Hotel vicino a Canal Exploration Center - Cleveland

“Breakfast was fresh did not have a car Lyft was used for my trip. Staff friendly room older, door that covered refrigerator was hanging, counter top in bathroom was leaning looked like it was going to fall off. No hand soap in room had brought my own. Heat/AC made an awful noise when on made it hard to sleep”

“Room was clean and well kept”

“The bed was very comfortable, and there were many towels available. The elevators were quick and large.”

“Fully equipped kitchen. Ask for the stove on front desk at arrival. ”

“Overall, the hotel was amazing. The pool was closed for all 3 days we were there with random excuses each day and they kept saying it would be open but never was. So that was my big gripe as my kids were super disappointed. The breakfast was 10/10. The snacks/drinks in the evening was so fun. The lobby area to hang out in was amazing. If the pool was open, I would have nothing negative to say. The staff would not look up from their chit chatting when I asked if the pool was open either.”

“Ottima la stanza con cucina, frigo mastodontico e piastra a induzione, ma senza nessun attrezzo di cucina, mancava l'asciugacapelli. Considerando il costo, la colazione era vergognosa. Nessun piatto, solo qualche snakes e degli yogurts. Non previsti: fette di pane, granola, latte fresco, confettura, burro, formaggio, frutta e succo di frutta. ”

“When I first arrived at the hotel, the lady at the counter did not acknowledge me or even speak until I mention my reservation. She also didn’t tell me any of the perks like what time was breakfast? If the pool and Jacuzzi was available the hours I had to ask. The room smelled stale and the tub was not properly cleaned out. The food in the restaurant was not good at all. The breakfast was OK. The French toast was really good. I will also mention the bar attendant lady was really nice even though...

“Staff is NEVER at the front desk so anytime you need something you’re standing there waiting for them to return. Room is ok, it’s an older hotel and it shows. ”

“ The room was spacious, but the sink wouldn't drain the whole way due to how it was installed With spending close to $1200 for 3 nights and finding out breakfadt isn't included, was pretty bad. To make it worse, they suggested we could go nect door to Holiday Inn for their buffet for about $8 but turned out to be $11.95!”

“The staff was super friendly and the room was clean but the walls are paper thin. You could hear all the things. ”

“Dirty bed dirty mirrors shower curtain blood stains was awful ”

“Staff was nice I needed more towels and things and they came fast I had a problem with my id at check in but they helped me with everything my stay was a 7 or 8 out of 10 ”

“Nice and quiet ”

“The breakfast was amazing. The staff could be more active. I had to wait for her to finish her cell phone ralking with friends before checking in”

“Good service, nice rooms and convenient to expressway for going in all directions in NE Ohio. ”

“Room was smelling bad, light wouldn’t turn off. And plus it was even missing something like remote. No microwave. Door sometimes doesn’t lock properly. That place is terrible. Staff was good ”

“Only thing good was the staff”