Hotel vicino a Giardino Botanico Hangzhou - Hangzhou

“Bellissimo resort, ovviamente stanze, parti comuni, qualità del sevizio all’altezza di Four Seasons. Unica, invece l’attenzione e l’accoglienza riservataci. Dal general manager ,Sig Gianni Costa alle receptionist Mariah, Rebecca, Maggie e tutto lo staff, compreso il personale dei ristoranti. Questo è importante almeno quanto i letti comodissimi, le stanze confortevoli e le parti comuni bellissime. Tutto trasuda lusso discreto ed eleganza. Atmosfera magica. Esperienza che ricorderemo. Grazie...

“Great location, clean rooms and very friendly staff”

“Room was beautiful, staff was nice- even helped me get an extra charger, bed was comfy. Beautiful place and location ”

“너무너무너무 이쁘고, 사진그대로여서 놀랬습니다. 그리고 아침식사도 너무잘되있어서 정말 이정도 가격에 먹을수잇다는게 감탄스러웠습니다 ㅠㅠ 서호랑 위치가 조금잇긴햇는데 저는 서호말고도 다른 도시도 가려고했어서 기차역이랑 서호 중간쯤있어서 교통도딱이였습니다ㅎ! 위치도 오히려 너무 복잡스럽지않아서 딱이였던거같아요!! 너무너무 추천이라 후기남깁니다”

“the staff at the front desk were absolutely amazing, so helpful and kind despite the language barrier. would stay again if i ever visit hangzhou!!! <3”

“New hotel with wonderful decorations and facilities. Amenities were sufficient, staff were friendly nad helpful”

“Room is old ”

“Yes, it is very easy to reach West Lake park and the breakfast is delicious and fresh.”

“ottimo hotel”

“Alle tre di mattina ho dovuto cambiare camera per un fortissimo odore di fogna proveniente dal bagno. La nuova camera puzzava di fumo ed ho trovato cenere di sigaretta nel purificatore d’aria. Il personale della reception non parla inglese, e siamo in un 5 stelle ”

“Great location , helpful staff”

“Alles top, sehr zu empfehlen!”

“Clean room nice staff ”

“Great location. Breakfast was fabulous. Friendly staff.”

“スタッフの対応がよい。勝手な相談にも真摯に対応してもらえたし、フロントに荷物が届いていた時には、こちらを見つけて、声を掛けてくれた。部屋も居心地がよく、快適な滞在でした。”

“客房整潔OK，職員想盡量做到最好，不過奈何培訓方面不到位， Spa 就完全不合水準，唔係好明個Spa講要擺塊膠紙墊底，一個濕嘅浴缸擺張膠紙喺底，可以想像到非常危險跣腳，有點兒不明所以”

“It’s very hard to find this place. It isn’t visible from the road and there is no visible sign near the road and the driver went in circles for some time. The rooms are not well-kept so it has a feeling of a youth hostile. Staff was nowhere to be seen at check out so I gave my key to a random guy. They never cleaned my room or gave me fresh towels. The location by the lake is amazing but this place needs new management. It looks much better on Expedia then in real life.”