Chalet a Blue Mountains

“Front desk service for check in and out was terrific. Well done. The staff in the bar was ok but the manager serving the area was rude asking to confirm full name and room before serving. Furthermore, after signing the bill I was chased down the hall to again, confirm I had signed the bill. Simply, rude.”

“Located in a lovely setting. Staff very helpful.”

“Room extremely hot without airconditioning so the night was bad!”

“Great place to meet up with friends and family. Coffee and drinks available from the bar with fabulous Blue Mountains views . Lots of lounge areas with a fireplace and a selection of board games available for fun with family and friends.”

“Lovely place for a weekend getaway.”

“stayed as 3 families with 2 identical rooms booked plus a suite. The concept is fantastic for a family weekend. Having the pool, slide, ice skating, games room and cinema onsite meant we could genuinely spend time together, which was the highlight. Unfortunately, the hotel itself is very rundown and does not feel like a luxury resort. The photos make it look much better than it is and I do not think it deserves the price tag.The biggest issue was the rooms. We paid exactly the same price for the...