Hotel a Buck Valley

“None of the staff was very helpful. Continental breakfast was an absolute joke, coffee was so weak you weren’t positive it was even coffee and no choices for something to eat except a sticky doughnut in cellophane. Our room key needed reset several times and the last night it stopped working and they weren’t able to give us access to our room”

“The bathroom was not clean, the tub had stains in it. The furniture is very old and not well kept. Good thing we didn't need the air conditioning becouse it was extremely noisy. Not recommended at all”

“The staff here are always so friendly and helpful. It’s always my go to place to stay when I’m staying in Berkeley Springs.”

“Hotel needs updating.”

“Service at the restaurant was slow.”

“Was an amazing stay. Plan on booking again in future with the kids! ”

“the jacuzzi was really relaxing and the area itself is very quiet and i got amazing sleep”

“No coffee maker in the room; however, coffee down at the cafeteria was very good.”

“The room was clean and comfortable. The massage therapist wanted more than to massage my back. I knew i had to ask her to leave……but I didn’t. My back felt much better though.”

“No pool access, bbq had no gas , broken furniture, light switches in bedrooms did not work, 5 calls to host went unanswered, will request a full refund!!!”