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Recensioni per Rydges Tradewinds Cairns

4 out of 5
Rydges Tradewinds Cairns
137 The Esplanade, Cairns, QLD

Recensioni

7,6

Buono

Valutazione di 10 - Eccellente. 240 su 995 recensioni" "
Valutazione di 8 - Buono. 442 su 995 recensioni" "
Valutazione di 6 - Soddisfacente. 207 su 995 recensioni" "
Valutazione di 4 - Scarso. 87 su 995 recensioni" "
Valutazione di 2 - Terribile. 19 su 995 recensioni" "

7,6/10

Pulizia

8,0/10

Personale e servizio

6,8/10

Condizioni e dotazioni della struttura

Recensioni

6/10 Soddisfacente

Viaggiatore verificato

Non mi è piaciuto: Pulizia e comfort della camera

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
posizione centrale, pulito con personale gentile
viaggiato in coppia e soggiornato per 3 notti -ottimo il parcheggio interno

10/10 Eccellente

giacomo, roma

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
posizione perfetta
hotel comodo situato al centro di cairns e circondato da tanti bar e ristoranti

6/10 Soddisfacente

Viaggiatore verificato

Non male, anche se migliorabile
Abbiamo passato 3 notti qui, mia moglie io e le nostre due figlie in agosto. Complessivamente è un hotel che consiglierei, anche se rispetto agli altri alberghi in cui siamo stati in Australia era quello meno bello, anche perché in fase di manutenzione

10/10 Eccellente

kathy, Melbourne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
I love this place.
What a magnificent location. Love the sea views. Hope I can afford to stay here after the refurbishment. :)

8/10 Buono

Vincent

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera

2/10 Terribile

sharon, brisbane

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
felt empty
When we arrived to our room it smelt of mould and there was mould all over windows. Went to turn lights on in room, non existence, small orange down lights. There was no soap or shampoo and hate having a cold shower. Need to use lift and other people was using it to move furniture. I think the guest that stayed the same weekend as us should have been told it was the last weekend for it to be open cause of renovations.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Overall, very good. Friendly staff. Nice pool. Air conditioned comfort. Front and back entrances were handy.

6/10 Soddisfacente

Maya, brisbane

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Hotel is a bit dated and tired. Nice staff.
Staff was excellent, helpful and courteous. This hotel is closing down in two days for full renovation by the new owner. We had a good time, used the pool, restaurant. If you opt out of the daily cleaning you get $10 credit on your account every day that you opted out. Reducing your meal and drink cost.
Coloring in
Large room
Lovely pool, but dated
Chilling

4/10 Scarso

Brendan, PNG

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Not an enjoyable stay!
This is the second time I have stayed at Rydges Tradewinds in Cairns. I stayed for a weekend in mid 2015. That stay was fairly average. Main concerns were the room was a bit dated. Other problem was very inconsistent internet. I was there for business and needed access to internet and it was exceptionally poor. I expressed my concerns to staff but got no constructive response. I stayed again last weekend, because my first choice hotel was booked out. The location of Tradewinds is good so I hoped changes had occurred since my last visit. Sadly, no. The first room I was given was tired and dated. Of real concern was a larger patch of black discolouring which looked like mould on the ceiling near the aircon. I requested another room and was given one. This room was much better. Again, the internet was very inconsistent and unreliable, cutting in an out repeatedly. When I raise this concern with staff I was told it was because the hotel was full and there was too much demand. If this was indeed the reason then it does not reflect well on the hotel that they can't consistently provide a stated service. I believe the problem was an inadequate IT infrastructure. I was using internet at 4:00 a.m. and 4:30 a.m. on consecutive mornings. There was no difference with internet at those times when users would have been minimal. This issue was seriously frustrating and inhibited work productivity. Last morning, no hot water at all in the bathroom. Very poor given cost charged.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Everything very comfortable. Staff exceedingly helpful and friendly. The hotel position is excellent. Very good value.

