Resort e hotel con spa a California del Nord

“L'hotel è bello ben curato e pulito. Il personale è gentile e cordiale tranne quelle del check in, le stanze sono belle e spaziose ma ho avuto due problemi molto spiacevoli. Il primo è che prenotando con Expedia e probabilmente per una sola notte mi hanno messo al 2° piano con finestra che ha una vista molto limitata...a due metri c'è un muro. L'hotel era mezzo vuoto quindi perché assegnarmi una stanza così? Avrei capito se fossi arrivato tardissimo nella notte e l'hotel era pieno ma io sono...

“The trash can in the room was not lined with a garbage bag; standard hotel amenities—such as a coffee maker or television—were missing, and the Wi-Fi signal was very poor.”

“Pet fees not disclosed at time of reservation. Breakfast room is super crowded. Hot tub was nice. ”

“There was a banging sound coming from the other side of the wall of our room. It sounded like it may have been coming from a utility room or equipment area. It went on intermittently all night and into the next morning. I spoke to the front desk in person at 7 AM and she said I should have called them, which I should have, but now I am asking you to please take care of it and she said she would. Over an hour later, still noisy so I spoke to the front desk in person again. The issue was never...

“Beautiful property. Breakfast was great. Staff was always helpful.”

“Great atmosphere and vibes definitely will come again !”