Hotel vicino a Museum of Western Reserve Farms & Equipment - Richfield

“This was a fine overnight stay. The pool was perfect for small kids. Breakfast had decent options for the family. ”

“We stayed two nights and I would say the property is in major need of an upgrade. I also had an issue with having lots of kids being unattended with no parents in the pool when I was trying to take my young kids swimming. Also, we had an incident where a bottle of water spilled on a bed, I asked for clean bedding and said I’d even change it myself but they kept offering me a rollaway but I refused until someone just brought me some sheets and blankets. The play structures are in need of a clean,...

“Yes everything was great the staff was very friendly and helpful. Would be great if breakfast lasted till 11 instead of 10. ”

“Poor customer service”

“Room was smelling bad, light wouldn’t turn off. And plus it was even missing something like remote. No microwave. Door sometimes doesn’t lock properly. That place is terrible. Staff was good ”

“Breakfast was advertised as a buffet breakfast. The breakfast was barely a continental breakfast. Basically cereal, bagels, toast, waffles, prepackaged muffins, bananas that were green, no other fruit and coffee. We were there at 8, breakfast was 7-10so it wasn't that we were there too late for breakfast. ”

“The hotel room was very clean. The location was good. Quiet area, plenty of parking. The parking lot in front of the hotel was very lit. Breakfast was good as well. ”

“It’s so nice to have somebody who is actually nice to you when you are checking in. Very friendly; that’s honestly that’s hard to find at hotels today. The hotel itself has always been clean and the rooms have always been nice. One of my favorite places to stay.”

“Very Clean and friendly staff.”

“Nice stafff but property could use some remodeling.”

“The breakfast was very good, it would be great if bacon was added. Better cleaning around the rim of the bathtub is needed in some rooms. ”

“I loved the breakfast”

“Was good”

“Breakfast was good, beds were comfortable ”

“I told the front desk person it was a prepaid reservation but they charged me twice. Then they said they couldn’t credit the amount back because I had to wait till the next morning to discuss it with the volte manager, starting 7am. The next morning same story. The person in charge at the front desk said the Manager was not it that day and I had to give them a call to discuss my claim. Very very upset and disappointed ”

“The holes in the wall were stuffed with toilet paper the elevator didn't even work to the third floor and they said the doors to the each floor was locked and were even locked to be safe”