Dear Ms Anna,We are sorry that you did not enjoy your stay here at Gran Paradiso. We would just like to point out that for extra dinners or lunches there is an extra cost which includes the entire meal excluding drinks.We do not have coffee makers in the rooms, as indicated in our information, however we will consider including them in the room facilities for next year.We would like to point out that at Gran Paradiso we try to be eco friendly and that all the components that look like plastic are actually biodegradable components and therefore have a different consistency than plastic, all to reduce the impact on the environment.We invite you to come and use our services on your next holiday in Ischia.