Castle Hill on the Crane Estate: Tour e Visite Guidate

The person at the desk was neither friendly or helpful at arrival. There were no clean towels offered until requested after several days. There was a parking fee which was not disclosed when making reservation. Due to emergency no time to make reservation through optional channels. Thus, the Rest Easy option for reduced rate was denied due to third party booking. Not offered a receipt at checkout for the same reason. Under different circumstances I would have changed hotels. For future stays I will seriously consider that.