8/10 Buono

Viaggiatore verificato

Non mi è piaciuto: Condizioni e dotazioni della struttura
旅行滞在中、ケアンズ中心部に毎日徒歩で出掛けるにはギリギリのロケーション。
値段を考えれば妥当。全体的に痛みや汚れが目立つが、部屋は十分に広く、ベッドも快適だった。但し、フリーアクセスが売りのWiFiが滞在中全く使い物にならなかった。フロントに確認したら、一部故障したためと説明されたが、ロビーでしかまともに使えず残念だった。

8/10 Buono

steve, sydney

Mi è piaciuto: Pulizia e personale e servizio
Good location friendly staff very clean hotel
Close to good eateries and most activity starting points

10/10 Eccellente

Dean, Darwin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Brilliant Executive Rooms
We stayed on the executive floor in one of the suites and it didn't disappoint. The rooms were clean modern and had a well stocked bar and espresso machine. Staff were friendly and happy to help with any request. Definitely stay again.

8/10 Buono

Harry

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera

10/10 Eccellente

Karla

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Large wonderful rooms with great views!
Tour guide Jenny was very helpful. We loved the pool & hot tub.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice hotel and close to the hospital
My experience was good except we weren't able to turn the a/c down and the room got very cold

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Old and tired rooms and facilities and closing for revamp.

6/10 Soddisfacente

Viaggiatore verificato

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Good location,
Great location, the property is about to have a very much needed refurbishment. I would like to revisit after the renovations are completed as I think it will be absolutely beautiful. All considered I enjoyed my stay.

8/10 Buono

gina, RN

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Nice hotel
Staff were friendly, the pool wasn't all that, the hallway to our room was quite scary but we had a great stay

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Need improvement
Construction was going on, and our room was located probably just under the site. It was extremely noisy and we could not even talk in the room as we could not hear each other. We asked for another room. The receptionist was very kind and efficient to organise a room change. However we wonder why in the first place they assigned our room in the noisy area knowing we would be staying for several days. They could have paid more attention to this and done a proper room assignment. As we got an interconnecting room, we heard some irritating noises from neighbours but did not care much. However, one neighbour was chatting all night and we had to wake up in the middle of the night and call reception. Thanks to the receptionist, they stopped chatting loudly afterwards. Hotel itself seemed quite old. That was not really a matter, but aircon and ceiling needed to be cleaned as they were dusty. I got bitten by something and had a rush while I was sleeping.Afterall, I got 7 red spots on my right leg and 3 on my left leg. Cleanliness standard should be improved. None of the reception staff was friendly or attentive. They only greeted when we approach to the front desk countre. Service standard should be improved as well.

8/10 Buono

large apt

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
Very comfort close esplanade shops & restaurants.
Recently sold and new owners are going to update it.

4/10 Scarso

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Bad conditions for a 4* hotel
We checked in and were taken into our room. The smell of mold was VERY strong, and we noticed that the "popcorn ceiling" was full of mold. Being allergic to mold, I asked to change rooms. A person from the staff showed us another 3 rooms - all with the same problem. We picked with room with the less amount/smell of mold (still strong in my opinion). A few nights later we were awakened by very loud sounds that seemed to come from the pipes or AC. The staff at reception explained that now we had "neighbors" upstairs and that this horrible sound might come whenever they flush the toilet or have a shower. So until those guys settled down for the night, we couldn't sleep. The same happening in the following nights until we left. The hotel in general is quite old, and it was a very disappointing experience for a 4* hotel.

8/10 Buono

Kev, Gladstone QLD

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great position, great breakfast, great staff
Overall i personally really enjoyed my stay, could'nt fault anything at all

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel close to everything
I flew up from Townsville,i turned up early around 11.15am,staff where great and checked me into my room straight away,room was comfy with a great view,will stay again

4/10 Scarso

anonymous, cairns Tradewinds

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Old and dirty
We stayed in this hotel and couldn't wait to leave. The rooms were beyond dirty with a thick layer (2-3cm) of dust covering the fans and other surfaces of the room. The room smelt terrible and there was black mould on the ceiling. Needs to be cleaned thoroughly and updated. The staff were understanding and helpful in finding us a cleaner room with minimal fuss.

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
The carpet, bed, drawer and everything is bit old, no fan in the bathroom,

6/10 Soddisfacente

NQ lander, Burdekin

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia e comfort della camera
Was once a nice hotel.
This hotel is very central but seriously needs an up grade and a good clean. The hallways weren't vacuumed and the lifts were very dirty. The beds were past there use by.

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
good location but needs updating and cleaning
The rooms in this hotel were inexpensive but you get what you pay for. check in was great and easy; hotel lobby smells musty, glass doors are not shiny, pool area, and room balconies need a good power washing and repaint. Rooms are pretty and were mostly very clean however, fabric sofa, dining chairs and carpet were stained in spots. WIFI is terrible. We were on the 7th floor Executive suite, corner room and the bedroom had no wifi at all the rest of the suite had sporatic WIFI.

