shower before going out. Do not stay here.”

“Very Hot! No AC. Did not feel safe, there were people walking around through the hallways and smoking out side, which their smoke came into our room through the one and only tiny window which offered limited ventilation”

“Avoid this place! > We had a confirmed reservation, but when we arrived to check in, it turned out our room had been given to someone else. The host was completely unreachable and ignored all our calls and messages. We were left stranded without a place to sleep. Very unprofessional and unreliable.”

“The property is undergoing some kind of renovation. It is dirty, fire doors do not close properly. The bed sank when you touched it. No tv, no WiFi, security of the property leaves a lot to be desired. The shared bathrooms are dirty and the locks barely work. Holes in the plasterboard walls. Stains up the walls. DO NOT stay here.”

“No staff to be seen”

“This is the worst place I have ever stayed in. The photos do not reflect the disrepair of the place. The photos of the room showed towels and when we arrived there were no towels. We were unable to take a shower before going out to our party. Very disappointing after a very warm day. When we got into bed one side of the bed was broken and I collapsed onto the floor. Do not book this place.”

“Horrible room, dirt and grime everywhere. Sticky floor. Bed clearly just remade after previous guests or squatters, black hairs and pubes. Bed cushion had ominous stains! Slept fully clothed! No WiFi code despite being the selling point and even requesting it. Was told to let them know if arriving after 9pm or they couldn’t help with anything, which I did, but no response to wifi question! Weird selection of a couple of old forks, bowls, mug and the kettle didn’t work and smelled like someone...

“I got to the facility and it was being lived in. The guy on tne intercom said he had been living there for 11 weeks So contacted the feeder company and they were not available Was on foot so tried desperately to get a taxi to no avail. Not an experience that I would wish for anyone They told me I need to contact you to get a complete refund made payable to the account I paid you from Many thanks Colin Burnhams bc901054@gmail.com Tel 07909981811”

“The place was generally kept clean. The check in process was a little challenging since there was only one staff to handle a flood of people. The room was very comfortable and spacious. The amenities were adequate for its purpose. The in-house restaurant was very good. The breakfast buffet was adequate for any traveller. The location was close to town center with plenty of shops to choose from. And, it was close to the cruise port where we would embark for another journey.”

“Letti e cuscini comodi e spaziosi. Personale disponibile”

“Ok per una notte. Camera molto spaziosa, ma basica come arredo e servizi. Nel complesso, considerato il prezzo, per una notte ci tornerei.”

“Boiler didn't work so no heating and nit hot water for showers. Rooms are damp and the kitchen is dirty. Keep your stuff in your room or lose it!”