Castelli a Caunes-Minervois

“Run down hotel double charged me at check out and did not respond to my emails asking for a refund. At check out the elderly receptionist was confused and could not see that I already pre-paid via hotels.com. So I was forced to pay 680 euro again. The lady promised to check with hotels.com the same day and email me. Now 3 weeks later, I still got no refund. Or any responds. I called 2 times, and emailed with documentation 3 times, only to get the info that she did not get my emails. But after...

“Beautifully furnished and maintained little paradise. Great for families with children. Wonderful hosts who are always available to help. Highly recommended!”

“Nous sommes une famille de 12 personnes dont 5 enfants et souhaitions passer une semaine de vacances avec de l'espace pour tout le monde. Cette demeure historique, très propre et avec de bons couchages, nous a parfaitement convenu, bien restaurée, en gardant en grande partie l'esprit médiéval. Nous avons eu un très bon contact avec la propriétaire et un accueil très sympathique et de bon conseil de la part de Jacqueline que nous tenons à remercier tout particulièrement.”

“Accueil agréable et souriant. Hôtel charmant et très bon repas.”

“Beautiful property , pool, decor, surroundings Quality beds. Can't think of anything negative to say. We rent every summer and this is one of the best places we've ever stayed at! Highly recommended!”