Hotel vicino a Blue Cross Arena - Rochester

“Clean room, kind staff”

“Very charming and welcoming place. The attention to details is amazing. The hosts are very nice and thoughtful.”

“Staff were courteous and helpful across the board. Our room was clean, beds were comfortable. Would definitely return”

“We were there for multiple nites. After the first one we had to ask the front desk to have our room serviced as had not been. The staf dealing with guests are excellent, very friendly and goi g out of their way to accommodate us. The breakfast cook was excellent ”

“What’s the coolest, most “un-hotel” hotel in the ROCH? School 31! Incredibly accommodating, attentive service, bespoke loft spaces interestingly designed in an historic re-purposed space. GO THERE!”

“Parking instruction isn’t clear. Attitude of front desk at night shift is utterly, totally, completely, terribly, unacceptably horrible. We should be treated with courtesy, not bad attitude. ”

“Nice property but not worth the price.”

“Our stay was wonderful. The staff was friendly and kind. The room was immaculate. Breakfast was plentiful and delicious. We couldn’t ask for more.”

“Clean room and great staff!”

“Convenient location to University of Rochester”

“- No alarm clocks. I had to spend the first night going over to the microwave to check the time numerous times and then arrange for a wake up call. Then I had to go buy an alarm clock the next day. Never seen a hotel room without one before. Bizarre. - Asked if I needed to request housekeeping, but they said no, they had a list. Then I got back the first day and they HADN'T come. I made sure to request it the following days and they came. - Breakfast is mediocre at best. Maybe I missed some...

“Great place”

“Clean and large room”

“Love this hotel. They have remodeled it since last we stayed. Looks great. Issues. The bathroom in the lobby. Someone broke the door off the stall. Not sure how long it was like that but no one was trying to fix it. There was a stained bed sheet by laundry room in the hall. Not hotels fault but someone should have not let it sit for an entire night. Lastly, hall by rooms 130s smelt like animal urine. If guests are extended they should clean after themselves. Hotel just needs to be more...

“Ran out of regular coffee! ”

““Perfectly Located for Layovers and Airport Connections” Extremely convenient location if you need to spend a night in the city before a connecting flight. The staff is very helpful and friendly. A great bonus: you can call them and they’ll pick you up or drop you off at the airport.”