Hotel vicino a Center Court Tennis Club - Cleveland

“Staff was amazing, made the stay that much better….Got the speak with the GM, he helped with an issue I had….”

“Shower was nasty floor was wet”

“The staff were excellent”

“This hotel was just fine for an overnight stay while traveling. As other reviewers have said, the place is a bit dated. It could do with some updating and some deep cleaning of the bathrooms (where there seemed to be some dirt in the corners and mold that could have been removed with close cleaning). We appreciated that the double rooms had queen beds. The beds were clean and comfortable and the breakfast was good. The price was reasonable and I would be fine staying here again.”

“Good hotel”

“The hotel felt safe and clean. We did not stay for the breakfast.”

“This site was acceptable, but definitely not up to Marriott standards. When we arrived the room only had one towel (there were two of us), and had no shower gel or hand soap. We went a day and a half with no hot water after being promised it was being fixed. We ended up changing rooms after a search for a room that did have hot water. Then the internet went out and was still not working properly four days later. We were informed at check-in that room service was done every other day, but during...

“Absolutely dirty. Nothing was cleaned. The bathroom was the worst. Mirror wasn't even clean. Floors squished out water because the fan didn't work. Since the exhaust fan didnt work there was a slimy film of dirt running down the walls as well. Mold growing on ceiling leaving me super sick. Holes in. The walls and doors. The bathroom window was taped together. The room smelled like moldy cigarette smoke. Bedding was dirty with burn holes. We went and got new blankets and sheets and pillows...

“It was ok. You get what you pay for.”

“The staff were polite and helpful. The property was clean but needs some TLC. Walls are a little thin so we heard lots of kids in the hallways. We didn’t try the cafe downstairs. Served our purposes for a one-night stay.”

“They advertised complimentary breakfast, but it was not provided unless we specifically asked for it. Additionally, the rooms were not cleaned regularly."”

“Walked into the room bed bug blood all over the wall and bed there was even toothpaste still slumped to the sink and the old person that was there laundry underwater and socks”

“I liked the stay. Front desk staff Chance was great and very helpful.”

“First the elevator was broke. We were on the 3rd floor. Then the toilet was clogged. then the coffee machine didn't work. The restaurant was closed due to a convention and we had to use the vending machines for our dinner. Also there was no breakfast due to the convention,\ Terrible experience. And they didn't even offer a discount due to all the problems. Will NEVER stay there again!”

“Overall good place to stay if staying just for night.”

“The day was great and awesome”