Resort e hotel con spa a Blackburn

“needs a good clean, everything from carpet going up the stairs to the room and the bathroom was not clean”

“Friendly staff, quiet rooms, comfortable bread, good breakfast.”

“Nice well presented hotel.”

“Owner was rude before we even got to the property (sent me a video telling me she was fed up of lazy people and came across very aggressive). When we arrived at the property it was in poor condition. There was black mold in the bedrooms, missing paint on the walls which were barely covered by paintings. It said it could sleep 12 people but it barely fit 8 of us. There was a limit on the time we could go into the garden and use the hot tub. Also there was a camera pointed directly at the hottub...

“Excellent location. Excellent staff. Ground floor area fine. Bedrooms/Bathrooms need updating, as does bedding and pillows.”

“Rural English feel. Cottage core, English countryside and at the same time modern functional and very nice staff.”

“Booked 2 cottages for a 50th birthday celebration. 1 of the cottages the plates were filthy and there was a musty smell. The other cottage we kept getting locked out and having to get management out to open the door. We went for an evening meal and waited over 1 hour for the food to come and when it did the food wasn't great. The beer battered fish was so oily and the rump steak was the smallest piece of meat I've ever seen. Then when we checked out the receptionist asked how our stay was. When...