ApartHotel a Campo John Hay

“The Villa had no hot water running in the bathrooms, the fridge is not cooling, which spoiled our food, and we noticed roaches in the bathroom and kitchen. We contacted the office management who came to check the unit and we also emailed the office manager. While we were moved to another unit in the area the next day, we encountered more issues. The rooms had mosquitoes, water leak from the side of the stairway, creating safety and slipping hazard and the internet connection does not reach all...

“The property is very nice and everyone there was very helpful”

“Location was quiet and close to the city. The room had a beautiful view of Baguio However the unit needs improvement on cleanliness. It needs deep cleaning When I opened the cabinets it stunk and had small roaches. The bathrooms are not so clean and finally it could use some de-cluttering too much furniture. I didn’t like the mattress laid on the floor in the living room. I hope I didn’t offend you with my comments. Sorry”

“When we first arrived, the road to the hotel was torn up and in horrible condition. The individual at the front desk was surprised we were there even though we stated we had a reservation. The elevator was not operational so we had to carry all our luggage up the stairs (the security guard helped). On entering the room, there is no AC (which was expected because it is Baguio) but there were no “ceiling fans” as stated in the description or floor fans available. There was also no microwave as...

“Staff were super awesome. Place is very ideal because it was close to the great tourist spots. Room was big and spacious and clean.”

“The building is quite new , spacious, comfort rooms very adequate & clean. Quiet neighborhood & staff service is excellent. Parking needs room for improvement. Overall 4 stars!...”