Hotel vicino a Castello di Stafford - Stafford

“Personale molto professionale ed accogliente. Avevo dimenticato in camera dei vestiti e mi sono stati recapitati a casa. Ho apprezzato molto. Vengo ogni anno e mi trovo sempre molto bene allo Swan Hotel. Piero.”

“It’s ok for the price. Helpful staff, good parking, worn out rooms, Stafford town is a bit tired too.”

“Another fantastic stay at Moat House for my parents, who simply won't stay anywhere else when they're visiting the area! The whole team were phenomenal from start to finish. Apologies that we didn't manage to get everyone's names, but Hannah on reception was amazing at check-in, and Kirsty was excellent at check-out. The bar, restaurant and food service teams were all incredibly friendly and welcoming, making guests feel genuinely valued throughout their stay. A special mention also to the...

“Welcoming owners Helen and Andy provide a warm, comfortable and luxurious B&B in the heart of lovely Eccleshall. Helen's artsy skill are shared in abundance, with every little detail attended to. Our room overlooked the beautiful garden at the back of the property, adjacent to private car parking, and a gentle stroll down to the town. We plan to stay again, truly a delightful experience.”

“The room was clean and the staff pleasant. The breakfast was good too. The room lacked anywhere to hang clothes, hence 4, not 5 stars.”

“Clean room with basic amenities”

“All round great experience”

“I am elderly and feel that dedicated car parking alongside the accommodation would be useful to us 'older' citizens.”

“Good breakfast Really nice room.”

“Très bon établissement, très pratique, avec un bon parking , bien situé. Le petit déjeuné vaut le coût. Le personnel est très sympathique, avec juste un bémol. Attention pour les non- anglophones, si vous avez déjà payé votre réservation, n’hésitez pas à insister pour bien faire comprendre que la chambre a été payée.”

“This hotel bears no resemblance to the images. The restaurant is closed and the bar poorly stocked I was recommended to go out. The only food offering was Mini Cheddars. The room's TV did not work, and it was not clean. Part used complimentary shower gel was available however. The door handle to the room came off in my hand. Parking was complimentary but there were no signs to indicate this so I parted with £12 before finding out. Yes, this hotel is cheap, but unless you are desperate, I would...

“No Breakfast”

“Hottest day in May on record and the heating was on in my room. After speaking with staff three times and an hour and a half later, I was moved to another room. In spite of the wonderful advert featuring a restaurant I was told no kitchen tonight. Second room was very noisy overlooking the car park which doubles as a camping ground for motor homes, with ten present. No mattress cover and a very dirty mattress. Black mould on the bathroom ceiling which had been painted over but still showed...

“Lovely location and grounds. Very helpful staff. Good food.”

“Breakfast too late for me so missed it as had to be in work before it was served.”

“Staff not available to reception”