Resort a Catena montuosa del Rila

“False informatiom saying they are at 10 kms from Rila Monastery, but you must round the mountain and you must do 120 kms to arrive... what kind of fraud it is? It is to much!!!”

“The breakfast offer at this hotel is very limited. There are only five set options available, all of which contain a large amount of bread. For guests who cannot consume gluten, this means that they cannot have a proper, satisfying breakfast. No alternative choices are provided apart from these five predefined breakfast sets. For a hotel with four stars, this is not really appropriate. Another issue was that in the room, which was supposed to be non-smoking, there were clear signs of recent...

“This hotel has everything, t they have thought of every single detail from baby food in the restaurant, robes for children and adults, to kids indoor play area supervised 9am to 10pm... and you can leave your child while having breakfast or dinner. Very well organized, great pools and food, walking to trails in the forest. My kids didn't want to leave”

“VERY NICE PLACE.THE STAFF VERY FRIENDLY AND COMPETENT.THE SWIMMING POOL FANTASTIC.THE FOOD WAS EXCEPTIONAL.THANK YOU FOR EVERYTHING.”

“Great stay in a place with the best of natural springs and pool options - multiple pools, indoor and outdoor, hot and cool water, fantastic spa experience! The staff was very helpful and accommodating. Excellent experience, highly recommended!”

“Nice hotel... very relaxing place... nice views to the mountains... comfortable rooms...excellent breakfast... we would like to return again and stay more...”

“Excellent hotel and very good restaurant. Reception service/lady very strange, ‘’wow you are coming too early (11:00)’’. The lady was aware that our room is not ready even before finding our reservation… 😀 or she is having cristal ball or the instructions are to not allow guest to check in before certain hour. The hotel was empty. I really do not understand that… in every normal nice hotel are more than happy to make you accomodate in the moment that you arrived. She called us 40 minutes later...

“Très bon hôtel, bien situé avec des installations agréables, mais quelques améliorations de confort/entretien seraient les bienvenues. ”