Hotel vicino a Cinemark Valley View - Cleveland

“I like the hot breakfast”

“Room was great! Staff friendly. Bed comfortable. But the walls are paper thin and most rooms have adjoining doors and we could hear every word and move by the people next door. Other than that it was a good stay!”

“Have stayed here multiple times. Great place to stay for long visits.”

“Clean room, very nice. Staff were helpful and accommodating and friendly. Would highly recommend. ”

“Hotel staff was the rudest staff I’ve ever encountered in my life. Cancelled my room despite telling them I would be arriving in the early morning. Were insanely unhelpful until I threatened to email management.”

“Ottima la stanza con cucina, frigo mastodontico e piastra a induzione, ma senza nessun attrezzo di cucina, mancava l'asciugacapelli. Considerando il costo, la colazione era vergognosa. Nessun piatto, solo qualche snakes e degli yogurts. Non previsti: fette di pane, granola, latte fresco, confettura, burro, formaggio, frutta e succo di frutta. ”

“Floors were sticky in hallway amd elevator. Rooms were run down could definitely use some updates. ”

“Blood on the sheets. Took 3 hours after check in time to get into the room.”

“The rooms were very dirty. Blood and yellow stains on the sheets and mold all around the bathroom walls. I didn’t even stay at the hotel I asked for my money back an lady told me she couldn’t refund me I was given an email to speak to the owner of the hotel and he never responded back to me. I’m still in need of my refund!”

“Checking in was smooth and easy ”

“The parking lot house several abandoned cars. The elevator last inspection expired 8/20/2022. The building smelled of marijuana . The breakfast counter area was dirty, along with the hallways. The pool was not cleaned or available for use. They had a handwritten note on the pool door stating, “Closed No Chemicals “. I would not recommend having them on our travel site and I hate that I booked it from the pictures that Expedia shared and their pool. When we go to the Cleveland area we enjoy...

“I booked this hotel months in advance as I was travelling from another country. The hotel called me the day of my arrival (6 hours before check in) and told me they’re cancelling my room because they over booked the hotel. The person on the phone was extremely rude and gave nothing but attitude towards me while I was trying to figure out my next move as I was in the middle of my travel to this location. Totally unprofessional and would never recommend this hotel to anybody as it’s extremely...

“Non smoking room. When you walked into lobby you could smell smoke. Slight smell in room. Couldn't work heat unit. It was dirty. Shower faucet was loose and falling off. Never again. Could hear neighbors tv all night. Never again.”

“It took 2 hours to get my keys at an adjoining property. When I got in my room it was filthy. Didn't look like it had been cleaned in a while. Couldn't stay there. Went out on my own and got a room somewhere else.”

“Hi did not get to stay for the breakfast I had to catch the shuttle to the airport at 5:30 in the morning. The shuttle was late leaving because I was not on the list is what the driver told me. Our room was in poor condition. The bathtub had several spots of mold the shower curtain was orange on the bottom from mold. The mirror in the bathroom was exceptionally cloudy and streaked. The sheets on the bed were exceptionally wrinkled and disheveled like someone had slept in them and they had not...

“Our stay was terrible. We were on the second floor and there mice in the room!!! Just awful!!”