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia e personale e servizio
Etwas in die Jahre gekommen
Hotelpool nicht sauber ,etwas in die Jahre gekommenes Hotel.

8/10 Buono

Joel

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Central location
Room had musty odor Wifi was poor

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
we booked the hotel about an hour before we checked in and were lucky enough to get a room with a view. Loved the pool and the location.

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Carpets bathrooms n ceilings were dirty I definitely would not stay there again

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Horrible
The guy who checked us in was clearly new but had zero personality, never smiled, gave us zero information about our stay or the hotel and didn't even greet us when we walked in either. The room itself was very dated and smelled odd and dingy. It was very dark and placement for outlets were in weird places around the room. Felt very dirty. The wifi is terrible. Couldn't wait to check out.

4/10 Scarso

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Old and rundown
This place needs a revamp. It's old, mouldy, dusty and needs new cleaners. We had to keep in our minds that it was only $127 per night and you get for what you pay. Our room had food (chocolate, not in a wrapper) that was left on the tv stand, the see through curtains had mould that probably too much dust and not enough cleaning and the moisture and humidity from when the door is open has caused this. Room was dusty on just about every ledge. The pool fountain was old mouldy and had wires hanging out where the water would fall out. Pool also had that many patch jobs and was rough as in places. As for wi-fi, no point having it. Because of the amount of people in the hotel it would drop out as soon as it connected. perhaps up the usage to cater for the hotel consumption. The hotel staff we dealt with were lovely, which was the only good thing about the place.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
nice hotel, friendly staff, kid friendly
Nice hotel, friendly and accommodating. E.g. Beach towels, umbrellas (monsoon season!) Needs a bit of tlc but as staff advised the hotel had been recently bought and being flattened and new luxury hotel built, I doubt they'll do much this season. That said, it's clean, pool is warm and kid friendly, location excellent- 10 min to reef terminal, 5 mins from cairns night market. Tour staff (Jenny and ?) are excellent, give good advice, listen and don't try to push on expensive trips where not necessary.

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Mould in room. Was suppose to get queen bed - got 2 doubles. Tv not good, limited channels.

8/10 Buono

paula, townsville

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice hotel, close to restaurants and bars
We stayed for 2 nights and although it rained most of the time, the hotel was walking distance from the restaurants, night markets and bars. Great views of the esplanade and ocean. We will stay there again

6/10 Soddisfacente

simone, brisbane

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Weekend stay
Very old tired room. Easy walk to the shops and pier.

6/10 Soddisfacente

Viaggiatore verificato

hotel is tired and needs updating. quick, cheap, easy location to stay at

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Wi-Fiが繋がりにくいですが、綺麗で快適でした。フロントに日本人の方がいて安心でした。空港行きのシャトルバスもフロントで予約できました。

10/10 Eccellente

Mark, bow nh

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Centrally located for everything
The staff here were wonderful, such a great experience!!! Breakfast was very good, pool area clean and refreshing

10/10 Eccellente

Ashlee, SA

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great Pool and restaurant
Great would definitely return, just one night but would come back again.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia e comfort della camera
Hotel on the Esplanade
The wifi was weak in the room on 7th floor. Generally good.

4/10 Scarso

SHU MIN

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
貴於其價值的酒店
無線網路不好用 浴室東西東西不齊全

6/10 Soddisfacente

Isabelle

Mi è piaciuto: Pulizia
Vue magnifique, grande chambre mais hôtel ridé
Très bien situé. Bon prix. Nous avions une vue splendide. Piscine très correct. Mais il s'agit d'un hôtel qui a besoin de rénovations majeures dans les chambres (meubles). Le lit était super confortable toutefois

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Need renovation.
Hotel is dirty and dated. Need renovation. Wouldn't to stay at this Rydges location.

8/10 Buono

pui, canada

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
靠近海灘，酒店有車往返市区，十分方便
泳池夠大，环境优美好舒服。近海灘，散步好环境。步行出入市区，碼頭十多分鈡。酒店亦有免費車接送。附近多種餐廳，咖啡店，甜品店可供選擇。自由行的最佳首選。

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio e comfort della camera
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Great staff. But an old hotel and needed a bit of a clean. Stained and worn carpet in the room.