Hotel vicino a Brook Haven Park - Dubuque

“Requested an early check in a day in advance. Was told 1:30 "would not be a problem" and room was not ready until 3:30. Breakfast area could not accommodate the number of guests there. Shower drain was plugged, left you in inches of standing water.”

“It was a great stay. The staff was very helpful when we needed them. Traveled here with our baseball team and the boys really enjoyed themselves!”

“There were bugs flying around in the room…. For what we paid it was not worth the under promised conditions… I would not recommend to anyone!!!”

“Hot tub was not heating and did not get hot until an hour before they close the pool area. Found food left from a previous guest in our room. Strange smell in hallway. And there was mold on the wall in the bathroom in our room.”

“The room was clean however the air conditioning was not working in one of our rooms and we had to be moved to another room away from the rest of the family. The other room the tv was so dim that we couldn’t see anything. Also, there was a traveling baseball team so the jacuzzi was not available to other guests due to the numbers of youth that were in the jacuzzi/pool area. Also, I had reserved these rooms in February and they were given to someone else before we arrived. Supposedly...

“All good. Nice hotel. Older but nice, clean, unique!”

“Very clean”

“Everything was nice and clean”

“Piacevole pernottamento per una breve tappa. Camera pulita e spaziosa. Personale gentile. Colazione continentale. Posizione non centralissima ma si raggiunge Downtown in pochi minuti in macchina”

“Clean room staff greatly appreciate the customer services.”

“We don’t have hot water the second day. Otherwise the rooms are very clean.”

“The beds really weren’t that comfortable and the fire alarm started going off at 8am when a kid pulled the alarm and the staff couldn’t figure out how to get it shut off right according to The front desk. The shower head leaked bad causing horrible water pressure”

“Perfect. 10/10.”

“Staff was very friendly. Property was run down. Food was very marginal.”

“Room was super clean staff was very helpful and polite.”

“Loved the architecture. The host was very friendly and helpful. Breakfast was great. Location was perfect for the concert we went too. Within walking distance of the farmers market if you are going on a weekend. Will definitely stay again”

“I've stayed here a handful of times now when I come into town for business. It used to be really clean and very nice, but over the past few years its gone downhill a little bit. Its still pretty clean, but needs to be updated and is not as nice as it used to be overall.”

“Didn't clean room as requested.”

“First of all in the elevator there is a hand written sign that says" When you get to your desired floor HOLD the door open button so the door will open". Then the elevator doesn't stop even with the floor and my first step out was face first on the floor as the elevator stopped about 3 inches above the floor. The room felt like a jail cell, you can open window all the way open (4th floor) and no bars on the screen so a child could fall out, toilet is so low to floor as if you are using a...

“The room was clean, and the staff were friendly. The accommodations were basic but comfortable. The location was convenient and made it easy to get around.”