Hotel vicino a Brookside Gardens - Silver Spring

“good job”

“Checked in late at night. My room had a soiled bed. Went down to the reception to inform the front desk staff - not sure he believed me. Came down again after half hour requesting clean sheets again. He sent sent security with a set of bedding. Showed him the soiled sheets and he went to get a second set of bedding (2 queen bed room). He wanted to make sure we had two sets of clean bedding. Upon checkout, the lady at the front desk was very apologetic about the my ordeal. Other than the soiled...

“Shower is a glass door that only opens from one side. For shorter people this could be a hassle. Twice the shower head fell off and opening the door sprayed water everywhere.”

“I really enjoyed this hotel. It’s a little steep in price at least when I booked it was but I loved the room layout. It was super spacious and the kitchen was helpful! The breakfast in the morning was actually the best free breakfast I’ve had at a hotel thus far. I’d definitely come back”

“All good”

“Good hotel and facilities for the area.”

“Breakfast not included, but there is a Starbucks in the lobby that serves a marginal selection of bais breakfast staples”

“Convenient location for my work needs in that occasion. Room very comfortable ”

“My husband recently stayed here. He had a coughing fit due to something with the pillow, and needed to go down to the front desk to ask for a change, he did not get the warmest reception for this request. Also, he said there was a lot of road noise, due partly to the fact that the window did not close all the way. He tried to speak to a manager but was told they were unavailable. Overall though he was happy with the location. Booking through Expedia saved us a ton a money- the rate here was...

“Cleaning staff did not replenish supplies ( had to call numerous time and have things brought that should have been done during cleaning). Cleaning staff left door unsecured (not latched when we returned in the evening), anyone could have walked in and taken everything. Overall a poor experience and would not recommend.”

“Posizione ottima, albergo storico ”

“Great Hotel!! 5 start the walls are a bit thin but a earplug can solve that issue”

“Stayed in a renovated room (renovation still happening on lower floors) which was clean, bright, with a good size fridge and microwave. Reservation, room and security staff were helpful and pleasant. Breakfast was decent but abruptly shut down at 9:30 sharp and snatched away from multiple guests standing over the buffet to get food. The lighting in the elevators was far too dark!”

“Very nice hotel in city center. Lots of shops and restaurants around”

“My Ac wasn’t working but thankfully it wasn’t super warm.”

“H”

“Dirty, floor in the room was not cleaned in 5 days, shower with mould, ”

“M”

“The staff were so welcoming! I had a great stay and enjoyed the breakfast before leaving!”