Hotel vicino a Cai Shenmiao - Hangzhou

“Room was beautiful, staff was nice- even helped me get an extra charger, bed was comfy. Beautiful place and location ”

“Hotel gave us a room that’s many grades below the villa that we ordered and fully prepaid for without letting us know until we found out two nights into our week stay. Arranging to move to the right room and refund took a long time. Not helpful”

“Hotel is very comfortable and staff super kind. Great breakfast, restaurant in the hotel on the other hand too expensive (compared to quality)”

“서호에서.거리가멀어서불편했음.”

“客房整潔OK，職員想盡量做到最好，不過奈何培訓方面不到位， Spa 就完全不合水準，唔係好明個Spa講要擺塊膠紙墊底，一個濕嘅浴缸擺張膠紙喺底，可以想像到非常危險跣腳，有點兒不明所以”

“Bellissimo resort, ovviamente stanze, parti comuni, qualità del sevizio all’altezza di Four Seasons. Unica, invece l’attenzione e l’accoglienza riservataci. Dal general manager ,Sig Gianni Costa alle receptionist Mariah, Rebecca, Maggie e tutto lo staff, compreso il personale dei ristoranti. Questo è importante almeno quanto i letti comodissimi, le stanze confortevoli e le parti comuni bellissime. Tutto trasuda lusso discreto ed eleganza. Atmosfera magica. Esperienza che ricorderemo. Grazie...

“Room is old ”

“the staff at the front desk were absolutely amazing, so helpful and kind despite the language barrier. would stay again if i ever visit hangzhou!!! <3”

“New hotel with wonderful decorations and facilities. Amenities were sufficient, staff were friendly nad helpful”