Hotel vicino a Furnace Run Metro Park - Cleveland

“We stayed 3 nights and housekeeping didn't clean the room anytime during our stay.”

“They put me in a room directly across from two rooms that has construction going on. Since there was not many guests at the time, it was not very nice.”

“Every staff member that we interacted with was beyond friendly and helpful! Offers a wonderful breakfast selection!”

“Ty”

“Well, when we first arrived, they said our reservation had been canceled, which is bull. The shower barely worked at all, the room smelled like old smoke at 1am in the morning there were guests above us constantly walking back-and-forth that made very loud creeks in the floor absolutely horrible until 5:30 in the morning. We could not sleep at all. The staff ant reception and checking out never complimented to have a great, thank you or have a good day or anything very uninviting. I would never...

“Servicio rápido , algo no tan caro , cómodo para la ocasión que lo busques !! 👌”

“Was dirt had no towels to give us we left the shower had a dirt ring in it ”

“Easy parking. Didn’t make it to breakfast ”

“Everything was great except the broken ice machine on the 3rd floor. Also the window curtain was not fully attached, it was coming off the track.”

“Nice and quiet ”

“Staff was really helpful and efficient! Lobby and elevators were welcoming and appeared clean. Two-star review is for condition of the room. Although the bedsheets were clean, it smelled like stale cigarettes — kept waking up throughout the night because the smell was so nauseating. It felt like that smell was ingrained over years and it was IN everything — the carpet, the upholstery, the curtains — no amount of daily room service would have been able to rid the smell. The room itself was tidy...

“Worker lives on site and constant fighting with mate. Police called and their fighting continued. Desk clerk rude and condescending. Terrible place, location and staff.”

“The room was not clean, there were paw print stains on the bed as well as a lot of mysterious crumbs, asked them to change the sheets and they insisted the bed was not dirty, just stained (despite the crumbs) and then changed the top blanket for us. on top of that there were several bugs I found around the room and a very strong odor in the room. Felt incredibly unsafe with the people around as well.”

“Had a reunion in town and went to room afterwards. There was a light above the sink that needed replaced because it was flashing and the sink drain was blocked. Other than that, it appeared to be comfortable. Went the next morning to the front desk to inform of the issues and waited for 15 minutes for the guy to get off his phone (which he didn't) and then another person showed up and informed her of the issues with the room. If housekeeping had been in that room that day, they would have known...

“Good love it ”